My experience of buying a used car from Vertu Toyota was perfect from start to finish. The sales rep Mo provided a brilliant service throughout the process from test driving two different options, the... Vis mer
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Beliggenhet
Bytt filialQuest Park, Wheatley Hall Road, DN2 4LT Doncaster, South Yorkshire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Excellent Customer Service by Julie at Vertu in Doncaster. Makes such a difference to have a salesperson who isn’t pushy yet has the knowledge to help you make a decision - the right decision! 100% re... Vis mer
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Greg, Dave & team at Doncaster vertu Toyota were a joy to deal with. They jumped through hoops to overcome Toyota overseas poor supply issues, I was kept upto date throughout the process and they mana... Vis mer
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This was a very smooth experience thanks to Vertu Toyota's streamlined process. I would recommend Vertu Toyota Doncaster to friends and family because Sales Executive Callum Mullins was very kind and... Vis mer
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Informasjon om virksomheten
Om Vertu Motors - Toyota Doncaster
Skrevet av virksomheten
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktopplysninger
Quest Park, Wheatley Hall Road, DN2 4LT, Doncaster, South Yorkshire, Storbritannia
- 0330 012 3474
4,8
Enestående
140 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good range of vehicle styles
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Good morning Kevin,
Thank you for sharing your feedback. It’s great to hear you found a good range of vehicle styles during your visit — having plenty of choice really does make the experience that bit easier.
If there’s anything further we can help with as you explore your options, we’re always here.
Kind regards,
Dean
Very happy customers
Very happy with our choice of car, made easier by Daves good knowledge of the different vehicles.
No pressure sales and great care throughout the purchase.
Absolutely love our new car.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for your lovely review. We’re really pleased to hear you’re happy with your new car and that Dave’s knowledge and no‑pressure approach made the whole experience easier. It’s great to know you felt well looked after throughout the purchase.
Kind regards, Keith
The experience was simple and…
The experience was simple and uncomplicated, my questions were answered and the car delivered on time.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Good morning Iain,
Thank you for taking the time to leave your review. I’m really pleased to hear your experience was simple and straightforward. It’s great to know your questions were answered clearly and that your car was delivered on time — exactly the smooth process we aim to provide.
If there’s anything more we can help with, we’re always here for you.
Kind regards,
Dean
Julie was great
Julie was great
she explained all my options clearly a d took great care to keep me informed at all stages of the process
she was friendly and helpful all the way through
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for sharing your feedback. We’re really pleased to hear that Julie clearly explained all your options and kept you well informed at every stage. It’s great to know she was friendly, helpful and supportive throughout the whole process.
Your comments are much appreciated and will be shared with her.
Kind regards,
Matthew
Purchase of Yaris cross
Big thanks to Dave,part ex and purchase of new 2026 yaris Cross,went smoothly,Dave kept me in the loop of procces, start to finish,upon departure,he explained all controls,and set up tech to my phone via Toyota app
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for sharing your experience. We’re delighted to hear that your part‑exchange and the purchase of your new 2026 Yaris Cross went smoothly. Dave will be pleased to know his clear communication throughout the process made a positive difference. It’s great to hear he took the time to explain all the controls and set up the Toyota app on your phone before you left.
Your feedback is much appreciated.
Kind regards,
Matthew
Dan looked after me really well from…
Dan looked after me really well from ordering my car to driving off in it.
I’ve always been happy with the service I’ve received at Toyota. After all these years it’s like meeting up with old friends who don’t forget you.
Thanks Dan!
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Hi Alison,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that Dan looked after you so well from the moment you placed your order right through to driving your new car away. It’s lovely to know that you’ve consistently been happy with the service at Vertu Toyota Doncaster over the years.
Your comment about it feeling like meeting up with old friends is truly heart‑warming — that’s exactly the kind of experience we aim to provide. Dan will be thrilled with your kind words.
Thank you again for your continued trust and loyalty.
Kind regards,
Liza
Very recommended
We went to see a Lexus nx 300 i was interested. Sale assistant Dave help as , explained everything. He was very helpful until i got my car. He was brilliant .
Very recommended
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for your review. We're delighted to hear that Dave was so helpful, taking the time to explain everything clearly and supporting you right through to collecting your Lexus NX 300. It’s great to know he made the experience brilliant for you. Thank you for the recommendation — it’s really appreciated.
Kind regards,
Keith
Coby was really helpful and informative…
Coby was really helpful and informative and made our purchase go very smoothly. He is an accett to your team. Very professional and welcoming
23. februar 2026
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Svar fra Vertu Motors - Toyota Doncaster
Thank you for your lovely feedback. We're delighted to hear that Coby was helpful, informative and made your purchase so smooth. He’ll be so pleased to know he made such a positive impression — a real asset to the team.
Kind regards,
Keith
Excellent
Doncaster Dealership salesman Greg was professional and patient and gave excellent customer service from start to finish. Would have no hesitation in recommending
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Good afternoon Christine. Thank you for sharing your feedback. We’re delighted to hear that your experience at our Doncaster dealership was such a positive one. Greg will be thrilled to know his professionalism, patience, and excellent customer service made a real difference throughout your visit.
We truly appreciate your recommendation and hope to welcome you again in the future.
Kind regards, Selina
Great car buying experience
Ai-Sha answered my call on Saturday afternoon, showed me the car on Monday and by Wednesday I was driving home in it. Quick, attentive, knowledgeable and friendly help at all times from her and her team.
Best car buying experience I’ve ever had - honest, open and simple.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for your wonderful review, Ed. I’m so pleased to hear that Ai‑Sha made the whole process quick, friendly and straightforward for you. It’s great to know she and the team were attentive, knowledgeable and able to get you into your new car so smoothly. Hearing that this was your best car buying experience really means a lot to us.
Kind regards,
Danielle
"I had an excellent experience at…
"I had an excellent experience at Toyota Doncaster when purchasing my Prius. The entire team was incredibly professional, helpful, and welcoming. They made the entire process smooth and stress-free, and I couldn’t be happier with my car. I highly recommend them!"
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Hi there,
Thank you for your excellent feedback. We're delighted to hear that you had such a great experience at Toyota Doncaster when purchasing your Prius. It’s wonderful to know the team were professional, helpful, and welcoming, and that they made the whole process smooth and stress‑free. We’re thrilled you’re so happy with your car and truly appreciate your recommendation.
Kind regards
Dawn
Great, honest, pressure free sales and service
Liam M was a professional, knowledgeable sales person who guided us brilliantly through the process of buying a car we expressed an interest in. He made sure it was the right vehicle for us and took great care to answer all our queries. The team (including the receptionist and manager at time of handover) took extra care to ensure our comfort and experience - thank you.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Hi Matt
Thank you for your lovely feedback. We're delighted to hear that Liam provided such professional and knowledgeable support throughout your car‑buying journey. It’s great to know he guided you brilliantly, made sure the vehicle was right for you, and took the time to answer all your questions with care.
We also appreciate your kind words about the wider team — including the receptionist and the manager at handover — who ensured you felt comfortable and well looked after. Your comments mean a great deal to us.
Kind regards
Dawn
Rude Staff
Iv been dealing with doncaster burrows Toyota for years now and recently vertu took over,I have to say Iv never seen a company go down hill so quickly,the staff are like completely different people,nobody returns any calls and when you take your car in for service they all seem to have that couldn’t care less attitude apart from the lady on the door. I’m seriously thinking of going to an independent garage in future after 40 years. Such a shame because Iv always had a great relationship with staff,sadly not anymore.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Hi Andrew, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your contact information we can certainly have this looked into further for you. Please quote ref TP1A1302 Kind regards, Keith
My experience at Vertu Toyota Doncaster…
My experience at Vertu Toyota Doncaster was memorable because they listened to my needs and guided me to a perfect match without being pushy.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for your great review. I’m really pleased to hear that your experience at Vertu Toyota Doncaster was so positive. It’s wonderful to know the team listened to your needs and helped you find the perfect match without any pressure. Your feedback is truly appreciated.
Kind regards
Keith
No pressure environment
The process was pretty smooth, especially when it came to test driving and getting the paperwork sorted. I hate high pressure sales so I was really pleased not to be foisted on something I didn’t want. Cars are fairly priced and there’s lots of technical knowledge on the part of the staff, special thanks to Liam C.
Free hot drinks are much appreciated too!
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for your feedback. I’m really pleased to hear the process was smooth for you, especially with the test drive and paperwork. It’s great that you felt no pressure and found the team knowledgeable and fair on pricing. I’ll make sure to pass your thanks on to Liam. And we’re glad you enjoyed the free hot drinks too!
Kind regards,
Keith
Lovely helpful people great cars would…
Lovely helpful people great cars would never buy any other car than a Toyota best cars ever.
Staff at Vertu are always ready to help in any way whatever the situation.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
RAV-4 Purchase
Dan is a very knowledgeable man with a warm and pleasant manner. He explained everything I needed to know so I had no doubts when I agreed to buy the car.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
New car
All the staff I dealt with were very professional especially Aisha the young lady who put the sale together who was very friendly and efficient with every aspect of the sale
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Good service but nothing outstanding
Good service but nothing outstanding. Follow up after sale was notreally engaged. Just ticking box. No interaction. And mainly, no particular encouragement to buy. Just "by and go away" approach. Fair enough.
20. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Good morning Pawel. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean
Excellent experience.
Made the process of buying a new car simple, quick and pleasurable. Very professional and courteous. Special thanks to Liam who dealt with the purchase throughout.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Toyota Doncaster
Good afternoon Andrew. Thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
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