Vertu Motors - Skoda Darlington Anmeldelser 

Svar fra Vertu Motors - Skoda Darlington

For 18 timer siden

Hi Ann,

Thank you so much for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience with Vertu Škoda Darlington.

It’s wonderful to know that your salesperson was friendly, helpful, and looked after you throughout your journey. Providing attentive and supportive customer service is exactly what we strive for, so your kind feedback means a great deal to us.

Thank you again for your lovely comments. If you ever need anything in the future, we’re always here to help.

Kind regards,
Liza.

Svar fra Vertu Motors - Skoda Darlington

24. aug. 2026

Thank you for your fantastic review. We're thrilled to hear that you had a great experience from start to finish and that the level of customer service stood out. Brian will be delighted to receive your kind feedback. We truly appreciate your support and look forward to helping you with your next car when the time comes. Enjoy your new Škoda! 🚗😊. Kind regards, Selina

Svar fra Vertu Motors - Skoda Darlington

19. aug. 2026

Thank you for your wonderful review.

We are delighted to hear that you felt so welcome during your visit. It's great to know that the team took the time to answer all your questions and provided courteous, professional service throughout your experience.

At Vertu Motors, we pride ourselves on creating a friendly, pressure-free environment where customers feel informed and supported every step of the way, so we're thrilled that this was reflected in your visit.

Thank you for your recommendation and for choosing Vertu Motors.

Kind regards,
Keith

Svar fra Vertu Motors - Skoda Darlington

15. aug. 2026

Hi Ian,

Thank you for your review. We're delighted to hear that Matt provided excellent service and that you found him professional, helpful, and proactive throughout. It's also great to know that the showroom and facilities met your expectations and made a positive impression.

Kind regards,
Danielle

Svar fra Vertu Motors - Skoda Darlington

15. aug. 2026

Hi Zeyron,

Thank you for taking the time to leave such a detailed review. We're delighted to hear that Molly made the process of finding and purchasing your Vauxhall Mokka such a positive experience. It's wonderful to know that her professionalism, knowledge, and relaxed approach helped make everything stress free and enjoyable, with no pressure at any stage.

We're also pleased that you found the atmosphere in the showroom friendly and welcoming. Having purchased many cars over the years, your feedback means a great deal. Most importantly, it's fantastic to hear that you're extremely happy with your Vauxhall Mokka and that it better suits your needs.

Thank you again for your kind words and for choosing Vertu Škoda Darlington.

Kind regards,
Danielle

Svar fra Vertu Motors - Skoda Darlington

3. aug. 2026

Good morning Stephen,

Thank you for your kind feedback, it’s great to hear you found the team friendly and helpful.

Kind regards,
Dean

Svar fra Vertu Motors - Skoda Darlington

2. aug. 2026

Thank you for your wonderful feedback.

We’re delighted to hear that Charmaine provided such brilliant support when you collected your new car and made the whole experience smooth and enjoyable from start to finish.

It’s especially great to know that she took the time to help you build confidence with driving an automatic, ensuring you were comfortable before heading home. We’re also pleased that she patiently guided you through the car’s features and helped with setting everything up, making sure you were ready to enjoy your new car straight away.

Thank you for your recommendation and your kind words. I’ll be sure to pass on your feedback to Charmaine.

Kind regards,
Matthew

Svar fra Vertu Motors - Skoda Darlington

2. aug. 2026

Thank you for your wonderful feedback.

We’re delighted to hear that Matthew Prest provided such helpful support throughout the process, especially when navigating bank payments and all the anti-fraud security checks that can sometimes feel a little daunting.

It’s great to know that he took the time to guide you through everything patiently and helped make the process much easier. We’re especially pleased that his support and understanding made such a positive difference.

I’ll be sure to pass on your kind words to Matthew.

Kind regards,
Matthew

Svar fra Vertu Motors - Skoda Darlington

Oppdatert: 3. aug. 2026

Dear Nathan,

Thank you for taking the time to leave your feedback.

I am very sorry to hear about your experience and apologise that we did not meet your expectations.

Not all of our demonstrator and courtesy vehicles are kept on site every day, and unfortunately the model you wished to test drive was unavailable at the time. However, we completely understand how disappointing this must have been when you were looking to arrange a test drive.

If you are still interested in viewing or test driving the vehicle, please get in touch with us directly and we will be happy to arrange for the specific model to be available on site at a time that suits you.

We appreciate your feedback as it helps us improve our service, and we hope to have the opportunity to provide you with a much better experience.

Kind regards,

David Alsop
General Manager

Svar fra Vertu Motors - Skoda Darlington

1. aug. 2026

Thank you for your fantastic feedback.

We’re delighted to hear that the sales team were so professional in helping you choose the right car and that you enjoyed such a relaxed, pressure-free experience from start to finish.

It’s wonderful to know that this was one of the best car purchases you’ve ever had. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
Matthew

Svar fra Vertu Motors - Skoda Darlington

31. juli 2026

Hi Mr Baker,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you received excellent service from the team at Škoda Darlington.

It’s especially wonderful to hear your kind comments about Michal. We’re pleased to know that he delivered outstanding service once again and helped ensure everything went as smoothly as possible throughout the process.

Most importantly, we’re thrilled to hear that you’re enjoying your new car and that it’s a dream to drive. There’s nothing better than knowing our customers are delighted with their vehicle and overall experience.

Thank you again for your valued feedback. We’ll be sure to pass your kind words on to Michal and the wider team, who will be delighted to receive them.

Kind regards,
Liza.

Svar fra Vertu Motors - Skoda Darlington

31. juli 2026

Hi Linda,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re absolutely delighted to hear that this is your third Škoda from Vertu Motors Darlington and that we continue to provide the level of service that keeps you coming back.

It’s wonderful to know that Graeme Russell made the entire process friendly, professional, and stress-free. Buying a new car should be an exciting experience, and we’re thrilled that Graeme’s support and expertise helped make everything run so smoothly from start to finish.

Your continued loyalty and recommendation mean a great deal to us. We’ll be sure to pass your kind words on to Graeme and the team at Škoda Darlington, who will be delighted to receive your feedback.

Thank you again for your support, and we hope you enjoy many happy miles in your new Škoda.

Kind regards,
Liza.

Svar fra Vertu Motors - Skoda Darlington

29. juli 2026

Thank you for your fantastic feedback. We’re delighted to hear that Graham Russell provided such great service from start to finish, keeping you informed throughout the process and all the way to delivery.
It’s wonderful to know that everything met your expectations and earned a 5-star rating. I’ll be sure to pass on your kind words to Graham.
Kind regards,
Matthew

Svar fra Vertu Motors - Skoda Darlington

22. juli 2026

Thank you for your fantastic review.

We are delighted to hear that you would recommend us as a dealership to consider when buying your next car. It's wonderful to know that you enjoyed the advice, test drives, and the warm welcome from our team.

A special thank you for your kind words about Iver. We're thrilled to hear that he provided fabulous service from start to finish and helped make your experience such a positive one.

It's also great to know that our customer care and aftersales follow-up have left such a strong impression. Thank you for choosing Vertu Motors, and we look forward to welcoming you back in the future.

Kind regards,
Keith

Svar fra Vertu Motors - Skoda Darlington

20. juli 2026

Copilot said:

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that you had a great experience from the moment you walked into the dealership, through your test drive, and right up to the purchase of your new fully electric vehicle. It's fantastic to know that the entire process was smooth and enjoyable.

We're especially pleased to hear your kind comments about Graeme Russell. Providing clear, detailed information and ensuring customers feel confident in their decisions is incredibly important, and it's wonderful to know that Graeme delivered a truly 5-star experience. Alongside the rest of the team, his commitment to excellent customer service clearly helped make your journey a memorable one.

Thank you also for recommending us. Feedback like yours means a great deal to the dealership and the team, and we will be sure to share your comments with Graeme and his colleagues.

We wish you many happy miles in your new electric vehicle and look forward to welcoming you again in the future.

Kind regards,
Keith

Svar fra Vertu Motors - Skoda Darlington

18. juli 2026

Thank you for your fantastic feedback. We’re delighted to hear that your experience was fast and efficient, and that the team provided clear communication throughout.

It’s great to know that their product knowledge and willingness to answer your questions helped make the process so straightforward. We truly appreciate you taking the time to share your experience.

Kind regards,
Matthew

Svar fra Vertu Motors - Skoda Darlington

17. juli 2026

Hi,

Thank you for your fantastic 5-star review!

We’re delighted to hear you found the team at Vertu Škoda Darlington relaxed, helpful and communicative throughout your experience. Keeping our customers updated every step of the way is something we take great pride in.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
Kerry

Svar fra Vertu Motors - Skoda Darlington

15. juli 2026

Hi Kayleigh,

Thank you for your fantastic review. We're delighted to hear that Charmaine provided absolutely amazing service from start to finish and couldn't do enough to help you. It's wonderful to know you're over the moon with your new car and would recommend both Charmaine and Vertu Škoda Darlington to others. We'll be sure to pass on your kind words to her.

Kind regards,
Danielle

Svar fra Vertu Motors - Skoda Darlington

5. juli 2026

Thank you for your fantastic feedback. We’re delighted to hear that you found the team so helpful and that the service you received was second to none.
It’s great to know that you’re also enjoying your fantastic new car. We really appreciate you taking the time to share your experience.
Kind regards,
Matthew

Svar fra Vertu Motors - Skoda Darlington

30. juni 2026

Hi Phil. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Michal and the team. We hope to see you again soon. Happy motoring, Selina