Everything explained, friendly staff, excellent service. Fourth car in a row I have purchased from the Hyundai Exeter dealership, which probably says it all! My wife is on her third in a row. Highly r... Vis mer
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Vertu Hyundai, Exeter, were by far the best of all the other showrooms we had visited. Dan was especially helpful. He was approachable, fully knowledgeable of the cars and nothing was too much troubl... Vis mer
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Absolutely fantastic. The service I received was the best on offer from all the garage I visited in the area. Great customer service, refreshments offered, and a great range of new and used cars to ex... Vis mer
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We had a very good experience here buying our new car. The process was smooth and the salesperson, Sharon, was helpful, personable and not at all pushy. She made her recommendations, but did not pre... Vis mer
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Informasjon om virksomheten
Om Vertu Motors - Hyundai Exeter
Skrevet av virksomheten
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktopplysninger
Trusham Road 15, Marsh Barton, EX2 8QQ, Exeter, Devon, Storbritannia
- 0344 659 0588
4,7
Enestående
79 anmeldelser
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Hi there,
Thank you very much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you received great customer service at Vertu Hyundai Exeter.
Your feedback is truly appreciated and will be shared with the team. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Great help from Andy and mathew who…
Great help from Andy and mathew who were very helpful and informative when purchasing my car
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Hi Martin
Thank you for your lovely feedback. We're really pleased to hear that Andy and Mathew were so helpful and informative during your car purchase. It’s great to know they supported you well and made the process clear and straightforward.
Your comments are truly appreciated.
Kind regards
Dawn
Great no pressure experience
From the moment I contacted the Garage I was booked for a test drive at the time I wanted, no hard sales techniques telling me what I should buy.
Swift service from test drive to purchase and checked in after sale to confirm all remained good with the car.
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Good afternoon Lesley,
Thank you for sharing your experience. I’m really pleased to hear that everything ran smoothly from booking your test drive at a time that suited you, through to a straightforward purchase with no pressure. It’s also great to know the after‑sales check‑in helped give you reassurance once you were back on the road.
Thank you for choosing Hyundai Exeter and for taking the time to leave such positive feedback.
Kind regards,
Dean
New Car
Excellent expieriance, very well looked after. Paul was very good to deal with and explained everything easily.
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Hi Bryn
Thank you for your lovely feedback. We're delighted to hear that you had an excellent experience and felt very well looked after from start to finish. It’s great to know that Paul was so professional, friendly, and able to explain everything clearly and easily.
Your comments are truly appreciated.
Kind regards
Dawn
Excellent service
Everything explained, friendly staff, excellent service. Fourth car in a row I have purchased from the Hyundai Exeter dealership, which probably says it all! My wife is on her third in a row. Highly recommend them.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Good afternoon Patrick,
Thank you for your review. It’s great to hear that everything was clearly explained and that you received such friendly, excellent service. Returning for a fourth car — and your wife for her third — really does say it all. We truly appreciate your continued loyalty and your recommendation.
Kind regards,
Dean
Honestly 5 stars isn’t enough the guys…
Honestly 5 stars isn’t enough the guys at vertu were fantastic from start to finish if your thinking of getting a new car go here, I live in Hertfordshire and traveled 3 hours to get the car and will be doing it again without question
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you so much for your incredible feedback. We’re thrilled to hear that you had such a fantastic experience from start to finish. It means a lot that you chose to travel all the way from Hertfordshire, and even more that you’d happily make the journey again.
Your recommendation is truly appreciated, and we’re delighted the team made everything feel worthwhile.
Many thanks,
Chloe
Great experience
Great experience. No pressure environment. Will always choose to get my cars from Hyundai Exeter.
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you for your feedback. We’re delighted to hear that you had a great experience in a relaxed, no‑pressure environment, and we truly appreciate your continued loyalty to Hyundai Exeter. Your recommendation means a great deal to the team.
Kind regards,
Matthew
Absolutely fantastic
Absolutely fantastic. The service I received was the best on offer from all the garage I visited in the area. Great customer service, refreshments offered, and a great range of new and used cars to explore! Highly recommend a visit to these guys!
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you for your fantastic feedback. We’re delighted to hear that you received the best service compared to other garages in the area and that our customer service made such a positive impression. It’s great to know you enjoyed the welcoming environment, refreshments, and the wide range of new and used vehicles available. Your recommendation is very much appreciated.
Kind regards,
Matthew
Excellent customer service
From the initial phone call until part exchanging for a virtually new car, the whole experience at vertu Hyundai Exeter was a great experience. Car salesman Daniel Butler was a pleasure to do business with and they even phoned a few days after purchasing to make sure we were pleased with our purchase. The price was great, the experience was 1st class, would definitely recommend them as a car retailer.
9. april 2026
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Svar fra Vertu Motors - Hyundai Exeter
Thank you very much for taking the time to share your experience. We’re delighted to hear that everything from the initial phone call through to the part exchange and purchase went so smoothly. Daniel will be especially pleased to know you enjoyed dealing with him, and we’re glad our follow-up call made a positive impression. Your recommendation means a great deal to the team at Vertu Hyundai Exeter, and we truly appreciate your kind feedback.
Kind regards,
Matthew
Peter Fisher - Friendly helpful service
Peter Fisher was very friendly, helpful and patient with my numerous questions or queries.
Not pushy, just friendly, very easy to speak to and made the process as pleasant as it could be.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Hi there,
Thank you for the lovely review. It’s great to hear how well Peter looked after you.
His friendly, helpful, and patient approach really comes through in your comments — especially taking the time to answer all your questions without ever being pushy. Making the process as pleasant and easy as possible is exactly what we aim for, and he’ll be delighted with your feedback.
Kind regards,
Kerry
Excellent sales experience
Friendly, helpful and very knowledgeable sales team. Relaxed atmosphere with no pressure. Excellent after sales support.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you for your wonderful feedback. We’re really pleased to hear that you found our sales team friendly, helpful, and knowledgeable, and that the relaxed, no‑pressure atmosphere made your experience an enjoyable one. It’s also great to know that our aftersales support met your expectations. Your kind comments are very much appreciated, and we hope to welcome you back again in the future.
Kind regards,
Keith
The service I received was professional…
The service I received was professional and informed at all times and I was really impressed with this level of attention. My knowledge of cars is not as extensive as it could be but at no time did I feel unable to ask questions or that the sales person had limited time to explain the various features to me.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Hi Mrs Hatfield
Thank you for sharing your review. I am really pleased to hear that you received professional and informative service throughout your visit. It is great to know you felt comfortable asking questions and that everything was explained clearly and without any pressure. We truly appreciate your feedback.
Warm regards
Danielle
Repair of car washer
I had a blocked rear washer on my car, which is just over a year old. Naturally, I wanted this done under warranty but was informed on booking that the repair might not be covered and quoted an estimated price. I was surprised the work wasn’t done under warranty considering the car’s age but their credit, they charged about half the quoted price.
The work and service I received on the day was fine, waiting area, free coffee etc and thankfully a nearby bus into town so at least I could go shopping whilst waiting, but I can’t compare the price with other garages as Vertu didn’t provide me with a list of non-warranty repairs at booking. If they had, I would have got an alternative local quote and potentially not had to drive 60 miles for a repair that I felt should have been under warranty, but that was my risk.
To be honest, I would’ve valued this information more than having Vertu‘s engineer do a video of my car telling me the vehicle check on my still relatively new vehicle was fine.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP3PS0304 Kind regards, Liza.
Hyundai Exeter - Excellent service
Andy Hallums made my Hyundai part exchange quick, simple and easy. Very efficient and friendly service. Andy made sure my new car was in excellent condition, took me through the controls, set up the Hyundai app for me, I cannot recommend Hyundai Exeter or Andy high enough. It felt a very personal experience.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Hi Phil,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that Andy Hallums made your part‑exchange experience at Vertu Hyundai Exeter quick, simple, and stress‑free.
It’s wonderful to know that Andy provided efficient, friendly service and ensured your new car was prepared to an excellent standard. Taking you through the controls and helping set up the Hyundai app is exactly the personalised support we aim to offer, and your kind words mean a great deal.
We’re thrilled that the whole experience felt personal and positive for you, and we truly appreciate your high recommendation of both Andy and Hyundai Exeter.
If you ever need anything in the future, we’re always here to help. Enjoy your new Hyundai!
Kind regards,
Liza.
I have always had good experiences with…
I have always had good experiences with this company and found the staff friendly and really helpful including Aaron and Ellie. However when discussing returning the car the valuation I was given was£1700 lower than online. The lady I dealt with was lovely but had to refer to a colleague several times who was seated only meters away but never came over. I’d described the car as average and told it was being valued £1700 less because 2 of the 4 services had been carried out late. There are two marks which average takes into account. It needed work to pass the MOT but that totalled £1000 so how does this justify a total lower value of £2700?!? Even after the works it is still £1700 less than online! Both late services were due to them not having slots available. Be warned you need to book in for a service usually 2 months in advance. They penalise you later but don’t warn you about it. Felt really disappointed as had always had good things to say about this garage. Needless to say I won’t be going back for a new car with them! Thank you to Ellie for sorting the MOT so quickly.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you for taking the time to share your experience. We’re really pleased to hear that Aaron and Ellie have provided a friendly and helpful service, and we’ll be sure to pass on your kind words.
We’re genuinely sorry to hear about your disappointment regarding the vehicle valuation and how this was communicated. We understand how frustrating this must be, particularly given your previous positive experiences with us. Your feedback about the explanation provided, the need for clearer communication around service scheduling, and the valuation process has been noted and will be reviewed internally.
We always aim to be transparent and supportive, and it’s clear we fell short on this occasion. If you’re open to it, we’d really appreciate the opportunity to discuss this further and review your case in more detail. Please feel free to contact us directly so we can try to resolve your concerns.
Thank you again for your feedback—it helps us improve.
Joe Toms
General Manager
Vertu Hyundai Exeter
I recently purchased a car from Vertu Hyundai Exeter and the whole experience was absolutely first‑class from start to finish. The team made everything smooth, stress‑free, and genuinely enjoyable.
I want to give special recognition to Andy Hallums, who went above and beyond throughout the entire process. His knowledge, professionalism, and friendly, no‑pressure approach made a real difference. Andy took the time to understand what I needed, guided me through the options clearly, and made sure I felt confident every step of the way. It’s rare to find someone who balances expertise with genuine care for the customer, and Andy did exactly that.
The rest of the staff were also fantastic—welcoming, efficient, and clearly committed to providing a 10/10 experience. From the moment I walked in to the moment I drove away, I felt well looked after.
I’m delighted with my new car, and even more impressed with the customer service. I’d happily recommend Vertu Hyundai Exeter to anyone looking for a new vehicle, and I’d especially encourage you to ask for Andy Hallums—he’s outstanding.
Thanks again to the whole team!
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you so much for sharing this fantastic review. It’s wonderful to hear that your experience at Vertu Hyundai Exeter was first‑class from beginning to end. We’re delighted that the team made everything smooth, stress‑free, and enjoyable throughout your purchase.
A special thank you for recognising Andy Hallums — he will be thrilled to hear your kind words. His knowledge, professionalism, and friendly, no‑pressure approach are qualities we value highly, and it’s great to know he made such a positive difference to your journey. Your comments about his genuine care and clear guidance mean a lot.
We’re also pleased that the rest of the team helped make your visit welcoming and seamless. Providing a 10/10 experience is exactly what we aim for, and your feedback shows we’re delivering on that promise.
Enjoy your new car, and thank you again for recommending Vertu Hyundai Exeter. Your support is truly appreciated.
Kind regards,
Keith
Dan was great
Dan was great, knew his stuff and made the paperwork easy!
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you for your feedback. We’re delighted to hear that Dan took great care of you, shared his expertise, and made all the paperwork straightforward. We really appreciate your kind comments.
Kind regards,
Matthew
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Thank you for your kind review. We’re delighted to hear that you received brilliant service from start to finish. Your feedback is truly appreciated, and we’re glad the team could support you so well.
Kind regards,
Matthew
Vertu Hyundai Exeter are superb
Vertu Hyundai, Exeter, were by far the best of all the other showrooms we had visited. Dan was especially helpful. He was approachable, fully knowledgeable of the cars and nothing was too much trouble. Any issues were immediately resolved, and he always emailed or phoned as promised. We can't praise him enough. Matt and Ellie were also extremely engaging and helpful. It was such a lovely, positive experience to purchase from Vertu Hyundai. We will be back!
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Good morning,
Thank you for taking the time to share your experience. It’s wonderful to hear that your visit to Vertu Hyundai Exeter stood out among all the showrooms you’d been to. I’m really pleased that Dan made such a positive impression — being approachable, knowledgeable, and consistently following through makes such a difference. It’s also great to hear that Matt and Ellie added to the experience with their friendly and helpful approach.
I’m glad the whole process felt so positive for you, and it’s fantastic to know you’d choose to return.
Kind regards,
Dean
I changed my 74 plate i10 Advance 1.2…
I changed my 74 plate i10 Advance 1.2 for a 75 plate i10 Premium 1.2 yesterday and had a wonderful experience dealing with Andy Hallums. Andy was very knowledgeable, efficient and made me feel at ease. I would recommend Vertu Hyundai Exeter, and Andy in particular, to anyone who needs expert advice and guidance when choosing their next car. Thank you Andy for your patience and understanding.
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vertu Motors - Hyundai Exeter
Good afternoon,
Thank you for taking the time to share your experience. I’m really pleased to hear that changing your 74‑plate i10 Advance for your new 75‑plate i10 Premium was such a positive and enjoyable process.
It’s great to know Andy Hallums looked after you so well. Your comments about his knowledge, efficiency, and the way he made you feel at ease really highlight the level of service we aim to deliver. I’m delighted he provided the expert advice and guidance you needed, and that his patience and understanding made the whole experience even better.
Thank you again for your recommendation — it’s very much appreciated.
Kind regards,
Dean
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