Vertu Motors - Ford Birmingham Anmeldelser 

76
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

156-182 Bristol Street, B5 7AZ Birmingham, West Midlands, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Mark was absolutely brilliant, couldn't believe after one week driving away with a brand-new car. So thank you to mark, what a lovely helpful sales representative you have got there so thank you so mu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The team were incredibly helpful and friendly throughout the process. Jamie and Pete G were both extremely knowledgeable about the car and the range of extras available, making everything easy to unde... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Recently got a car from Vertu Ford Specialist Birmingham, And I'm very happy with my purchase. I dealt with a salesman named Mark Selby, Mr.Selby was brilliant! Guided me through the whole process cal... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Brilliant, smooth, easy experience purchasing with Mark at Vertu Ford, Bristol Street. It was clear that Mark was very competent and genuinely being helpful. I'm able to become quite overwhelmed with... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. Bildeler
  3. Bilreparasjon og -vedlikehold
  4. Forhandler av kjøretøy
  5. Bruktbilforhandler

Om Vertu Motors - Ford Birmingham

Skrevet av virksomheten

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktopplysninger

  • 156-182 Bristol Street, B5 7AZ, Birmingham, West Midlands, Storbritannia

  • 0330 108 8740

4,7

Enestående

TrustScore 4.5 av 5

76 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(76)

13 560 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

What a truly refreshing experience at…

What a truly refreshing experience at Vertu-Birmingham.
I had an idea of what I was looking for in a used vehicle. The staff were so helpful, providing additional video footage and answering my many questions with honesty, without the usual sales patter.
On arriving at the Bristol Road showroom, I was greeted by Peter Gailitis, who was polite and very professional. He assisted with the test drive and was thoroughly helpful, nothing seemed like too much effort.
I am pleased to say that Peter’s colleagues were equally helpful, when I had to make some calls to clarify some choices I had made.
The car is great, better than I had hoped and in my opinion great value for my money.
Highly recommend Peter and his colleagues if you are interested in a new or used car. They have great product knowledge and treat you respectfully as a customer, rather than using hard sell tactics.
Thank you.

21. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Peter and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Chloe

Vurdert til 5 av 5 stjerner

Fantastic customer service

I can honestly say that dealing with Mark S. at Virtu Ford Birmingham has been my most pleasurable car buying experience to date. From the initial personalised video walkaround of my new (used) car sent to me, to collecting my car a few days later, Mark has been a pleasure to deal with. I was kept up to date on the necessary, and even received an out of hours call to say everything was successful and I could collect. I can't recommend Virtu Ford Birmingham enough. Thank you Mark!

13. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Good morning. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Vurdert til 5 av 5 stjerner

Outstanding

Your sales representative, Andrew Waring , kept me well informed from the start to finish of the sale process. Very thorough. Very professional and easy to work with.

21. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Vurdert til 5 av 5 stjerner

Staff is very helpful to sort out all…

Staff is very helpful to sort out all the inqueries.

13. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Vurdert til 5 av 5 stjerner

Damian was a great sales manager who…

Damian was a great sales manager who helped me every step of my way getting my car even with a slight delay he was prompt and urgent with me driving my car on my expected date I needed my vehicle for brilliant service highly recommend

7. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Thank you so much for your kind words! We are so happy to hear that Damian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vurdert til 5 av 5 stjerner

A pleasure to do business with

I was looking for a van to replace my current van a friend of mine had bought one from vertu Birmingham and passed on there details one email sent to Sean and that was basically it Sean done the rest a few days later the van was delivered to my door step in County Durham by a great guy who explained everything about the van
Great work guy it’s been a pleasure to do business with vertu Birmingham

24. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Good afternoon, Nail. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Vurdert til 5 av 5 stjerner

Mark Selby at the Birmingham branch was…

Mark Selby at the Birmingham branch was amazing and couldn’t have done more to help! He made it a great experience getting my new car!

27. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Good morning Emily. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Vurdert til 5 av 5 stjerner

Outstanding service


I recently purchased a used BMW from Vertu, and I couldn’t be happier with the experience. The whole process was smooth and professional from start to finish. A special thank you to Peter Gailitis, who was fantastic throughout, knowledgeable, patient, and genuinely helpful. He made everything straightforward and stress-free. I would highly recommend Vertu, and Peter in particular, to anyone looking for their next car.

3. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Vurdert til 5 av 5 stjerner

The salesman was very helpful made the …

The salesman was very helpful made the whole process very easy and explained everything so well and patient made me feel at ease

9. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Vurdert til 5 av 5 stjerner

Warren at Vertu made collecting my new…

Warren at Vertu made collecting my new Ford Ranger a smooth and enjoyable experience. Friendly, professional, and attentive throughout. I could not have asked for better service. Highly recommend Warren and Vertu. When purchasing a new vehicle.

8. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good price and car was well presented

29. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Vurdert til 5 av 5 stjerner

I bought a ford Kuga from virtu…

I bought a ford Kuga from virtu Birmingham Megan delt with it from start to finish any questions were answered by Megan she knows her job great service thumbs up to Megan and her team

30. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Vurdert til 1 av 5 stjerner

Order Cancelled - No Checks

I had a signed agreement to purchase a used Vehicle from Vertu Birmingham, but the order was cancelled when I queried why the vehicles had been MOT'd every 6 months instead of the usual 12.

Vertu cancelled order as turns out the vehicle had been used as a taxi, which invalidates warranty and Vertu were unable to complete the sale. Considering I had to point this out, it is seriously worrying about the quality of vehicle checks that Vertu actually undertake.

Vertu offered to look for similar alternative, mentioning one in stock and never called back! Shocking customer service, would not buy from Vertu.

10. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Vertu Motors  - Ford Birmingham

Svar fra Vertu Motors - Ford Birmingham

Good afternoon, Gareth. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Our management team will be in touch to address your concerns. Kind regards, Dean

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv