Vertu Motors - BMW Teesside Anmeldelser 179

Svar fra Vertu Motors - BMW Teesside

For 3 dager siden

Good afternoon Stephen,

Thank you for your fantastic feedback. It’s great to hear you received such excellent, exceptional service, and that Nick, James, and Peter made such a positive impression. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Svar fra Vertu Motors - BMW Teesside

1. mai 2026

Hi Paul
Thank you for your fantastic feedback. We're delighted to hear that everything was seamless from start to finish. It’s great to know that Sam made the buying experience so smooth and that Luke ensured the handover was such a positive one. We’re thrilled to hear you think the car is epic — enjoy every minute of it!
Kind regards
Dawn

Svar fra Vertu Motors - BMW Teesside

1. mai 2026

Hi Louise
Thank you for your excellent feedback. We're really pleased to hear you received fast service and that Fin at Preston Park garage was so helpful throughout. Your comments are truly appreciated.
Kind regards
Dawn

Svar fra Vertu Motors - BMW Teesside

30. apr. 2026

Good afternoon Douglas,

Thank you for your review. It’s great to hear how polite, professional, and attentive Sam was in helping you find a deal you’re happy with, and that Max provided the same high level of support during handover. Resolving everything before you left is exactly what we aim for, and your feedback is really appreciated.

Kind regards,
Dean

Svar fra Vertu Motors - BMW Teesside

30. apr. 2026

Good afternoon Mrs Robinson,

Thank you for your review. It’s great to hear you were so well looked after and that Peter provided such personal and genuine service. We really appreciate your kind feedback.

Kind regards,
Dean

Svar fra Vertu Motors - BMW Teesside

30. apr. 2026

Good afternoon Mr Price, thank you for your recent review. We are sorry to hear that you feel your enquiry has not been responded to.
Having checked our system, we can see your enquiry was received on Sunday 26th April at 16:00. A member of our team, Sean, responded on Monday at 09:54 with an introduction, further details on the model of interest, and a few questions to better understand your preferred engine, specification, and requirements so that an accurate finance example could be prepared.
It may be worth checking your junk or spam folder, as occasionally our emails can be filtered there.
Sean is keen to assist and would be more than happy to pick this up with you. You can contact him directly at Sean.Eales@vertumotors.com
Kind regards

Luke Phillips
Project GM

Svar fra Vertu Motors - BMW Teesside

28. apr. 2026

Good afternoon Lisa. Thank you for taking the time to leave a review. You have left it against BMW Teesside rather than Vertu Honda. We would kindly ask that you leave your review against Honda so their team can receive the recognition they deserve. Kind regards, Dean

Svar fra Vertu Motors - BMW Teesside

27. apr. 2026

Good afternoon Chrissi,

Thank you for your feedback. It’s great to hear you found the team lovely and that your car was delivered sooner than expected. We really appreciate you taking the time to share your experience.

Kind regards,
Dean

Svar fra Vertu Motors - BMW Teesside

26. apr. 2026

Thank you so much for sharing such a wonderful review. We’re delighted to hear how well James looked after you throughout your MINI purchase. His knowledge, communication, and genuine care for customers are qualities we’re incredibly proud of, and it’s fantastic to know he made the whole experience feel first class for you.

We truly appreciate your recommendation and your kind words about the dealership. It means a great deal to the whole team.

Well done to James indeed — and thank you once again.

Svar fra Vertu Motors - BMW Teesside

25. apr. 2026

Thank you for your great feedback. We’re delighted to hear you had another fantastic experience with Nick and that his no‑pressure approach helped you find the right car once again. Your continued trust means a lot to us.

Many thanks,
Chloe

Svar fra Vertu Motors - BMW Teesside

21. apr. 2026

Thank you for your kind feedback. We’re delighted to hear that you found our sales team helpful and supportive, and it’s great to know their service matched the reliability of the Honda cars they represent. Your comments are very much appreciated.
Kind regards,
Matthew

Svar fra Vertu Motors - BMW Teesside

19. apr. 2026

Dear Vic,
Thank you for taking the time to share such a wonderful review. We’re delighted to hear that your visit felt comfortable and pressure‑free, especially given your previous experiences, and that Lauren was able to guide you through your options in a way that suited your needs and budget.
It’s fantastic to know that Lauren kept you informed throughout the process and that the handover experience was second to none. We’re especially pleased to hear how she helped make the collection so memorable for your family, particularly for your very excited child — those personal touches really do matter.
Thank you for your kind recommendation and for choosing BMW Teesside. We hope you enjoy every moment with your new car and look forward to welcoming you back in the future.
Kind regards,
Liza

Svar fra Vertu Motors - BMW Teesside

19. apr. 2026

We’re delighted to hear that your first experience owning a BMW has been such a positive one, especially after previously driving Audis. It’s fantastic to know that Sean and the rest of the team at Vertu Teesside made you feel well supported throughout and that you’re loving the car.
Your recommendation really means a lot to us, and your kind words will be passed on to Sean and the wider team. We’re glad we could help make the change to BMW an enjoyable experience.
Thank you again for choosing Vertu Teesside, and we wish you many happy miles ahead.
Kind regards,
Keith

Svar fra Vertu Motors - BMW Teesside

16. apr. 2026

Hi there,
Thank you for the lovely review. It’s great to hear Lauren made your experience fantastic.
Her helpful, supportive approach really shines through in your comments, and she’ll be delighted to know you’d recommend her so highly.
Kind regards,
Kerry

Svar fra Vertu Motors - BMW Teesside

16. apr. 2026

Hi there,
Thank you for the great 5‑star review. It’s brilliant to hear that Sam made the whole process simple and completely stress‑free for you — he’ll really appreciate the shout‑out.
Kind regards,
Kerry

Svar fra Vertu Motors - BMW Teesside

13. apr. 2026

Hi Alexander
Thank you for your lovely feedback. We're really pleased to hear you received great service from James and the team. Your comments are truly appreciated.
Kind regards
Dawn

Svar fra Vertu Motors - BMW Teesside

12. apr. 2026

Thank you for your review. We’re delighted to hear that you received top‑notch customer service and that the whole process was smooth from start to finish. Max will really appreciate your kind words.

Many thanks,
Chloe

Svar fra Vertu Motors - BMW Teesside

10. apr. 2026

Thank you for your review. We’re pleased to hear that you were happy with the sales process overall. We do appreciate your feedback regarding the amount of online form filling, as this helps us understand where we can continue to improve the customer experience. Your comments are very much valued, and we’re glad we could support you through to a positive outcome.
Kind regards,
Keith

Svar fra Vertu Motors - BMW Teesside

9. apr. 2026

Thank you for your kind feedback. We’re really pleased to hear that you received excellent service from our professional team. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to the showroom again in the future.
Kind regards,
Keith