My referred application was handled by Allen after I came up with quite a few technical issues....he was eternally patient with an increasingly annoyed customer. So your human problem solver helped ma... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Allen is was absolutely superb! Prompt customer service is exactly what any individual would want from this company. He is truly an asset to your team! Responded within seconds which I haven’t ever... Vis mer
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Hi My name is Lakshmi Sree, and I am from India. I was having difficulty completing a basic DBS check for my colleague, but Ms Allen patiently guided me through every step, including the online ide... Vis mer
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'I had a complicated verification issue that was blocking my account access.The team at verify online handled my case with incredible efficiency and care..Especially Mr Allen who really ensured all.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Kontaktopplysninger
124 City Road, EC1V 2NX, London , Storbritannia
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,8
Enestående
934 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Verify Online
Hi Emnet, thank you for your feedback. We’re really glad to hear you found the service fast. If you need anything else as you continue the process, we’re always here to help.
Amazing customer service by Allen
Amazing customer service. I was having a few issues with using this as it is my first time however when contacting Verify through email, they were amazing and helped me. A special mention to Allen who helped me throughout this, Allen was helping me after his working hours and made it fully accessible for me. He was great help, thanks Allen!
21. mai 2026
Svar fra Verify Online
Hi Isabel, thank you for sharing your experience. We’re really glad to hear our team were able to help, and it’s wonderful to know Allen made the process easier for you — especially going the extra mile outside his usual hours. We’ll make sure he sees your kind words. If you need anything else as you continue the process, we’re always here to help.
Alan was extremely helpful and…
Alan was extremely helpful and efficient and was able to resolve my issue . Thank you.
21. mai 2026
Svar fra Verify Online
Hi Em, thank you for your feedback — great to hear Allen was able to help so efficiently and get everything resolved for you. We’ll be sure he sees your comments.
Resolving difficulties with online process
Adviser Allen in the Customer Support Team was excellent in responding to my concerns and resolving them. He answered my emails promptly and found solutions to the difficulties I was experiencing with the online process. He was extremely helpful.
21. mai 2026
Svar fra Verify Online
Hi Eve, thank you for sharing this. It’s great to hear Allen was able to respond so quickly and guide you through the issues you were having with the online process. We’ll make sure he sees your feedback.
Allen is very helpful
Allen is very helpful. He was quick to respond to my queries. He did help which is very much appreciated
21. mai 2026
Svar fra Verify Online
Hi Ignatius, thank you for your feedback. I’m really glad to hear Allen was able to help and keep everything moving quickly for you. Your kind words are very much appreciated.
I would like to sincerely thank Allen..
I would like to sincerely thank Allen for all the support and assistance he provided during my verification process for my CRB check. He was extremely helpful throughout, guiding me clearly through each step, responding promptly to any questions, and making the entire process much smoother and less stressful. His professionalism, patience, and willingness to help were greatly appreciated.
18. mai 2026
Svar fra Verify Online
Thank you for taking the time to share your experience. It’s great to hear how much Allen’s guidance and support helped throughout your verification process. We’ll make sure your feedback reaches him — he’ll be pleased to know his professionalism and patience made such a positive difference.
Easy to use *Allen*
Allen made it easy to use Verify Online. I told him I troubles that I wasn’t able to upload a passport photo and instead he helped me upload my driving license instead. Verified very quickly and then was able to use this to continue with my DBS application.
Thank you for your help.
Zoe
14. mai 2026
Svar fra Verify Online
Thank you, Zoe. We’re really glad to hear Allen was able to make the process straightforward for you. It’s great that switching to your driving licence helped get everything verified quickly so you could continue with your DBS application without delay. We appreciate you taking the time to share your experience and we’re pleased Allen’s support made things easier for you.
Svar fra Verify Online
Hi Kevin, thank you for sharing your experience. We’re glad to hear you found the support responsive and helpful. If you need anything else as you continue the process, we’re here to assist.
Svar fra Verify Online
Hi Nimo, thank you for your review. We’re glad to hear you had a good experience with us.
Very quick and easy device from
Very quick and easy device from Alien. Was always happy to help and sorted out my problem quicky and politely.
3. mai 2026
Svar fra Verify Online
Hi Nicola, thanks for sharing your feedback. It’s great to hear that Allen made the process quick and easy for you, and that your issue was sorted promptly and politely. We’re glad everything went smoothly for you.
The support team is very punctual and…
The support team is very punctual and spot on when it comes to customer service and attending the matter at hand.
2. mai 2026
Svar fra Verify Online
Hi Mxolisi, thanks for sharing your feedback. It’s great to hear that you found the support team punctual and attentive. We’re really glad the team were able to handle everything smoothly for you.
Good efficient service
Good efficient service, I didn’t have to wait too long for a response and any issues were sorted quickly
1. mai 2026
Svar fra Verify Online
Hi Sheila, thanks for sharing your feedback. It’s great to hear you found the service efficient and that any issues were sorted quickly. We’re really glad the response time met your expectations and everything was resolved without delay.
I was directed to this company by…
I was directed to this company by Clearcheck, who I thought was the gov.uk website after paying an extraordinary amount for a DBS check. I paid them £15, later to find it was just to verufy my email address and mobile number. I later was asked for scans of my marriage certificate and passport and am now worried about identity fraud. Don't use them.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Ernestine, thanks for taking the time to share your experience. I’m sorry to hear how worrying this has felt, but I want to reassure you that this is not an identity‑fraud situation. The documents requested are standard for DBS identity verification, and they are not used for anything outside that process.
Our support team will contact you directly to review your application, check what’s happened, and help get this resolved for you.
Svar fra Verify Online
Hi Tess, thanks for sharing your feedback. It’s great to hear you received a quick and polite response, that’s exactly the level of service we aim to deliver. We’re really glad everything went smoothly for you.
Excellent customer services
Allen in customer services was very helpful in sending through a new link to complete my id verification after the original link timed out. Very prompt reply with clear instructions and a follow up to ensure everything had been submitted without any issues.
30. april 2026
Svar fra Verify Online
Hi Ben, thank you for your review. It’s great to hear Allen was able to get a new link over to you quickly and guide you through the ID verification with clear instructions. We’re glad everything went through smoothly in the end, and we appreciate you taking the time to share your experience.
As someonewho is not naturally good at…
As someonewho is not naturally good at computers, all this online stuff gets very confusing, and Allen at Verify was patient with my many mistakes and so extremely helpful in his clear instructions and links that I am be happy to recommend him to anyone struggling to navigate the online checks.
Thank you Allen for your help and endless patience.
30. april 2026
Svar fra Verify Online
Hi Michelle, thank you for sharing your experience. I’m really glad to hear Allen was able to guide you through the online checks with patience and clear instructions. We’ll make sure your feedback reaches him.
Helping Hand Gratefully Received
I couldn't, probably because of my age, complete the verify form. I became stuck when I had to scan my passport with my mobile. I was, kindly, then given an alternative method with more simple uploading of photographed material with a "verifier" present who was able to check the documents and sign as an independent person. This was much easier for me.
24. april 2026
Svar fra Verify Online
Hi David, thank you for sharing your experience. I’m glad to hear that once the initial scanning step became difficult, the team were able to offer an alternative method that worked better for you. It’s great that the simpler upload option and support from the verifier made the process much easier. We appreciate you taking the time to leave this review.
Efficient and helpful.
Allen was my contact from the support team. He was quick to respond to my queries and assisted me until my query was resolved. Overall a very positive experience.
16. april 2026
Svar fra Verify Online
Hi Telly, thanks for sharing your feedback. It’s great to hear Allen was able to help and keep things moving quickly for you. We’re glad the experience was a positive one.
Initially encountered a problem in that…
Initially encountered a problem in that scanning software would not work. Alternative approach quickly presented and proved successful. Everything resolved within a few hours and kept fully informed throughout. Excellent service.
15. april 2026
Svar fra Verify Online
Thank you for sharing your experience. I’m glad we were able to offer a quick alternative when the scanning software caused an issue. It’s great to hear everything was resolved within a few hours and that you felt fully informed throughout. We appreciate your feedback and are pleased the service met your expectations.
Very helpfull and answered all my…
Very helpfull and answered all my questions. Made me feel so much at ease. Brilliant
13. april 2026
Svar fra Verify Online
Hi Linzi, thank you for your review. We’re really glad to hear you found the support helpful and that your questions were answered clearly. It’s great to know the team helped put you at ease. We appreciate you taking the time to share this.
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