My referred application was handled by Allen after I came up with quite a few technical issues....he was eternally patient with an increasingly annoyed customer. So your human problem solver helped ma... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Allen is was absolutely superb! Prompt customer service is exactly what any individual would want from this company. He is truly an asset to your team! Responded within seconds which I haven’t ever... Vis mer
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Hi My name is Lakshmi Sree, and I am from India. I was having difficulty completing a basic DBS check for my colleague, but Ms Allen patiently guided me through every step, including the online ide... Vis mer
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'I had a complicated verification issue that was blocking my account access.The team at verify online handled my case with incredible efficiency and care..Especially Mr Allen who really ensured all.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Kontaktopplysninger
124 City Road, EC1V 2NX, London , Storbritannia
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,8
Enestående
934 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service was nice
Customer service was nice. I got relatively quick response from Allen.
However, I don’t appreciate the platform was buggy and did not allow me to efficiently upload my documents quickly. This is a platform that’s treating delicate information and buggy platforms make it a very uncomfortable experience for users like me. Platforms like these should simply NOT be buggy. Please upgrade your the quality of your software developers.
3. august 2026
Svar fra Verify Online
Hi Alejandra, thank you for sharing your experience, and I’m glad Allen was able to assist you quickly. I’m sorry the platform didn’t perform as smoothly as it should. We understand how important a reliable upload process is, especially for sensitive documents. A member of our team will contact you shortly to help resolve this and make sure everything is working properly for you.
Good communication and good feedback…
Good communication and good feedback and solution
3. august 2026
Svar fra Verify Online
Hi Emmanuel, thank you so much for your kind words. I’m really glad the communication and solution worked well for you, and we appreciate you taking the time to share your experience.
Svar fra Verify Online
Hi Funmilola, thank you for your feedback. We’re really glad to hear you received an accurate response and that you’re pleased with the support. If you need anything else, we’re here to help.
Quick response and a friendly but…
Quick response and a friendly but professional manner from Allen
22. juli 2026
Svar fra Verify Online
Thank you for your feedback. We’re really glad to hear Allen was able to help so quickly and with such a friendly, professional approach. We’ll make sure he sees your kind words.
The best customer service provided by…
The best customer service provided by Allen. I was having troubles with uploading my documents. Allen helped me through email sending new link. Very quick response within hours. Got everything sorted. Thanks Allen
22. juli 2026
Svar fra Verify Online
Hi Kaur, thank you so much for your kind words. We’re really glad Allen was able to help get your documents uploaded smoothly. He’ll be thrilled to hear your feedback. Thanks again for taking the time to share your experience.
The one who gave me the assistance
The one who gave me the assistance, Allen, was very prompt and supportive. He made the experience great and easy for me.
21. juli 2026
Svar fra Verify Online
Hi Joana, thank you for sharing this. Allen will be pleased to know his prompt support made the experience smooth and straightforward for you.
Whilst the id verification process is…
Whilst the id verification process is very quick and efficient what they don’t tell you is that you get signed up to a free months trial of unnecessary services that auto renew with no warning and to challenge this scam you get referred to a different company. Avoid
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Duncan, thanks for taking the time to share your experience. I want to reassure you that we’re not a scam and I can see you’ve already been in contact with our support team, so I’m unsure why it’s come across that way.
Any optional services are clearly shown before you choose them, and you can cancel at any time. If anything has been unclear or you’re still having issues, just get in touch with us and we’ll be happy to help get everything sorted.
Great service
Great service, was very fast with responding and was very helpful in getting my problem resolved. I’d recommend them definitely
17. juli 2026
Svar fra Verify Online
Hi Phil, thanks so much for sharing this. We’re really glad to hear our team was able to help and get everything resolved quickly for you. We appreciate the recommendation, it means a lot.
Effective assistance when needed.
I confess that at age 81 I found the online verification process at first very confusing, what with a plurality of organizations with different names - Clear Check, Apostille Online, Verify Online etc. So it was a great relief when I contacted VO´s Customer Service where an extremely helpful employee called Allen explained things in simple terms, dispelled my confusion and assisted me in resolving the matter speedily to my complete satisfaction. Thanks for your help.
14. juli 2026
Svar fra Verify Online
Hi Russell, thank you for taking the time to share this. We understand the online verification process can feel overwhelming, especially with several services involved, so we’re really glad to hear Allen was able to simplify everything and guide you through it clearly. It’s great to know his support helped resolve the matter quickly and to your full satisfaction.
We appreciate your feedback and will make sure Allen sees your kind words.
Allen promptly attended to my query and…
Allen promptly attended to my query and it was solved in time.
13. juli 2026
Svar fra Verify Online
Hi Daniel, thank you for your feedback. I’m glad to hear Allen was able to assist you so promptly and get everything resolved in good time. We appreciate you taking a moment to share your experience.
Allen Contacted us quickly after…
Allen Contacted us quickly after submitting our query and was very helpful and provided us with everything we needed.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Christine, thank you for your feedback. Allen will be really pleased to hear your kind words. We’re glad he was able to get back to you quickly and provide everything you needed. We appreciate you taking the time to share your experience.
Svar fra Verify Online
Hi Hetal, thank you for your feedback. We’re really glad to hear you received a quick response and found the explanation easy to follow. We appreciate you taking the time to share your experience.
Allen who was my customer service…
Allen who was my customer service representative was brilliant! He was very quick, super knowledgeable and very polite. He made a real difference to this experience!
9. juli 2026
Svar fra Verify Online
Hi Delphine, thank you for your feedback. Allen will be really pleased to hear your kind words. We’re glad his quick responses, knowledge, and polite approach made such a positive difference to your experience. We appreciate you taking the time to share it.
Svar fra Verify Online
Hi Nellie, thank you for your feedback. Allen will be really pleased to hear your kind words. We’re glad you had a great experience, and we appreciate you taking the time to share it.
Svar fra Verify Online
Hi Amirouche, thank you for your feedback, we’re glad our online support was helpful. If you ever need anything else, we’re here to assist.
Svar fra Verify Online
Hi Abdul, thank you for your feedback. We’re really glad to hear Allen was able to help and get everything resolved for you. He’ll be pleased to know his support made a difference. If you need anything else, we’re here to help.
I was having difficulty uploading ID…
I was having difficulty uploading ID documents onto the system and ‘Allen’ helped me rectify this. He even followed with an email to ensure I had been able to complete this. I do not think I would managed without his assistance. I was so thankful for his help.
24. juni 2026
Svar fra Verify Online
Hi Shirley, thank you for sharing your experience. We’re so glad Allen was able to help you get your ID documents uploaded and followed up to make sure everything was completed. He’ll be pleased to know his support made such a difference. We appreciate your kind words and are always here if you need anything in the future.
What made my experience great was the…
What made my experience great was the quick response to my emails and the prompt assistance I received from the Verify Online support team. Their help was efficient and made the process much easier.
1. juli 2026
Svar fra Verify Online
Hi Emefiene, thank you for sharing your experience. We’re really glad to hear that our quick email responses and the support from the team made the process easier for you. Your feedback means a lot to us, and we’re pleased we could assist efficiently throughout your checks.
If you ever need further help, we’re here for you.
I was forced to use this service
I was forced to use this service by clear check there was no other option than to pay the £15 as I had already paid 47.00 plus 101.50 to clear check for a dbs I cancelled my dbs order in the end but didn’t get a refund and am currently waiting for the card disputes team at my bank to look at this. I have also contacted trading standards with the help of citizens advice as they said this is wrong that o was forced to pay to verify my documents
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Thank you for sharing your experience. What you’ve described doesn’t sound right, and no one should ever feel forced into making a payment. Our support team will contact you directly to look into your application and work with you toward a resolution.
Excellent customer service
Excellent support from the person in the customer support team dealing with a less than straight forward application.
Very helpful advice and response time was fast
24. juni 2026
Svar fra Verify Online
Hi Jane, thank you for your feedback. It’s great to hear our team were able to support you through a more complex application. I’m really glad the advice was helpful and that you received fast responses throughout.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.