My referred application was handled by Allen after I came up with quite a few technical issues....he was eternally patient with an increasingly annoyed customer. So your human problem solver helped ma... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Allen is was absolutely superb! Prompt customer service is exactly what any individual would want from this company. He is truly an asset to your team! Responded within seconds which I haven’t ever... Vis mer
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Hi My name is Lakshmi Sree, and I am from India. I was having difficulty completing a basic DBS check for my colleague, but Ms Allen patiently guided me through every step, including the online ide... Vis mer
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'I had a complicated verification issue that was blocking my account access.The team at verify online handled my case with incredible efficiency and care..Especially Mr Allen who really ensured all.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Kontaktopplysninger
124 City Road, EC1V 2NX, London , Storbritannia
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,8
Enestående
934 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A business is only as good as its staff!
We had an issue with our Verify Online uploads but Allen was extremely helpful and sorted the problem for us within an hour. A business is only as good as its staff, and once again a great staff member turned a bad experience into a good one. Great customer service - Thank you Allen.
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Oscar, thank you for sharing your experience. I’m glad to hear Allen was able to resolve the upload issue so quickly and turn things around for you. He’ll be pleased to know his support made a difference. We appreciate your feedback and look forward to continuing to provide the level of service you expect from us.
Very good assistance from the help line
The help I received from the helpline when I got stuck was excellent. Allen was helpful and proactive and I was able to complete the form and upload it successfully thanks to his assistance.
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Sherie, thank you for sharing your experience. It’s great to hear that Allen was able to step in, guide you through the process, and help you get everything completed and uploaded without further issues. I’ll make sure he sees your feedback. We appreciate you taking the time to leave a review.
The respondent was very quick to…
The respondent was very quick to respond to emails and the information was very helpful indeed
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Latif, thank you for sharing your experience. It’s great to hear that our team responded quickly and that the information provided was genuinely helpful. We appreciate you taking the time to leave this feedback.
Had an issue I needed resolving asap…
Had an issue I needed resolving asap and Allen got back to me within minutes! He was super helpful and friendly and my issues got resolved so quickly. Thank you Allen :)
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Teá, thank you for sharing this. It’s great to hear Allen was able to jump in so quickly and get everything sorted for you. I’ll make sure he sees your feedback.
My advisor was a credit to his company.
My advisor was, fast, friendly and efficient. He dealt with my issues professionally and thoughtfully.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Nicola, thank you for sharing this. It’s great to hear that your advisor was able to support you quickly and with real care. We’re glad the experience felt both professional and thoughtful, and we appreciate you taking the time to let us know.
I had an urgent issue with my DBS…
I had an urgent issue with my DBS identity verification. Allen was incredibly helpful, professional, and quick to respond. They guided me through the process and ensured everything was handled smoothly. Truly top-tier customer service during a stressful time!
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Tony, thank you so much for your kind review! We are thrilled to hear that Allen was able to provide the professional and quick support you needed to resolve your DBS identity verification. We understand how stressful urgent issues can be, and we're glad we could help get everything handled smoothly for you. We will be sure to share your feedback with Allen and the rest of our team!
The most helpful person ever
I was having technical problems partly to do with my slow internet.
Allen responded very speedily and went out of their way to make my transaction easier and catered to my own actual situation.
So many replies these days are standard replies or deflect without actually answering the question.
I wish everyone was the same.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Charlotte, thank you for sharing this. I’m really glad Allen was able to step in quickly and support you through the technical issues, especially given the challenges with your connection. It means a lot to hear that their responses felt genuinely tailored to your situation rather than generic. A member of our support team will be in touch to make sure everything continues to run smoothly for you.
The representative (Allen) was prompt…
The representative (Allen) was prompt to respond, polite and informative on each occasion. There have been issues relating to the interface that have occurred- was charged twice (refunded) and the verification form was not responding on completion.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Aidan, thank you for sharing your experience. I’m glad to hear that Allen provided prompt, polite and informative support. I’m sorry for the inconvenience caused by the interface issues, including the duplicate charge and the verification form not responding.
It’s funny how everyone has the same
It’s funny how everyone has the same
Customer service representative called Allen this website is a scam
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Emma, I understand why that might look unusual, but I can assure you this isn’t a scam. Allen is part of our support team, which is why his name appears frequently. A member of our team will contact you directly to help resolve this and make sure everything is sorted.
Allens helpfulness.
Allen was absolutely lovely so helpful and kind really walked me through it patiently and thoroughly. Will recommend 5 stars
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Thank you for sharing this. It’s wonderful to hear how supportive and patient Allen was throughout your experience. I’ll make sure he sees your comments. We really appreciate your recommendation and your five‑star rating.
Support is brilliant
The advisor was brilliant unfortunately the whole process is faff so won’t be using them again but the support was brilliant and replied very quickly to my questions.
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Thank you for your feedback. I’m glad to hear our advisor was helpful and that your questions were answered quickly. I’m sorry the overall process felt not as straightforward as expected. We appreciate you giving us a try and will use your comments to keep improving.
Quick response and adequate help with…
Quick response and adequate help with good communication.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Efe, thank you for your feedback. We’re glad to hear you received a quick response and found the communication clear and helpful. It’s great to know the support met your needs.
helped enormously to rectify the problems.
there were some teething issues in trying to verify and download information but the assistance I was offered helped enormously to rectify the problems.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Philip, thank you for sharing your experience. I’m sorry there were some initial issues with verification and downloading, but I’m glad the support you received made a real difference in getting everything resolved. We appreciate your patience and are pleased the process ended on a positive note.
Allen was very helpful
Allen was very helpful. Thank you
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Sandrine, thank you for the review. It’s great to hear that Allen was able to help. I’ll make sure your feedback is passed on.
Professional
Fast, professional and friendly support.
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Thank you for the review. It’s great to hear you found our support fast, professional and friendly, that’s exactly what we aim for.
I had some difficulties in uploading…
I had some difficulties in uploading and verifying my documents. Within an hour of sending an email, Allen responded and solved my issues within minutes and sent me my certificate.
Thank you so much Allen for your help!!
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Oluw, thank you for sharing your experience. I’m really glad to hear that Allen was able to step in quickly and get everything sorted for you. Uploading documents can sometimes be a bit tricky, so it’s great to know his support helped you move forward and receive your certificate without delay.
We appreciate you taking the time to leave this feedback. I’ll make sure Allen sees your kind words.
Clear and fast responses
Clear and fast responses. Excellent customer service 👏
20. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Lisa, thank you for the great feedback. It’s wonderful to hear that you found our responses clear and quick, and that the service met your expectations. We’re always glad to help and truly appreciate you taking the time to share your experience.
Svar fra Verify Online
Hi Maryssol, thank you for your feedback. We’re really glad to hear you were satisfied with your experience. It means a lot that you took the time to share this with us.
My issue was dealt professionally
Allen dealt with my query and resolved my issue with prompt response. I am really impressed by his professional attitude.
12. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Faiza, thank you for sharing your experience. We’re delighted to hear Allen was able to resolve your query promptly and that his professionalism stood out. We’ll be sure to pass along your kind words to him.
Fast response and helped me complete my…
Fast response and helped me complete my check quickly
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verify Online
Hi Stephen, thank you for your feedback. We’re glad our team was able to assist you quickly and make the process smooth. Your satisfaction means a lot to us.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.