We chose a 3 bedroom superior oak lodge dog friendly. We booked this based on the website photos showing a bath as we had a 4 year old. On arrival there was no bath. When we called reception we... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We arrived on Thurston Manor and had no Tv or WiFi, despite repeated calls & visits to reception it wasn’t fixed, an engineer came on Monday to look at TV l, had to return tues (almost 5pm) & still co... Vis mer
We had the best time here. Its laid back, not too big, excellent location. The static caravan (62) was perfect & the wifi was super fast, bar food was excellent & the entertainment was great fun. The... Vis mer
Honestly, we had the absolute best time at Riverside Wooler Holiday Park. Right from the start, the reception team was super friendly, helpful, and you can tell they genuinely care about their gue... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Escape to natural, thriving places with Verdant Parks. Our 11 holiday parks across Scotland and Northern England are the perfect choice to explore some of the UK's finest coastlines, countryside & woodlands.
Kontaktopplysninger
Storbritannia
- verdantparks.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
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50:50 Hit or a Miss
This is our second time here at New Year as it has a leisure centre which, this time, is sadly shut for 2 days from tomorrow! Also all the showers in the swimming pool changing areas are out of order! You have to shower at the poolside or walk to the shower block. Lovely small pool and sauna, hot tub and steam romm. Also a gym.We are sitting in our van on a soggy grass pitch looking at vacant hard standings. Cannot count how many times we have asked, since May, when we booked for a hard standing given that we knew what the weather was likely to be like at this time of year! It was snow, sideways rain and blowing a hoolie when we arrived and manoeuvred the caravan into the plot but the Thurston Van man still appeared to tell us we were not perfectly placed on our rather mushy pitch!! Good pub food at the restaurant and staff there are lovely. Booked for the entertainment package tonight! No site wide WiFi and they could do with a few more accessible rubbish bins as, sadly, folk drop litter all over the place
Verdant Golden Sands Woolacombe
spent a week in Golden Coast in Woolacombe in a Coombe House with my son and his family in the house next to us. we all had a fantastic week 7yr old grandsons and 14yr old granddaughter don't want to leave, Will be booking 2 weeks for next summer so much we didn't get around to do a week wasn't long enough Big shout out to lifeguards and entertainment staff who helped to make it such an enjoyable stay
You have been warned !!!
Stayed at Coldingham bay site for 2 nights at the end of June. Not the cheapest place to stay but in a beautiful part of the world with reasonable facilities.
First night went ok but second night spoiled by those staying in a caravan next to us playing loud music until 1-30am whilst shouting at each other above the noise.
We would have left the site and travelled home early if we hadn’t enjoyed wine with our evening meal. We later learned that the majority of those staying there are seasonal guests effectively living on a travellers site.
Clearly some of these had no concept of how to behave and the management team have chosen to take a very misguided financial view, whilst not making their guests paying premium rates aware of the implications of choosing to stay on such a site. When notified of our complaint we were told that there was a telephone number that we could have called during the fracas, shame they didn’t provide this number until the morning of departure, much too late. We definitely wouldn’t recommend this site for those touring.
Absolutely appalling
Absolutely appalling, I’d AVOID totally.
Customer Service is a joke as is the manager at the Woolacombe site.
Complaints procedure a waste of time.
After 3 weeks of Chasing them up constantly and them promising to call back, which never happens, AVOID unless you’re ok with untrustworthy people.
Wouldn’t recommend the company ever.
Brilliant company,Brilliant service
Brilliant company, that my family and I have stayed with for many years. Caravans,Lodges weve stayed in many.
WE had a family reunion planned for June, but my daughters partner died suddenly.
Verdant immediately offered to transfer the deposit onto another of our bookings despite us not having cancellation insurance.
I must express how grateful we are for their immediate help and great kindness shown to us at this terrible time.
Typical of the excellent experience we receive every time we book.
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