Emma from Vellrus was in touch with me from I placed the order until it was delivered. She was informative and reassuring. My bag came on time and is of great quality. Top tier customer service from E... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I’m thrilled to have come across this company. Customer service is outstanding. The products they make are unbelievable, so impressive. I have many bags and you would never be able to determine the o... Vis mer
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I am very satisfied with my purchase, great quality as well as excellent customer service. Once I placed my order Emma reached out to me with updates on my order. She let me know when it was shipped a... Vis mer
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I order a few items. Shipping was taking a little longer than expected. However, Emma stayed in communication. Emma ensure that my items were safely in transit. Upon receiving my items “ I love them”... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At VELLRUS, we believe that true style is defined by taste, not a price tag. We were founded with a simple yet bold mission: To bridge the gap between aspiration and reality. We understand the desire to own iconic designs – the timeless bags, the legendary shoes – without the restrictive retail markups.
Kontaktopplysninger
4,7
Enestående
26 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I just received my Gucci purse
I just received my Gucci purse. It was packaged beautifully and the quality was exceptional
I would highly recommend this company
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vellrus
Dear Martine, thank you for taking the time to share your experience. We are delighted that the quality of your new Gucci purse met your expectations and that you enjoyed the care we put into our packaging. Your high recommendation means the world to our team. We look forward to serving you again in the future!
Emma was amazing and my handbag looks…
Emma was amazing and my handbag looks incredible!!! The communication was a great surprise. Definitely ordering more
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vellrus
Thank you so much for the glowing review! 🥰
We are so happy you love your handbag and enjoyed our communication. It was a joy to assist you, and we're already looking forward to your next order.
I received updates throughout my…email and text.
I received updates throughout my ordering process and delivery. I knew exactly where my package was once it left the warehouse. Absolutely the best customer service! Thank you!
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vellrus
Thank you so much for the amazing review!
We are thrilled you had such a seamless experience with our customer service, and we hope to have the joy of assisting you again very soon!
The chanel purse and
The chanel purse and LV were amazing.
The lady help me with payment and shipment, Emma,is very courtesy and she resolve all my pending.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vellrus
Dear Cristiane, thank you for your incredibly kind words! 🥰 Ensuring a seamless experience for you was my top priority. Enjoy your beautiful new bags, and I hope to assist you again soon!
Excellent service and quality
This was a great experience, I was really happy with the quality of the merchandise. And Emma, was great! She kept me posted along the way as to when I would receive my order. Highly recommend 😊
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vellrus
Hi Lisa,
We are so happy you had a great experience! 🥰 Thank you for the recommendation.
We strive for the best quality and service, so hearing this means the world to us. Enjoy your beautiful pieces, and see you next order!
Great product and customer service
Emma was extremely helpful in helping me with my purchase and tracking it to delivery. Great communication and customer service! Emma rocks!
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vellrus
Hi Mr t,
Thank you so much for the fantastic review!
We are thrilled to hear you had a great experience with us. Your words mean the world to us, and they motivate our team to keep delivering the best.
We look forward to serving you again soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Lær om anmeldelsesprosessen på Trustpilot.
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