Vela Survey Anmeldelser 

520
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Vis mer

Vurdert til 5 av 5 stjerner

We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Vis mer

Vurdert til 5 av 5 stjerner

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Vis mer

Vurdert til 5 av 5 stjerner

Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining que... Vis mer

Informasjon om virksomheten

  1. Oppmålingsingeniør
  2. også i
  3. Eiendomskonsulent
  4. Takstmann

Skrevet av virksomheten

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

520 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(520)

44 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Refreshing, efficient and professional

Adam was super responsive and took the time to speak to me and the agent to assess what type of survey was most appropriate. It wasn't a "one size fits all" approach, unlike every other surveyor we reached out to for a quote, where the criteria seemed to be, the property is X years old therefore you need a RICs 3, without any other factors being taken into consideration.

The survey was booked in within a week and completed ahead of the deadline (we received the full report on the Sunday evening of the week the survey was conducted).

SMART also went above and beyond to answer all our queries, without seeking to charge for "add-ons".

It was a really refreshing experience.

2. oktober 2024
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Svar fra Vela Survey

Thanks for such a comprehensive review Lauren. I'm glad you felt that our advice was useful. Adam

Vurdert til 5 av 5 stjerner

Smart Home Surveys - very satisfied!

I chose Smart Home Surveys upon suggestion from a friend and have been so happy with the results. They respond quickly, are always polite and available, the survey was clear and easy to understand even for someone like me who understands very little about this and the price was fair! Will definitely be recommending them and using their services again.

12. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thank you for your kind review, Jessica. I'm glad you were pleased with the service. Adam

Vurdert til 5 av 5 stjerner

Very Good

A great, efficient and very professional service, with local knowledge of the market. Thank you to Adam and the team who have helped a couple of times.

31. juli 2024
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Svar fra Vela Survey

Always happy to help, thanks for the review. Adam.

Vurdert til 5 av 5 stjerner

Very good

Very good. Quick and easy to arrange the survey. The survey was thorough and useful. The staff are friendly and helpful. Would recommend.

25. oktober 2024
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Svar fra Vela Survey

Many thanks George. Adam

Vurdert til 5 av 5 stjerner

Responsive, professional, and reliable

We were extremely impressed by the service provided by the Smart Home Surveys team. They were responsive, professional, and reliable throughout.

The entire process - from requesting a quote to receiving our survey report - took only 11 days. The report was comprehensive and clear, providing us with the reassurance we needed to proceed with our purchase. Thank you!

1. august 2024
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Svar fra Vela Survey

Thanks for such a comprehensive review. Adam.

Vurdert til 5 av 5 stjerner

Happy customer

Smart Home Survey were competitively priced, I had a seamless experience, and they were happy to answer queries post survey completion.

1. juli 2024
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Svar fra Vela Survey

Thank you - I'm glad you found the service useful. Adam.

Vurdert til 5 av 5 stjerner

Professional and friendly

Thoroughly professional service. Extremely friendly interactions. Had a pleasant experience with Adam and Tony.

They highlighted all key areas of concern, but pointed out the ones which are relevant for the purchase (during the consultation). Appreciate the structured process.

3. august 2024
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Svar fra Vela Survey

I'm glad we were able to help, Adam

Vurdert til 5 av 5 stjerner

Survey for auction property

I recently worked with Adam planning a survey for an auction property. I have been impressed by his expertise, professionalism, and helpfulness. He has provided clear explanations and answered all my questions thoroughly, and he has also been extremely accommodating with scheduling. Adam’s friendly and personable approach along with his patience made this stressful process much smoother. I highly recommend Smart Home Surveys, and I will definitely be a returning customer. Thanks again, Adam!

16. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thanks for such kind words, Pasca. I'm sure you will track down your dream home in the end and we'd love to help you when you do. In the meantime, remember my first rule of property buying: "There is always another house!"

Vurdert til 5 av 5 stjerner

Quick, thorough & friendly

I received a recommendation from a friend to use Smart Home Surveys and was very happy with the experience. They visited the property very quickly and gave a thorough report with photographs of everything they found. I had a very constructive and friendly conversation with Joe afterwards clarifying a couple of points. I would thoroughly recommend this service!

4. juni 2024
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Svar fra Vela Survey

Thanks Rachel, I'm glad we were able to help. Adam

Vurdert til 5 av 5 stjerner

High level of detail and knowledge

We used Smart Home Surveys based off a recommendation from a friend. We were super impressed with their level of detail and knowledge, and as first time buyers appreciated the opportunity to verify a couple of points raised in the report as part of the overall service.

26. juni 2024
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Svar fra Vela Survey

Thanks for a great review, I'm glad we were able to help. Adam

Vurdert til 5 av 5 stjerner

Alex did our survey and was really…

Alex did our survey and was really helpful. The report was very througher and he was spent time with me on the phone goinh through everything with me

7. juni 2024
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Svar fra Vela Survey

Thank you Alice, I'm glad you found the service helpful. Adam

Vurdert til 1 av 5 stjerner

Avoid

Avoid, very unprofessional and incompetent.

13. mai 2024
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Svar fra Vela Survey

We note that you have never been a client of ours so we are very surprised to see a review from you, of any kind.

You did make requests for quotations for two different properties in October 2023 and April 2024. We note that quotations were sent for each on the same day and we heard nothing further from you on either occasion.

We work very hard to give our clients thorough and excellent quality service. We do hope that any future feedback will be based on a real experience as a client of ours

Vurdert til 5 av 5 stjerner

Friendly, responsive and efficient service

My mortgage broker recommended Smart Home Surveys to me and the experience was great from start to finish. Adam was very helpful and responsive throughout the process. The surveyor was efficient and professional and provided a thorough survey. I would recommend this company to anyone looking for a survey.

4. juni 2024
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Svar fra Vela Survey

Thank you for such a thorough review. Adam

Vurdert til 5 av 5 stjerner

Highly Recommend

Adam and his team have been exceptional in their service and speed of response. I would highly recommend them for any home buyer surveys and will look to use them in the future again.

1. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thank you for such kind words. Adam

Vurdert til 5 av 5 stjerner

professional, friendly, and trustworthy

Joe was very helpful, professional, friendly, and trustworthy. Excellent communication and service all round!

13. desember 2023
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Svar fra Vela Survey

I'm glad you found Joe's service useful - thank you for your review. Adam

Vurdert til 5 av 5 stjerner

I definitely recommend!

Very professional, responsive and thorough. I am extremely satisfied with the survey they provided. I will definitely use their service again in the future.

22. mai 2024
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Svar fra Vela Survey

Thanks for your recommendation. Adam

Vurdert til 5 av 5 stjerner

Joe did an excellent job

We just had a level 3 survey done by Joe Allen-Aldus, and our contact person was Adam Pritchard. Adam was always reachable and quick to respond. Joe did an incredibly through job with the survey- super quick turnaround, incredibly detailed pictures, etc..We had a quick call with Joe after, and he was very patient and knowledgable (even referencing the floorplan on rightmove, and pointing to specific pictures on our survey to explain concepts). The attention to detail was mind-blowing. I couldn't recommend this company more for your survey.
They don't really give cost estimates (for getting certian things fixed) in writing but will give ranges over the phone, and then you're supposed to contact contractors to get more accurate figures. They have a lot of integrity and aren't going to BS just for the sake of it.

2. mai 2024
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Svar fra Vela Survey

Thank you for a really thorough review which I'm sure prospective clients will find useful. Adam

Vurdert til 5 av 5 stjerner

Joe Allen! Excellent Customer Service

Joe Allen completed our level 3 survey. Joe was incredibly knowledgeable, provided us with all the answers we could have hoped for and more. The traffic light system on the report provided really helps to focus in on key concerns. Joe went out of his way to have an extended chat with me to ensure all questions and concerns were answered. Massive thanks to Joe for his help.

30. april 2024
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Svar fra Vela Survey

I'm glad we were able to address your concerns and help you in your home-buying journey. Adam

Vurdert til 5 av 5 stjerner

Helpful, prompt and thorough

I have done a number of Hombuyer surveys with SmartHome Surveys and they are great. Adam is so very helpful. The reports are clear and use a helpful traffic light system. Surveyor advice from Alex and Max has been very useful and they go out of their way to assist.
I would recommend.

20. mars 2024
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Svar fra Vela Survey

It's always a pleasure to welcome back returning customers, thanks for writing such a nice review. Adam

Dette er Trustpilot

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