Vela Survey Anmeldelser 

520
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Vis mer

Vurdert til 5 av 5 stjerner

We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Vis mer

Vurdert til 5 av 5 stjerner

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Vis mer

Vurdert til 5 av 5 stjerner

Great service. Friendly, easy, reliable. They don’t oversell and give honest advice. The service didn’t stop after the survey, they continued to connect me to local specialists to answer remaining que... Vis mer

Informasjon om virksomheten

  1. Oppmålingsingeniør
  2. også i
  3. Eiendomskonsulent
  4. Takstmann

Skrevet av virksomheten

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

520 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(520)

44 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Would really recommend Smart Home

Would really recommend Smart Home Surveys - we got our survey booked in really quickly. Dan was great, wrote a really comprehensive survey report and had an indepth post survey call to talk through the issues the survey highlighted. He was frank and matter of fact which I really appreciated.

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Adam at Smart Home Surveys did an…

Adam at Smart Home Surveys did an excellent job. Very thorough and helpful in talking me through the process. Highly recommend

12. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thank you for your kind review. All the best, Adam

Vurdert til 5 av 5 stjerner

Knowledgeable, efficient and able to do the job

They did an official rebase survey of my property as required by HMRC. They knew exactly what I needed were able to complete this effortlessly. They kept me in the loop of progress. Professional and courteous, they were a great find. Thank you. I would definitely recommend them to anyone needing property surveying.

12. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Many thanks for your review. we do a lot of HMRC valuations and it's good to know we get the process right!

Vurdert til 5 av 5 stjerner

This company saved us from a really bad…

This company saved us from a really bad purchase. We got the level 3 report, and it was super thorough!

1. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thank you so much. Some one put this interestingly to one of our surveyors the other day. they said: "We spend money with you in order to save ourselves from potentially spending a lot of money!"

Vurdert til 5 av 5 stjerner

Very efficient to organise

Very efficient to organise, with a completed survey back with us within 1 week.

Insightful follow up call was also easy to schedule at a time to suit me. Provided great context for what was included in the report, which really helped us understand the condition of the property.

19. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

I'm glad you found the process easy and quick and the outcome useful. thanks for your review.

Vurdert til 5 av 5 stjerner

Great service

Great service, and Adam was super helpful and kind. I strongly recommend Smart Home services.

18. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thank you so much, I'm glad I was able to help. Adam

Vurdert til 5 av 5 stjerner

Super service

The service was efficient (done shortly after I requested it), cost effective (best price I could find) and they were quick to respond to my questions.

12. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thank you for such a great review.

Vurdert til 5 av 5 stjerner

Excellent services

Our request for a survey was carried out within days of the instruction and the report followed soon afterwards. The survey was a level 2 survey with pictures and the report was very thorough and easy to understand. Over a telephone conversation, they recommended a level 2 survey because a level 3 one would be an overkill, even though there is quite a price difference for them. The pictures were optional and we found it very helpful as you don't always see what the surveyor sees during a viewing. The included phone call after the survey was extremely helpful to talk through the issues. For us, there was one particular issue they identified amongst others that is essential for our decision with the purchase and the report has come in time for us to pause the conveyancing work while it is being resolved. We don't know what the result might be yet but the survey results played a huge part in our decision making process. I would recommend their services.

9. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpful guidance from Adam

Many thanks to Adam for his very helpful and honest assessment of which Smart Home surveys would and wouldn’t be right for my needs. Adam took time over the phone to understand my enquiry and talk through relevant considerations for my property. For a first-time buyer, this independent guidance was very much appreciated.

4. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Helpful and useful advice and recommendations!

Ian and Adam from Smart Home Survery were great. Adam expediently took care of the admin side of things and Ian went in to look at the property I was considering. The report he offered was very thorough, and he took the time to have a phone chat about it after I received. The property was problematic, and I needed some clarification in order to decide if the property was right for me. Ian gave me a sense of what I would be looking at in the future if I did decide to purchase. Super important info and really helpful too.

29. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Smart Home Surveys did a very thorough…

Smart Home Surveys did a very thorough and professional job for us on a high value house that we were purchasing. They were recommended by a top independent Estate Agent and I can now see why. Their report was first class but it was the support and guidance that they offered along the way which was invaluable. Highly recommend.

4. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great report, cooperative team

The report was very detailed and easy to understand. The surveyor was very cooperative.

They even answered some of my follow-up questions two months later when my solicitor flagged some ground stability issues and they explained which ground stability checks they had done by default and what I could possibly do on top to feel extra safe.

1. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great comms from the company

Great comms from the company, was able to discuss a few topics and available to guide, much appreciated, would recommend to any others.

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Reliable, responsive and thorough

Thomas conducted our home survey 2 years ago when we purchased our home and had a great experience at the time. He walked us through his report live and was available for follow up clarifications. He also recently helped diagnose a water intrusion issue and offered advice on how to organise the repairs. Highly recommend.

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Great service, very quick turnaround, detailed and informative reporting

15. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant service, thorough reports!

We had a Level 3 Building Survey conducted by Smart Home Surveys on a property in Barnet. Adam was extremely helpful in organising the survey and clearly explaining what would and would not be included. Their online tool made it easy to keep track of the booking status and any date changes along the way.

Ian, our surveyor, was exceptionally thorough. His detailed report, along with the helpful phone call discussion that was included as part of the service, saved us from making a huge mistake by uncovering significant structural issues with the property.

We will definitely be using Smart Home Surveys again as soon as we find our next house. Do not hesitate, book them.

30. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thanks for a great review, Jonathan - I'm looking forward to working with yo again. Adam

Vurdert til 5 av 5 stjerner

A Mulcaster

I have been using Smart Home Surveys for a number of years. I find them efficient and professional. Adam is very helpful and has always managed to arrange for the inspection of my property to be carried out promptly. Their report is clear and thorough. I am very happy with the service they provide.

5. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vela Survey

Thank you Alyson, it is a pleasure working with you. Adam

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