Unable to Tax the car using the 16 digit number on the V11 form kept giving Vehicle Tax data not recognised. I tried to tax this last week ie before 31st May and may have misunderstood so tried again... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I found the experience far more complicated than in previous years, even this page, which confirms the payment has been accepted and is complete, now has a lot of unnecessary information about the car... Vis mer
Selskapet har svart
Did not understand this bit at the end asking me to create a password - whether that was part of the process or optional. Its not difficult to create a process that makes sense so I suggest you f... Vis mer
Selskapet har svart
After trying on line with details of reminder letter regarding no MOT and tax pending trying to explain my situation to A.I. I went back to the DVSA web site and completed in 5 miniutes
Selskapet har svart
Informasjon om virksomheten
Om Vehicle Information
Skrevet av virksomheten
Access to our service is charged at £7.95 per month. All users get a 24 hour trial period during which they have unlimited access to test out the service, view the information on offer for their vehicle(s), set up their alerts and more. If they feel the service is not for them, they are free to cancel at any point during their membership, by either contacting our helpful customer service team, or by simply clicking the "close account" button from within their account.
Please note, that unless an account is cancelled before the end of the 24 hour trial period, the user will be charged the £7.95 fee for the following month's access.
If you have any questions at all regarding Vehicle Information, please contact us at any time (we are available 24/7). If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Want some help?
View our FAQs Contact Us Login to your account Join Vehicle InformationWhat's included?
Set up expiry alert reminders for your:
- Insurance
- Breakdown cover
- Servicing
- Driving license
- Parking permits
You can also view:
- 1 x VDI Vehicle History Report per vehicle per month
- Includes finance, stolen & write-off checks
- Get up to a max of 5 reports per month
- Similar reports from AA & RAC are sold at around £14.99 each
- Mileage graphs
- Technical information and specs including power, speed, fuel consumption and more
- Live fuel price data
- Save money on fuel every time you need to fill up, by finding the cheapest petrol stations in your area
- Estimated current value
- Number of previous keepers
- ...and more
You can have up to 5 vehicles listed in your account at any one time, but can swap out the vehicles at any time, meaning you can set up reminder alerts for your whole household with just 1 account.
Our other tools include:
- A feature to help fight any parking fines you may incur, by generating a letter with the relevant details to send to the local authority
- An interactive map/directory of every MOT garage in the UK
- A journey cost calculator to estimate the fuel cost on a trip you may be planning
- Car classified listings
- Useful links to purchase cheap car insurance and spare parts
Users are also able to buy additional VDI Check reports for only £3.20/report, which includes details of any finance or loans owning on the vehicle, as well as if it has previously been stolen, imported or involved in an accident.
Access to the service is charged at £7.95 per month, and all users can try the service for just 50p for a 24 hour trial period. If you find the service is not for you, simply cancel before the trial ends (the close button is available from the account settings page).
Please note: Vehicle tax renewal is not provided through this service - for this you must visit the Government website or a Post Office. We offer expiry reminder alerts, vehicle history check reports, and all the other tools mentioned above.
MOT & Tax Alerts
Set up your alerts & avoid a DVLA fine
With a Vehicle Information account you can set up multiple alerts for your MOT, tax, insurance, servicing, breakdown cover, driving license or parking permits expire. Get reminded before the deadline to ensure you don't forget to renew, and help you avoid a potential fine.
Kontaktopplysninger
St Stephens House, Arthur Road, SL4 1RU, Windsor, Storbritannia
- 0800 808 5547
- support@vehicleinformation.uk
- vehicleinformation.uk
3,8
Bra
9k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to use.
26. juli 2025
Svar fra Vehicle Information
Dear Mr. K. R. Taylor,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Charise
BEWARE
ACCIDENTALLY ENTER THIS SITE WHEN TRYING TO ACCESS THE GOV.UK SITE . SUBSEQUENTLY DISCOVER A MONTHLY FEE BEING EXTRACTED FROM ONE'S CREDIT CARD.
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vehicle Information
Hi Robert Boraston,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
I THOUGHT I WAS ON THE GOVERMENT…
I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!
15. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vehicle Information
Dear Alex,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Be very careful with this company
Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site.
I now find that they are taking £7.95 a month out of my account.
This is definitely scam country.
14. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vehicle Information
Hi Sir/Madam,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Svar fra Vehicle Information
Dear K. E. Booth,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
If I could give them ZERO stars..!
If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!
17. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vehicle Information
Hi Mike,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Svar fra Vehicle Information
Hi Michael Barnett,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Ladrones
Te cobran después de haber usado lo que pagaste para una sola vez, 25€ te cobran los ladrones por la supuesta suscripción. Es una estafa, además te dan super pocos datos que puedes encontrar perfectamente por internet
17. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vehicle Information
Estimado David Lozano Riquelme:
Lamentamos que su experiencia con nosotros haya sido difícil. Intentamos que los costes del servicio sean lo más claros posible. Con gusto le ayudaremos a comprender mejor este asunto; lamentablemente, no hemos podido encontrar una cuenta compatible.
No dude en contactarnos si tiene alguna otra duda; simplemente confirme la dirección de correo electrónico registrada de la cuenta en cuestión. Puede encontrarnos en el siguiente enlace: https://ww1.vehicleinformation.uk/about-us.
Atentamente,
Ana
Renewal before reminder
I didn't set out to pay it today but to my surprise I found that I could. I am puzzled by the 50p payment.
9. juni 2025
Svar fra Vehicle Information
Dear Peter Ridley,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service.
We have also contacted you via email to assist you further regarding your concerns. Also, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Svar fra Vehicle Information
Dear Mr. Colin Gourdji,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Easy to do it
8. juni 2025
Svar fra Vehicle Information
Dear Freda Brown,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Quick & easy to use online payment
31. mai 2025
Svar fra Vehicle Information
Hi Sushila Patel,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Easy ti access although it was a little…
Easy ti access although it was a little bit tortuous towards towards completion.
28. mai 2025
Svar fra Vehicle Information
Hi Sir/Madam,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
WARNING! This is not DVLA
WARNING! THIS IS NOT DVLA. This site appears in google when you type in 'Tax my Car'. You type in your registration number and your car details appear. The site says your car needs taxing and asks you for card details and a payment. It takes payment but DOES NOT tax your car. It is a subscription service to provide you with otherwise freely available information. Don't be fooled. What they are doing is not illegal but it is very deceptive.
25. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vehicle Information
Hi Debbie,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Svar fra Vehicle Information
Hi Ann,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
You have NOT paid your car tax people. BEWARE
This is almost like a scam site. It comes up when you Google pay car tax online. Then you put your vehicle info in and they ask for payment. You then pay it and only later do you realise you've not paid your car tax you've actually subscribed to a service that records information about your car and that's it. Cancel immediately. I reported this to the bank and they will raise a dispute for me if the company continues to take money from the account. When people say in reviews that it was easy to pay their car tax they actually haven't but don't yet realised. The responses from the company to the reviewer don't even have the common courtesy to tell them they haven't. They clearly know exactly what they're doing but obviously don't care.
25. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vehicle Information
Dear Mrs. H. Scott,
I hope you are well and I am sorry to hear that your experience with us has been difficult, we do try to make the pricing and service details as clear as possible. My colleague, Mae has already spoken with you over the phone when you contacted us earlier.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Svar fra Vehicle Information
Dear Doris Marfo,
I hope you are well and thank you for taking time out to leave a review. It’s good to know that our website helped you with your vehicle tax payment!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
A scam company that makes out that it…
A scam company that makes out that it can tax your car. It does this by coming up in a google search bar when you search for taxing your car online, It takes all your details, asks you to confirm 50 pence on your debit card and then proceeds to lock you in for stealth 7.95 payments per month!
When you try to cancel they still take the money from your account. AVOID!
14. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vehicle Information
Hi Sarah,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
not in age of tecnolage found it easy
14. mai 2025
Svar fra Vehicle Information
Dear Mrs. Gardner,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Svar fra Vehicle Information
Dear Shekh,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our ser-vice!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.