The VB team are some of the most knowledeable, empathetic and caring people I've ever came across. Nothing seems to be any trouble to them when helping out customers like me who have experienced life... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Vanilla blush have literally given me me my life back after an undiagnosed diverticulitis i had an infection & had a perforated bowl in 2 places & sepsis & sepsis shock & a stoma (14 hour op) then fo... Vis mer
Lovely friendly staff very helpful. Just disappointed that my order is taking 12 weeks to come never had this happen before.
This company is friendly, informative, and take time to listen to your individual needs so they can best offer the product you need. I highly recommend them.
Informasjon om virksomheten
- Leverandør av medisinsk utstyr
- Leverandør av hjelpemidler for funksjonshemmede
- Gastrointestinal kirurg
- Forhandler av medisinsk utstyr
- Apotek
Skrevet av virksomheten
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Kontaktopplysninger
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, Storbritannia
- 01417630991
- info@vblush.com
- vblush.com
Free Fitting Service.
4,8
Enestående
759 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wonderful company
Absolutely wonderful company to work with. Nothing is too much for them even stupid questions from a newbie ostomy. Their products are fantastic and do exactly what they're supposed to. I don't often post reviews but I can't praise this company enough
12. juni 2026
Svar fra Vanilla Blush Medical Ltd
What a lovely review, thank you, Aine. We are delighted you are happy and have taken the time to share. Team VB
Really considerate customer service
Really considerate customer service, and great ostomy underwear.
12. juni 2026
Svar fra Vanilla Blush Medical Ltd
Thanks so much, Angus. Team VB
Great Product
Prompt delivery . Excellent product for people with stomas. Soft material which washes well. Wouldn’t use any other product. Great to do business with this company .
15. mai 2026
Svar fra Vanilla Blush Medical Ltd
Thank you, Mrs Sowerby. Means a lot to us. Team VB
I love vanilla blush medical have…
I love vanilla blush medical have always been very supportive on any product you need great service 5 stars
9. juni 2026
Svar fra Vanilla Blush Medical Ltd
Such kind comments, thank you, Barbara.
Team VB
Always very helpful and friendly with…
Always very helpful and friendly with fast delivery
9. juni 2026
Svar fra Vanilla Blush Medical Ltd
Very kind of you to say, Elizabeth. Team VB
Always friendly and professional.
8. juni 2026
Svar fra Vanilla Blush Medical Ltd
So kind, thank you. Team VB
I have recently purchased ladies briefs…
I have recently purchased ladies briefs from VB the first time I have been to the shop the staff were very helpful as I waited for Nicola to help me.I have bought underwear from Nicola many years ago but only got back in touch recently I am still wearing the underwear it's still in great condition. I will be back a lot sooner this time and would highly recommend the personal care they offer I am well pleased 😊
8. juni 2026
Svar fra Vanilla Blush Medical Ltd
Wow, thanks for taking the time to give us this review, Mary. We very much appreciate it. Wear with pride. Team VB
Customer service was top notch.
Customer service was top notch.
Helped with my dad's order.
Polite
Kept me up to date with my order
5. juni 2026
Svar fra Vanilla Blush Medical Ltd
Delighted to read this, Celine. Hope your dad is getting on well. Team VB
I didn't receive it my address isn't…
I didn't receive it my address isn't 99my ladys rd I moved 2yrs ago
8. mai 2026
Svar fra Vanilla Blush Medical Ltd
Hi Maggie. Sorry to see you have given us a 1 star review. I am also sorry to hear you’re not received the item as well as your address not being updated. I’ve take the liberty to look into this for you. I can see on the 10th of May at 21.15, we cc’d you into an email and asked for you to confirm you received the email. I note we didn’t have any response. Even if you’d moved CHNI would have your updated information as they are supplying your stoma items. I will email you both now to find out what the hold up was and to ask for your updated address as it doesn’t appear to have been received. As it is the weekend, I don’t suspect we will get a response from CHNI until Monday. Team VB.
Very professional and knowledgeable
Very professional and knowledgeable, proved to be a great help
5. juni 2026
Always get the personal touch from this…
Always get the personal touch from this company and their products are if high quality
9. mars 2026
Recently purchased a ladies hernia…
Recently purchased a ladies hernia support pantie girdle from Vanilla Blush. Would definitely recommend this item. Comfortable, supportive and good quality. Staff at Vanilla Blush are always fantastic and happy to discuss suitable products for your needs!
8. mai 2026
Svar fra Vanilla Blush Medical Ltd
Good morning, Respond.
We have received a Trust Pilot (TP) one star review from Susan (cc'd) as she has not received the order. This is really dissappointing for us, as we had sent the request across to you on the 06/04/2026.
We wanted to reach out to see if you had an update for Susan, we have this item is in stock, we have sent the request to you which was responded to by yourselves, saying it was placed on the 14th of May 2026.
I have cc'd Susan in on the email and will also share this on TP. Hopefully some update from you will inform Susan and hopefully we see the review updated.
Thanks in advance.
Nic
Good service as always.
Easy ordering, helpful customer service and good quality products.
3. juni 2026
Svar fra Vanilla Blush Medical Ltd
Thank you, Emma. Very kind. Team VB
Fantastic items and service
This is my second order with Vanilla Blush and I'm super pleased with the ostomy support belt, boxers and hernia support boxers. They fit perfectly and much better than my previous ostomy support products as well providing enhanced confidence. Definitely advise placing a first order to confirm the correct size before ordering more items.
27. mai 2026
Item was as described
Item was as described. Service was impeccable. Continuous communcation as the package travelled across the pond to the US. Thank you so much, VB
2. juni 2026
Brilliant product
Brilliant product, gives so much more support than the traditional belts.
Feeling very normal again 👍🏻
30. mai 2026
Excellent service as always
13. april 2026
Prompt service
Prompt service. Nicola very knowledgeable & supportive. Great communication throughout our transaction.
1. mai 2026
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