Vapekit Anmeldelser 

147
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Easy site to use, clear and giving all required information. Great choice, great price, great service, and great delivery. All in all excellent, I strongly recommend.

Vurdert til 5 av 5 stjerner

Fantastic company with great products at a good Price. Customer service is excellent. They sent me the wrong flavour juice but one quick phone call rectified the matter. I highly recommend 👌

Vurdert til 5 av 5 stjerner

Received the items extremely quickly. It was the next day. I’ve never had that with other companies. I will use them always and recommend friends.

Vurdert til 5 av 5 stjerner

Have been using this company for years & they were really kind recently in replacing a product so I wanted to shout from the rooftops in praising them & giving them justice for the service they provid... Vis mer

Informasjon om virksomheten

  1. Vapebutikk

Skrevet av virksomheten

***************************************************************************** PLEASE NOTE, WE ARE NOT VAPEKITUK.CO.UK ***************************************************************************** They are a totally different company, nothing whatsoever to do with us. Please check your confirmation email to see who you purchased from. If you purchased from them please Google 'trustpilot vapekituk'. They have a separate Trustpilot page where you can leave a review. Please, please, please don't leave a review here as we have to waste hours trying to get them removed and it is exhausting dealing with Trustpilot's automated copy-paste responses. Thank you :-)


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

147 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(147)

41 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

VAPEKIT - Above & Beyond I have used Vapekit for the past few…

I have used Vapekit for the past few years for all my vaping liquids & accessories because their prices have remained competitive throughout, but more importantly they only supply genuine branded products which gives me the ‘comfort factor’ I rely on knowing what I use is the real deal compared to other suppliers I have used in the past….if you get my point!!
The order process couldn’t be simpler quickly followed by order confirmation, despatch, and in most instances next day delivery
Customer service took on a whole new meaning just recently when Royal Mail ‘lost’ my delivery and I contacted Vapekit …. They answered their order enquiry helpline almost immediately followed by a confirmation email in less than an hour informing me not to worry as they would rectify the issue accordingly. This was then followed up with a phone call from one of the owners of the company to assure me a refund or replacement goods would be issued the next …….. now you show me a company that gives that level of customer service, that promptly in this day & age …… they were superb and to say I was impressed would be an understatement…you rarely see it these days……5 stars
Incidentally the delivery turned up the following day…… one of my neighbours had taken it from our front door for safekeeping while we were away

17. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

I ordered Snoow Tobacco Elfliq but…

I ordered Snoow Tobacco Elfliq but received Elfbull Ice
I have tried the elfbull but do not like it. £10 wasted.

7. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapekit

Svar fra Vapekit

Hi George,

I'm very sorry to hear you received the wrong liquids in your order. I will check now to see if we have an open support ticket for you. If not I will create one and make sure the replacements are sent our by Royal Mail Tracked 24 today. Sincere apologies for the inconvenience caused.

Best regards
Marc
Customer Support
Vapekit.co.uk

Vurdert til 5 av 5 stjerner

Excellent service

I have used Vapekit.co.uk for my vape fluids and coils over a number of years. They have always provided a first class service, quickly dispatching orders, often the same day. Problems are swiftly dealt with, I recently had a pack of five vape coils, two did not work. I informed vapekit of the problem and they immediately sent a replacement pack.

30. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered methol liquid strength 3 an d…

I ordered methol liquid strength 3 an d they send me strength 6 to strong I cant cape it otherwise no other problems

4. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapekit

Svar fra Vapekit

Hi Gerasimos

Further to our call the other day I'm just following up here to confirm a replacement order was created for you and the correct liquids will hopefully have already arrived. If not, they should be with you very soon.
Apologies again for the mix-up and thank you for your patience and understanding.

Thanks
Guy
Vapekit.co.uk

Vurdert til 3 av 5 stjerner

Not something that happen's often

Order was placed last Thursday, arrived Friday so was very happy, but upon opening parcel was informed that 1 flavour on my order was out of stock & would be delivered asap. One week on & it still hasn't arrived.
I appreciate things like this & out of stocks happen, but it would have been better to have received a text/call/email offering an alternative if I didn't want to wait... I would have taken the option of a replacement & tried a new brand or flavour.
It's the first time it's happened, I hope it's going to remain a rare occurrence

30. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I understand the need to check for age…

I understand the need to check for age but this is usually done on the door step in my experience. Also it is important to give the customer the option to proceed to not. It is not helpful to ask for age confirmation after they have paid. The delay caused me to have to buy some oil locally until my order came and this was costly.

27. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stupid website won’t verify you age so…

Stupid website won’t verify you age so you can’t pay

26. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Vapekit

Svar fra Vapekit

Hi

Thanks for taking the time to leave us a review and I'm very sorry you had difficulty verifying your age. I'm slightly confused by your comments though as our age verification system runs in the background after you place an order and wouldn't stop you paying.

As Trustpilot don't supply us with your contact details, I'm afraid I've been unable to locate a pending order using just the name name you gave. We would however be very happy to help resolve any issues for you can can normally solve age verification queries quickly using our back-up system. Please send us a message on support@vapekit.co.uk and we'll be happy to help.

Best regards
Marc
Customer Support
Vapekit.co.uk

Vurdert til 5 av 5 stjerner

Excellent service

I've been Vapekit customer for more than 6 years. I couldn't be happier with the experience. Only once had wrong strength liquid delivered and the problem was solved efficiently and effectively.

3. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Super fast and reliable

The Vapekit website is easy to navigate and my order was delievered fast! Only took 2 days to get to me. Will definitely be ordering again from Vapekit!

28. mars 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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