Quick !! Same case other suppliers , ridiculous delivery times . You said 2 days , was actually 3 , but great service . Holding stock and quick shipping gets you sales … keep at it !!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What a great company, bought an expensive bag from them and when there was a delivery problem they went over and above. Would highly recommend and thank them and their staff for their brilliant custom... Vis mer
Selskapet har svart
We had a very small delivery window and the case arrived on time. Having used the Samsung case was very hard wearing and looked just as good when we returned after 11 weeks traveling on local transpor... Vis mer
Selskapet har svart
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Kontaktopplysninger
4,7
Enestående
479 anmeldelser
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfect tiny wheeled suitcase
Perfect tiny wheeled suitcase for cabin baggage . Light but robust.
I like the colour and design. It has useful interior zip pockets for keeping smaller items separate.
I bought it to avoid having to carry a rucksack
31. oktober 2025
Svar fra Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
unprofessional and disappointed with no refund
They emailed me using an incredibly unprofessional template, asking me to cancel my order due to an outage — even though the product appeared to be in stock. I wasn’t able to cancel through their website, as the system is so outdated and didn’t even have a cancel button. After a lot of effort, I finally managed to get the order canceled, but when I tried to contact them by email, phone, and even live chat, no one ever responded. They still haven’t refunded my money, and I’m extremely disappointed. I’m filing a formal complaint against them.
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Valise Luggage
Dear Ggg
We have requested more information from you to identify the order through TrustP but never heard back. We looked back in the last 30 days and have replied to all customers inquiry and there isn't anything missed.
Please email us with your details and order number at info@valiseluggage.co.uk
Kind regards
Fast delivery very good quality.
29. oktober 2025
Svar fra Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Excellent service and quality products.
27. oktober 2025
Svar fra Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very happy a lovely addition to our…
Very happy a lovely addition to our samsonite collection 🤗
13. oktober 2025
Frustratingly the case that I ordered…
Frustratingly the case that I ordered was found to be defective before despatch but an alternative better replacement was offered and despatched in time for my trip.
14. oktober 2025
Svar fra Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Please choose another courier rather than DPD
Please choose another courier. DPD driver claimed I wasn't at home when I was, he didn't even enter the driveway. I had to call DPD customer service several times to get the bag re-delivered but they only did so to a collection point nearby, not to my home.
13. oktober 2025
Delivered with speed.
15. oktober 2025
Svar fra Valise Luggage
Thank you for leaving such great feedback!
Svar fra Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Svar fra Valise Luggage
Thank you for leaving such great feedback!
Fast delivery
Fast delivery, great product.
Huge box used for packaging- wasteful and unnecessary.
2. oktober 2025
Quick delivery, Happy customer.
Easy website to use and order.
Good choice of product, although I was looking for something specific.
Delivery arrived quicker than expected.
26. september 2025
Svar fra Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very fast free delivery
Very fast free delivery. Competitive prices. Recieved mine next day.
19. september 2025
Svar fra Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
This was the 3rd suitcase I've brought…
This was the 3rd suitcase I've brought from this company, very fast delivery, great range of colours. ( other companies had " non sold" drab colours) price was cheaper than that big online store that begins with an "A"
8. september 2025
Svar fra Valise Luggage
Dear Daniel
Thank you so much for buying again from us! We love when customers are happy and we see repeat orders.
Kind regards
Valise Luggage
Great Service!
Great service, fast delivery. I even made an error ordering the wrong size and Valise helped me get promptly sorted at the last minute! Love my suitcase also :)
23. september 2025
Svar fra Valise Luggage
Amazing glad we sorted it. Thank you for leaving such great feedback!
Don't pay for next day delivery on a Friday.
A good website and easy to use, however, I Paid next day delivery £4.95 on a Friday only to realised later that delivery is not available on Saturday or Sunday. This was not clear before choosing to pay for this option. TBF it appears via tracking that the company dispatched the item immediately but DPD did not deliver until 12noon Monday. Effectively 4 days later.
Clearer information should be given at checkout. Nice item delivered in the end
19. september 2025
Svar fra Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.