V1CE Anmeldelser 

1 098
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Awesome guidance, I even learned a few cpu hacks how to take a screen shot, well impressed with how she figured out my screen needed minimizing so I could scroll down. 10/10 Thank you kind lady in my... Vis mer

Vurdert til 5 av 5 stjerner

Great product! Amazing service! From initial query to the design service, to delivery, to set up, the experience was 10 out of 10. The designer even adjusted my logo file for me so I could use it to s... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've had my V1CE card for a few years now and use it regularly. I needed to make some changes and I was unaware of a software update that meant I couldn't. However, after chatting to the brilliant Ne... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

So after cancelling my subscription, which I do not use, twice, I finally thought I'd solved the issue and could move on happily. Well, today I've just been charged again. I am beyond angry at this. I... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

Turn more conversations into clients in the next 30 days. Don't let your next event turn out like your last. Meet them, capture them, close them. Nothing drops.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(1 098)

45 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Awesome guidance

Awesome guidance, I even learned a few cpu hacks how to take a screen shot, well impressed with how she figured out my screen needed minimizing so I could scroll down. 10/10 Thank you kind lady in my computer :)

16. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Second year after cancelling I'm still being billed

So after cancelling my subscription, which I do not use, twice, I finally thought I'd solved the issue and could move on happily. Well, today I've just been charged again. I am beyond angry at this. I HAVE CANCELLED. I do not want anything from V1CE. Why are you still charging me??

9. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Kevin, we understand how frustrating an unexpected charge is. When you contacted us on live chat, we told you we would investigate and come back to you, and we have emailed you the results today.

Our records show your subscription was cancelled on 14 September 2025, and no payment has been taken from your account since. We also checked all payments received on the day you mention to find where the charge came from, and found one on a different active account that appears to be linked to your organisation. We're waiting on your reply to our email about how you'd like to proceed.

If you reply to that email or contact us at support@v1ce.co, we'll deal with it directly.

Kind regards,

Nelli
V1CE

Vurdert til 5 av 5 stjerner

Great product

Great product! Amazing service! From initial query to the design service, to delivery, to set up, the experience was 10 out of 10. The designer even adjusted my logo file for me so I could use it to set up my digital profile. Thank you Jong!

5. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Thank you Sean! We will be sure to share this with Jong and the design team.

Vurdert til 5 av 5 stjerner

Superb customer service

I've had my V1CE card for a few years now and use it regularly. I needed to make some changes and I was unaware of a software update that meant I couldn't. However, after chatting to the brilliant Nelli, I realised the issue had an easy workaround. Before she ended the call she asked if I'd had a look at the other tools. She took some time to show me the other features that I hadn't used before. The customer service was excellent and I was really grateful to Nelli for her help.

17. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra V1CE

Thank you Archie! We love to hear this. Will be sure to share will Nelli and the Team.

Vurdert til 5 av 5 stjerner

Nelli has been more than helpful with…

Nelli has been more than helpful with setting everything up! I'm glad I get her every time in the chat whenever I have issues/questions

28. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Thank you! We love to hear this. Will be sure to share will Nelli and the Team.

Vurdert til 5 av 5 stjerner

Initial Experience with V1CE & Nelli

Victor, the AI chat service, greets you right away and walks you through your card options. It's honestly a solid AI platform — and the moment something falls outside its scope, it seamlessly hands you off to a live CS rep.
That's how Nelli became my primary contact. She helped me from the initial order all the way through pulling my card from pre-production so I could make one final update (my OCD needed it) before sending it back into the queue to be completed. — Overall, the card turned out well. While I plan to make a few adjustments to optimize the image contrast, I'm pleased with the final result.
While I waited for my physical card, Nelli also helped me submit a few special requests through their "Roadmap" platform. Roadmap is constantly evolving based on customer input to improve V1CE's user interface — which is free for anyone who taps or scans your card to view and save your contact info. You're also not limited to one design; you can create additional templates as your needs change. And if you're ever without your physical card, you can share a mirror image saved to your digital wallet the same way.
V1CE also offers a paid upgrade with CRM and other add-ons that expand your networking capabilities and add security in case your card is ever lost or stolen. Beyond being high quality (a huge perk if you're tired of standard paper business cards), it adds a nice tech factor and a bit of swag to the whole experience. The 30-day trial of the upgraded platform is easy to opt out of if you'd rather not pay. I just wish the countdown began upon receiving the physical card, not upon profile completion.
I've only tried two other companies in this space, and V1CE has by far had the quickest communication and easiest process for updating your card's format to fit your needs.
I'm still in the early stages — I just received my card via UPS (which has been a reliable carrier in my experience) — but it's already an awesome product, and I love how customizable it is to fit exactly what I need. Once I've had more time to use it day-to-day, I'll happily come back and update my review.

20. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Brilliant! Thank you Alexander! We love to hear this. Will be sure to share will Nelli and the Team.

Vurdert til 5 av 5 stjerner

0 complaints

Everything from ordering the card to designing it for was very simple and I was very impressed with the product when it arrived. I’ve ran into a bit of trouble late in the day and Nelli, a human customer support agent was still available to assist with linking the card to my profile. If this was a publicy traded company I would be buying shares in it.

22. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Thank you Enes, we love to hear this! Will be sure to share will Nelli and the Team.

Vurdert til 1 av 5 stjerner

Bad delivery company and bad result

I still didn't get the product. This company works with UPS, which is the worst delivery company I experienced ever (with very bad reviews all over the world). They promised me 4 times they'd deliver the package "tomorrow before the end of the day" (which is already a too big timepath). Until now a very bad experience.

Update after response: I don't care about 3,4,5, 7 days delivery. This company promised me 4 (!) times the package would be delivered tomorrow before the end of the day. I care about promises not being kept. And V1CE hires this company, the contract is between V1CE and UPS.
That said. I got the card. And I am very disappointed. I asked for a matte gold version and there is a flaw in the result that wasn't in the design. I can't recommend V1CE, sorry.

18. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Chris, we’re sorry your experience wasn’t as smooth as we’d hoped.
Your order was shipped on Friday evening via our fastest service to Canada (3 business days), with an earliest delivery estimate of Wednesday — which we confirmed when you reached out on Monday. UPS’s automated “tomorrow” messages began early, which understandably caused some confusion. However, the package arrived on Thursday and, when you weren't available, was redirected to your local collection point for pick-up;.

As for the card, our 24K Gold-Plated metal card is polished by design — no matte version exists, and your order was produced exactly to your approved design. We’ve shared all the details and are happy to help further via support@v1ce.co. Thank you for your order and for sharing your thoughts — we’ll use your feedback to keep improving.

Vurdert til 5 av 5 stjerner

Excellent customer service Miss Nelly was phenomenal in every step of the way in this complicated order.

Ms Nelli responded to a very complicated shipping of the smartphone business card that I had ordered. The order had to be shipped to a different country and then to a different address since I was traveling overseas and moving from one city to another. But Ms. Nelly repeatedly came through with her patience and perseverance, until the order was shipped to the right place.
Thank you, Ms. Nelli

12. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Sergey, thanks for the positive feedback! We love to hear this and will share it with Nelli and our team.

Vurdert til 5 av 5 stjerner

Extremely smooth ordering process

Extremely smooth ordering process. Their designer (Jong Orocio) did an absolutely fabulous treatment on our logo, and the entire process was something I will recommend to others.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Andrew, thanks for the positive feedback! We love to hear this and will share it with Jong and the team.

Vurdert til 5 av 5 stjerner

Nelli offered great customer service on…

Nelli offered great customer service on an order that I needed expedited to arrive on time. Highly recommend. Will update once I receive it and let you know how the product actually works

29. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Chad, thanks for the positive feedback! We love to hear this and will share it with our team.

Vurdert til 5 av 5 stjerner

The V1CE Tip stands with striketip are great

The V1CE Tip stands with striketip are great. We got them custom branded for our salon and the built-in tip and review features are really great. We got our whole team setup in 5 minutes. Thanks!

11. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Dan, thanks for the positive feedback! We love to hear this and will share it with our team.

Vurdert til 5 av 5 stjerner

Chemo fog affected unintended order cancelled without fuss

Whilst undergoing chemotherapy for my cancer and unaware of a spell of 'chemo brain fog' I placed an order for a v1ce product I already owned! Once my head cleared I contacted v1ce Customer Service to request cancellation of my order... My request was handled with a kind and very effective response from Nelli... order cancelled and refund is on its way... Phew!

1. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Pete, thank you for the positive feedback! We're happy we were able to help and will definitely share this with Nelli and the team.

Vurdert til 5 av 5 stjerner

NFC Business Card

We have been using the NFC business card product for the last 3 years. The service is excellent and the quality of the product is very good 👍.
All the best.

Anil Menon
CKR Consulting Engineers

29. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Anil. Thank you for your positive feedback! Will definitely share this with our team.

Vurdert til 5 av 5 stjerner

Great customer service and a brilliant…

Great customer service and a brilliant product that people have enquired about. The wood stands out and as Growers looks the part at our events.

22. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Matthew. Thank you for your positive feedback! Will definitely share this with our team.

Vurdert til 5 av 5 stjerner

Nelli was a terrific help

Nelli was a terrific help! I am older and don't have kids to show me how all this stuff works, and Nelli was very patient and helpful!

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Thank you for your positive feedback! Will definitely share this with our team.

Vurdert til 5 av 5 stjerner

This was my first time creating this…

This was my first time creating this kind of card. I couldn't believe how easy it was! Ronald Villanueva was great to work with. He responded very quickly to my communications. Thank you!

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til V1CE

Svar fra V1CE

Hi Alysia. Thank you for your positive feedback! Will definitely share this with our team.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv