uVPN Anmeldelser 28

TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Blatant scam, VPN didn't work and you can't easily uninstall it from your desktop. Basically malware

Vurdert til 1 av 5 stjerner

I signed up to the monthly subscription, but only used the desktop app once. I missed my cancellation window by 1 day and got charged $11.99 for the next month. When I reached out to custome... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service. The access speed is very fast. Top notch customer support. However, I did not need further use. The subscription was canceled without any problems. The money was returned. I recomme... Vis mer

Vurdert til 5 av 5 stjerner

I do appreciate these guys. I was planning on purchasing their product but at the moment my funds were kind of small so I couldn’t afford it but the payment had went through. I called him and explaine... Vis mer

Informasjon om virksomheten

  1. VPN-tjeneste
  2. Internettleverandør

Om uVPN

Skrevet av virksomheten

Get online privacy and free access with the most anonymous VPN.

 

Browse:
  • Get access to geo-blocked websites
  • Protect yourself from malwares
  • Be anonymous while browsing
Stream:
  • Use special undetected VPN servers
  • Unblock geo-restricted movies
  • Watch Netflix, Disney+, HBO
Travel:
  • Make any app think that you're home
  • Get stable internet connection
  • Protect your device while abroad
Connect up to 10 devices with only one subscription. Use uVPN on your iPhone, PC, Android, Mac and browser - all at the same time. Feel safe with our no-log policy: no browsing and searching logs, we simply do not log.

Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

28 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Blatant scam

Blatant scam, VPN didn't work and you can't easily uninstall it from your desktop. Basically malware

15. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid - unfair cancellation policy

I signed up to the monthly subscription, but only used the desktop app once. I missed my cancellation window by 1 day and got charged $11.99 for the next month.

When I reached out to customer service explaining the issue and requesting a refund, they refused the refund quoting their Ts&Cs - you are only able to get a refund within 7 days of the first payment for the monthly subscription.

I'm only $12 out of pocket, but were I on an annual subscription the loss would have been much higher.

This is super dodgy, you shouldn't hold customers hostage because they're not interested in your service.

My advice is - avoid this VPN

23. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til uVPN

Svar fra uVPN

Hello! We're sorry you're not satisfied with the service.

Upon choosing a subscription not only do you receive a free trial period before any payments, but get the opportunity to refund your purchase if you're not satisfied with the service or if it was simply a mistake. For a monthly subscription, a request for a refund can be done within 7 days after payment, and for a yearly subscription - within 30 days.

A ToS agreement establishes a basic contract between the individual user and the service provider. By acquiring a subscription you must agree with ToS, there is no other way to use our service. ToS implementation is not something to gain superiority over the user, but to set basic rules for both the service provider and the client and to avoid any misunderstandings.

Vurdert til 3 av 5 stjerner

So I was user for some time

Long story short: got refund for most of money that was took accidentally, yet a lot troubles was caused and auto-subscription-pay is a pain.

(So I was user for some time, later there were no need for vpn so i "unsubscribted". And at the start of next month they took 17 Euro from my card in 10 min with 14 payments... it wasnt blocked since each pay was like 1.2 Euro.
Typed to "support". Still no refund, 24 hours later. And now I see, they took another payment. They change my subscriotion on their own...

P.S.: Avarage time for response 3 hours, even when they suck my money from card with 14 payments in 10 min. Or when you make 1 day subscription, etc.)

2. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

An honest oppinion.

Oliver! This all was possible because of Oliver. Mate, you made it possible for a dummy like me to learn how to use this thing. uVPN is cool software but without Oliver, it clearly needs some improvements for easier usage. I recommend it regardless. Much obliged.

21. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Not far from perfection for your mom, dad or modern millennial customer experience

The service works great and I love how all the different countries and features are displayed and broken down visually. Very accessible and intuitive.

Customer service was initially responsive and reasonably timely considering cost paid.
Some of their color scheme choices and terminology could use improvement for user end clarification, but their surprisingly excellent customer service more than makes up for that.

Plenty of paid plan durations as well. However, a pause subscription option rather than having to cancel and reactivate your shorter subscription plans would make this the best VPN app/extention I've ever used. If the prices stay competitive I won't be going anywhere else.

3. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. The access speed is very fast. Top notch customer support. However, I did not need further use. The subscription was canceled without any problems. The money was returned. I recommend it to everyone both on an ongoing basis and for testing.

15. november 2021
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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