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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

DON’T BUY THIS RUBBISH PRODUCT If I could give this product zero stars I would completely useless waste of money. I honestly think I purchased a bottle of “tea looking” water which I have been using... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This is the first time I’ve used the turbo tanning mousse & I wish I’d found it sooner! Lovely bronze colour after 3 hours. I have psoriasis on my elbows and knees and also dry hands just before t... Vis mer

Vurdert til 5 av 5 stjerner

Exceptional customer service - so helpful in sorting out a faulty pump on a tanning mousse. The product I originally ordered was no longer in stock but I still got a replacement product which was as c... Vis mer

Vurdert til 5 av 5 stjerner

Utan is a fab company! The tanning waters, mylk and turbo tan are the BEST on the market! Please don’t ever discontinue any of them 😳🤣 Always super fast updates and delivery. There’s always discount... Vis mer

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Opplysningene stammer fra ulike eksterne kilder

With multiple beauty awards and world’s firsts to our name, we specialise in tan with a focus on health and wellbeing. Loved for our high-performance formulations with superior ingredients, such as our signature organic DHA. We are committed to bringing you the most innovative tanning products in the world.


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4,0

Bra

TrustScore 4 av 5

90 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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4,0

Alle anmeldelser

(90)

9 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very patchy and smells bad

The Instagram video got me! The beautiful glowing lassy (that now seems to have gone down the facial alteration road sadly) convinced me! A spray that could actually make me look healthy and glowy might maybe make my darker patches blend in? I might look healthy instead of blotchy? No. First time I tried it I think it seemed OK on face, was very patchy on neck so I had to facial scrub my neck several days in a row to get the weird patchy orange off. A few weeks later tried it again, slightly less patchy on neck but got spots on face and neck.
Then I thought well try it on legs then, how bad can it be? But it seems impossible to get it even. I have really orangey tan chunks and other bits don't look sprayed at all. Also that night I couldn't figure out what the weird feet smell was after I had clean bedding, I was clean...ah, it's this stuff. Has to go in the bin.

3. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til utan

Svar fra utan

Hi Shajey,

We’re really sorry to hear this and appreciate you reaching out. We’ve contacted via a request information so we can discuss your experience further. Or please reach out to us at hello@utan.co.uk

We’re confident that with a quick chat about how you’re applying or layering the product, we can help you get a great result.

We currently only sell facial mists—these are designed to be transparent with no guide colour, so we don’t recommend using them on other areas of the body.

Thanks,
utan

Vurdert til 1 av 5 stjerner

Stopped working after a few uses.

Stopped working after a few uses.

This product seems great in the beginning, however, stopped working on my skin after only a few uses. It is disappointing that the FB page purposely deletes any negative reviews, meaning that there is not an accurate representation of the product. In the future I will not be repurchasing this item.

21. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra utan

Hi Cait,

We’re really sorry to hear this and appreciate you bringing it to our attention.

It’s very rare for a formula to stop working after a few uses, we’d love to understand more — could you please clarify whether the issue is with the tan result or the pump mechanism?

If you’re happy to do a short video, we can look into this properly and find the best solution for you.

Regarding your comment on ads — we don’t delete negative feedback. However, our ads run as multiple variations (called mirror ad sets), and visibility can change based on budget, reach, or stock availability. We aim to respond to all comments, unless they contain profanity or derogatory remarks, which are filtered in line with our brand policy to protect individuals (and influencers who may feature in the content).

Please email your order and or product info to hello@utan.co.uk — we’d be more than happy to offer a swap or replace.

Update: We’d still love to help, but we haven’t received any order details or been able to find you via request information. Please do get in touch as we’re confident we can sort this for you.

Thanks,
utan


Update: Hi Cait, we would like to speak to you about this but have not heard any order details or an email to our customer service to investigate and resolve. Thank you, utan

Vurdert til 5 av 5 stjerner

Love this! Golden tan in winter

First time trying utan and I bought the face mist. I had a wee problem with delivery but contacted customer service and it was sorted quickly.
I would totally recommend being able to have a glowing tan in winter. Makes you feel great!

23. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Products and First Class…

Amazing Products and First Class Customer Service!
I've used Utan in the past several times bought in store. The sprays goes on well and both the lavender and calendula smell amazing. Always gives good coverage and results and not sticky. Don't be afraid to try the 50% Darker even with light Caucasian skin as you can build to your desired effect.
I ordered direct from site on this recent purchase and one of the bottles had a slight fault and was leaking. The lovely Adia from Customer Service responded to my email in 10 mins and by a few exchanges later she had confirmed sending a replacement and offering a higher discount code on my next purchase. Just simply wonder Customer Care.
It's companies like this that really shine and give a warm (and beautifully tanned) glow to its customers.
Thank You Adia 😊 and Utan xx

1. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lovely customer service

Lovely customer service
Great communication
I have skin issues caused by medication and the staff at Utan took time and patience to listen to my concerns and offered helpful advice on products ingredients etc. Definitely 5 star service highly recommend the company and their products. Thank you

1. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Utan Total Glow - A Game-Changer!

As a redhead with very pale skin and an allergy to DHA, I have tried every fake tan known to mankind - and I even react to some supposed DHA-free tanners! This is an absolute game-changer. I was googling (for the millionth time) DHA-free tanners and this popped up. As I'm in NZ and it ships from the UK it certainly isn't cheap, but when you have lily-white legs anything is worth a shot! I started using it last week, it took about 3 applications before I noticed a difference, however, now my lily-white legs have an acceptable level of tan - and it doesn't look fake. I have had absolutely no reaction to the product at all - which is just fantastic. I will obviously continue to use this and recommend it to anyone who has reactions to DHA. It's the best.

1. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wow wow wow

First of all can I just say wow what amazing customer service nothing was to much and very generous and helpful thank you.
Secondly wow wow wow I love the products every one of them will be sticking to tan from now on and 100% recommending them no other product comes close and I’ve used them all I’m sure .
So thank you utan

2. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not a great first impression

Not a great first impression. (Turbo mousse) The tan itself dries out on your skin seconds after application, and the reason this is a negative is because if need to blend out any patches or fix some areas it’s extremely difficult to do so. Secondly, the mitt that was provided started to disintegrate onto my skin during my first use of it. I ended up having to brush over my skin to get lumps of black material off me which added another 10 minutes onto the application process. The tan itself was really patchy on me, I never have this issue with self tanners. I also purchased the face mist as a package with the mousse… first application of this absolutely drenched my face and the spray didn’t spray straight, I had it pointed towards my face and it managed to drench my arm in tanning mist which meant I had to go back and retan that entire arm to ensure it wouldn’t end up patchy… I wouldn’t trust the reviews on their website. I usually use St Tropez with no issues. The whole process took me over an hour to make sure I wouldn’t end up with a patchy tan. Just wanted to try something new but completely regret spending £50+ on these products!

15. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til utan

Svar fra utan

Hi Grace, we’re very sorry to hear of this negative experience, it is very rare we receive feedback like this. We’d like to collect the mitt as we have never heard of the mitt degrading before, it is designed to last many washes and to be velvety soft. May you please contact us at hello@utan.co.uk so we can arrange to find and collect your order? The Turbo Mousse is designed to dry rapidly for no transfer and no oil for the deepest colour. We recommend many pumps per limb and not using it sparingly for best results. When the guide colour is developed, it is very forgiving and doesn’t need to be perfect to avoid patches. The mist is designed to be a fine mist, sprayed an arms width away or onto a dense brush. We would advise to patch test and start the mist before first application directly. All mists can take a few sprays to properly start, on first use, as the liquid fills the pump. We hope to speak this through with you when customer service opens at 8am tomorrow. Thanks, utan

Vurdert til 5 av 5 stjerner

Fantastic Customer Service…

I ordered a bottle of Total Glow DHA Free Mylk through Amazon (NOT from Utan directly)…big mistake. When it arrived it was the colour of builders tea. I reached out to Utan themselves to ask for their advice. My skin is so sensitive to tanning products, I didn’t want to risk it being out of date or a cheap fake. I received an email from their customer service team, asking for photos so they could make an informed decision. I did this and the reply was that it looked as though it had possibly been stored incorrectly, in or near heat, instead of correctly being in a cool dry place. I thanked them for their advice and I was totally surprised by a return email saying that as a gesture of goodwill they would send me a replacement, even though I had not purchased directly from themselves. A massive thank you to Adia at Utan Customer Service for being ao kind, what a great company! It restores faith that there are still some good people out there.

25. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Believe the hype

This stuff is AMAZING! I was a skeptic I must admit. And I will say that as an inexperienced tanner I am still perfecting but this stuff is a revelation….no faff no showering off, super quick and utterly….I’m kinda gobsmacked to be honest. Was not expecting this to live up to the hype but it does. But buy some, you’ll see!

1. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Unbeatable product and customer service

I’ve been buying tan and the tanning water face spray from utan for about 4 years. I’ll continue to do so until something blows them out of the water because in my eyes, the product is unbeatable. I can’t stand the usual smell of tan, but the cherry and bermagot scents both make having tan on so much nicer. The colour as well is very natural and never goes green. The tanning water - I will never ever go without. It leaves the most flawless natural glow, never patchy and so easy to use. It’s also definitely helped my skin when I’ve had breakouts. I recently had to contact customer service as I realised a bottle of tanning water I had been sent was faulty (bearing in mind as well the order was from a few months ago as I always have a tanning water on standby). Adia from the team responded SO quickly and immediately sent a replacement, including the tracking details so I can look out for it. Stellar customer service and absolutely why I will go back to utan again and again, so thanks so much to Adia!

22. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

At last, a self tan that I'm not allergic to!

I've been looking for a self tan product that doesn't contain DHA for years. I'm allergic to it, even the organic/natural version. I had pretty much given up but have been using Utan DHA free Total Glow on legs and arms for the last week and am delighted, so far so good, no rash or itching!! The smell of the product is mild/innocuous and the results are great, a nice glow. Not sure how deep the tan will develop as it seems to be intended for enhancing a tan from some sun exposure, which I have to avoid due to previous malignant melanoma, but very happy with the colour anyway. Easy to apply, just spray on and it dries very quickly, no faff (I can't be doing with mitts etc, just spray direct and rub in with hands). Very happy with the product and the very prompt and helpful service from Utan when I emailed with various queries.

1. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I received my purchase within a couple…

I received my purchase within a couple of days, packaged well and also a lovely free gift with the bundle I purchased.

There was a slight problem with the pump of my mousse and I left my details for somebody to get in touch. I spoke with Amelia who was so helpful and it really is refreshing to receive top customer service!

Thanks again,
Pia

28. april 2023
Anmeldelse skrevet uten oppfordring

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