Renee’ was very helpful on the phone. I was afraid to push place order and she walked me through it and gave me the confidence to place the order. I really appreciate her help.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... Vis mer
Selskapet har svart
Easy and efficient process to order. Humans answered the phone when I called customer service with questions about products. Got my answer quickly and was able to order in under 10 minutes. Clear w... Vis mer
US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
Kontaktopplysninger
2004 W Lincoln Rd, 60051, Lakemoor, USA
- 800-977-2626
- service@uspostmailbox.com
- uspostcompany.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Difficult to Navigate
When I tried to order a product I found the website to VERY DIFFICULT to navigate. It made me answers questions when I just wanted to shop around.
Then when I went to order there were a lot of things to fill out. Not a smooth experience. I almost decided to purchase with someone else. But I choose to stick with it and ordered. I am pleased with the product.
truck ran over my Mailbox
After the landscaping truck ran over my mailbox this morning, I was able to find all the pieces to repair it!
Not I stalled yet but good experience so far
Good experience through ordering and receiving the box and post I ordered. Everything has been better than expected so far. Items are not yet installed.
Good service
Right parts at a fair price.
Ordering and Customer Service...Great!
The ordering process was easy and the questions I had were answered in a timely manner. I only gave 4 stars because I have not received my order for installation yet. But ordering and customer service is great.
Very easy to complete on line purchase…
Very easy to complete on line purchase of touch up paint
great customer service
We ordered an expensive column insert…
We ordered an expensive column insert mailbox and an address plaque. The mailbox face is very elegant, but the insert is cheap plastic that may not hold up. The address plaque arrived with two of the digits loose. Customer support recommended we glue these in place ourselves - they were definitely not willing to take ownership of the problem and make this right for us
We liked the communication flow
We liked the communication. Any questions we might have we received replies with the answer and explanations.
I recentlyOutstanding Service from Renee and Lance at US Post Company! ⭐⭐⭐⭐⭐⭐⭐ had the pleasure of working…
I recently had the pleasure of working with Renee and Lance from US Post Company, and I must say, their service deserves seven stars! The entire process took about three weeks, and it was incredibly smooth from start to finish.
Initially, I was quite skeptical, but thanks to their assistance, my doubts were quickly alleviated. Lance was particularly helpful, guiding us through the process and ensuring we got exactly what we needed. There was some back and forth to clarify our requirements, but they delivered precisely what we ordered, leaving me thoroughly satisfied with their service.
One aspect that stood out to me was how easy it was to navigate through their IVR system. It's a small detail, but it made a big difference in the overall experience. Additionally, their prices were the best I found, which was another huge plus.
Thank you, Renee and Lance, for your exceptional service and for making the entire process a breeze. I highly recommend US Post Company to anyone in need of their services.
the process for deliver and…
the process for deliver and communication was great and easy. The only issue we encounter is that the keys were labeled with the wrong numbers.
I ordered a replacement part for my…
I ordered a replacement part for my mailbox that cost $28.00, that maybe are worth $10.00. The replacement part did not work. Also charged $20.00 for postage. $5.00 would of covered the piece that was sent. Called the company to return the part that did not work and was told I would need to cover the cost of sending back and also a restocking fee. That is so wrong. For a mailbox costing $400.00 you would think there would be a lifetime warranty. So dissatisfied.
The ease of ordering the new boxes for…
The ease of ordering the new boxes for our apartments was amazing! They even arrived earlier than expected. They supplied us with delivery instructions, and the first shipment we were unable to sign for (due to no fault of theirs). When I called Customer Support, they were amazing in assisting me with when to expect the new ones. When the new ones arrived, I was thrilled with how beautiful they are, but I couldn't find the keys. So I called back and they gladly told me where to find them. It's so refreshing to get support so friendly and quickly from a company these days!
Pedestal Replacement Order
I had a couple of questions regarding the pedestal that I needed to replace and Lance was outstanding in providing me the support I needed! He knew his stuff and answered all my questions & concerns to my full satisfaction! Then I ordered what I needed easily and quickly. I'm highly satisfied with the whole process and the customer support I received!
Great product and prompt delivery
All of your advertising information was accurate and clear. You shipped on time and without any damages. Installation templates were clear and accurate.
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