Braun-Clocks - US Anmeldelser 

Shipping took awhile, but received - thank you.

Beautiful design, simple-to-use analog functionality, and perfect remedy for sleep disrupting LED clocks. If you're looking for distraction-free and no light alternative to your phone or LED clock, then go with a Braun travel alarm clock. Plug in a pair of rechargeable batteries and you'll be set for peaceful sleep and reliable wake up.

The BC21 is the perfect minimalist alarm clock, with a very well designed user experience and quality construction. We’ve had it for a few days now, and there is nothing I would change. Delivery from the UK to the US took a few days longer than expected, but that was thanks to Royal Mail keeping the package at Heathrow for a week before putting it on an airplane.

The clock I ordered is great, and customer service responded quickly when there was a problem with shipping (not the fault of Braun). I would use Braun again.

Braun Technical Support did a very diligent job at helping me troubleshoot the analog clock I had purchased. There was a mechanical issue that couldn't be fixed on my end, so Braun issued me a full refund. Although I'm unable to use the alarm (which was the purpose of my purchase), I appreciate the great customer service.

Delivery time was too long ... ordered on Dec. 8, 2021 ... delivered Jan. 3, 2022.

Excellent shopping experience, the site is a pleasure to use and the order arrived promptly. I would definitely order again.

Would have given 5 stars but it took a long time from order to package arriving.

Item came in record time and was just what my son wanted for Christmas. Beautiful color too!

Ordered on 12/6/21. Writing this on 12/20/21. Have not received item and have no idea when I will. So, you should advise your digital marketing team to make sure the customer has actually RECEIVED the product before asking the customer to RATE the product, don't you think?

I have always trusted the Braun clocks. They keep perfect time and are designed so well, simple and clean lines. We have about 5 of them all over the house. Thank you

DO NOT ORDER FROM BRAUN-CLOCKS IF YOU ARE OUTSIDE THE UK!!!

This website uses Royal Mail for worldwide shipping with a slow delivery time of 10-15 days but charges £20.00 for it.
My package ended up in The Netherlands, although the shipping address is in Singapore!! No solutions provided by the service team except a request for more patience until Royal Mail and the other postal service sort out their mess.

It has been now more than 3 weeks since I ordered the clock and the tracking status has not been updated in two weeks. The package is not in Singapore and the tracking number can’t be found in the local post authority’s (SingPost) tracking system. In addition, there is no such local sorting station or office as NLAMSA in Singapore! I am demanding a full refund through my credit card company as Braun-Clocks is obviously not willing to investigate and pick up the phone to contact Royal Mail.

Customer service is absolutely rubbish and refuses to follow up with Royal Mail or support tracking down the package (this can only be done by the sender).
As you can see from their reply: they leak private information (tracking number) online, hide behind excuses and shift away responsibility from themselves. This company picked Royal Mail for their shipping but refuses to take responsibility for their choice.

It is a very nice clock. My only complaint is the clock’s light is too bright at night and illuminates my bedroom.

Good looking, but smaller than I expected and priced too high

Great clock, excellent support.

My watch arrived very quickly and it is perfect.