Urbanbeck Anmeldelser 

25
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Bei Urban Blake handelt es sich um einen reinen Reseller von AliExpress. Dementsprechend ist die Qualität sehr schlecht. Ich kann nicht empfehlen bei dem Store zu bestellen.

Vurdert til 5 av 5 stjerner

Just discovered Urbanbeck and I’m seriously impressed. Their vibe is clean, elevated, and effortlessly cool. I picked up the Monk T-shirt and it’s easily one of my new favorites — great fit, soft fabr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Recently purchased a Mode Belle Blue/Pink handbag for my wife and am really pleased with the product and purchase process and delivery timeline. The bag is beautiful and well constructed, not bulky or... Vis mer

Vurdert til 1 av 5 stjerner

Trying to return an item as you only have 30 days to return however despite 4 email & 2 messages via Facebook still no answer and time will soon be running out! Luckily I paid via PayPal! If anyone... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

25 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(25)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

AliExpress Reseller

Bei Urban Blake handelt es sich um einen reinen Reseller von AliExpress. Dementsprechend ist die Qualität sehr schlecht. Ich kann nicht empfehlen bei dem Store zu bestellen.

8. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I absolutely love my new sunglasses

I absolutely love my new sunglasses. I am a large man and find most sunglasses do not fit me. These fit well and have superb polarization lenses even in glaring Florida sunshine. Well done Urban Beck!

10. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Urbanbeck is under New management and I…

Urbanbeck is under New management and are heavily invested in rebuilding not only the products and the quality but the service to the customers.
I will continue to be a customer as the new management focus on CUSTOMER experience is one that will ensure that the client is always first.

15. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

Adam, you have a fan in us! We hope to make you a long term customer as we launch the new catalog. Appreciate you very much.

Vurdert til 5 av 5 stjerner

fast response

I needed to return an item. I got a response in answer to my request the same day. Amazing.

4. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Urbanbeck

Ron, we can't thank you enough for taking the time to leave a 5-star review! Please come back soon.

Vurdert til 1 av 5 stjerner

Don’t tout service levels that are not real!!!!

I have emailed support @urbanbeck 3 times about an order. Hey new owner, don’t talk about improvement unless it’s real. My company is in the C/S business. You need to hire us to Di it right.

28. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Urbanbeck

Hello! Order arrived per tracking confirmation a day earlier than posted shipping estimates. The customer did a chargeback before the item arrived. We have been in communication throughout and appreciate the feedback regarding the posted shipping times, which are being enhanced daily. Hope to see the customer back and get a chance to earn those other 4 stars!

Vurdert til 1 av 5 stjerner

Do not buys from this company

Do not buys from this company. Chinese cheap product. No customer service applying for refund through PayPal.
Sunglasses on the site must have used AI as they look nothing like the sunglasses I received.!!

Avoid🤬

27. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Vurdert til 5 av 5 stjerner

Effortlessly Cool and Great Quality – New Favorite Find!

Just discovered Urbanbeck and I’m seriously impressed. Their vibe is clean, elevated, and effortlessly cool. I picked up the Monk T-shirt and it’s easily one of my new favorites — great fit, soft fabric, and you can tell the quality is top-tier. The whole collection has that quiet luxury feel without the insane price tag. If you’re into minimal, well-crafted pieces that still stand out, definitely check them out. Will be back for more.

2. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Urbanbeck

THANK YOU so much for taking the time to give us a positive review! Please do come back to UB soon!

Vurdert til 1 av 5 stjerner

DO NOT BUY from this company

DO NOT BUY from this company. They are based in China. They take your money in moments, but nearly 3 weeks later I am struggling to get an answer as to why no good yet received, I'm struggling to get a response.
Please avoid this company at all costs.

Update: Since writing my review. They still haven't responded. I've now contacted my bank with a view to getting my money back. This company are scam artists. AVOID AT ALL COSTS

21. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Vurdert til 1 av 5 stjerner

American Express Charge Back

American Express gave me my
Money back because this company sucks. Their customer service says we will respond in 24 hours and they don’t. They don’t answer the phone so I just went thru AMEX and issued a charge back and donated the poorly fitting and cheaply made merchandise never to shop there again and suggest you don’t either.

21. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. We don't have phone support, but our customer service team replies to our support@urbanbeck.com box as quickly as possible.

Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Vurdert til 1 av 5 stjerner

Do Not Buy from this Company

I placed an order for a jacket on 1/19/25 and as of 1/31 have not received it and Company refuses to give me accurate delivery information or a refund.

19. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Vurdert til 1 av 5 stjerner

Poor service

Trying to return an item as you only have 30 days to return however despite 4 email & 2 messages via Facebook still no answer and time will soon be running out!
Luckily I paid via PayPal!
If anyone from Urban Beck is monitoring feedback its order number 20246!

15. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Vurdert til 5 av 5 stjerner

Good purchase , very happy

I just got the shoes that I ordered today and I love them!

24. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Urbanbeck

Thank you so much! This means so much to us as we work to make "Discover the Difference" come to life.

Vurdert til 4 av 5 stjerner

Great product!

I bought a few of their monk t shirts for myself and for my colleagues at work and they loved the t shirt too.

20. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Urbanbeck

FANTASTIC! Pics or it didn't happen. support@urbanbeck.com and maybe we can dress the next casual Friday.

Vurdert til 1 av 5 stjerner

Awful

Awful. They sent the wrong size shoes (by 3 sizes). I gave them to my sister, only for her to discover there were 2 left shoes. Company refused a refund as the 30 day return period had passed.

16. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

This is not how we operate now. Two left feet sounds really bad and even though this is long ago, if you see this, please send a note to support@urbanbeck.com and let's make things right!

Vurdert til 1 av 5 stjerner

Scam

Scam. Avoid. No order number provided. No hours for customer service. Phone number does not work. Just don’t even bother.

7. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

New owner here and trying to make things right from the past. No live phone support but our team monitors the email box daily. No scams here, just trying to make fans!

Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy

Vurdert til 2 av 5 stjerner

Should have read the reviews

In my error I didn't check with this site before making a purchase. The item took a long time to arrive and when it did, it was about 3 sizes too small. In addition it was not possible to check the size sent as the label had been cut out. I contacted customer services (not expecting much) and they were in fact, really helpful. I had a choice of returning to them for a full refund, or, keep the item and recieve a 40% refund. After confirming that this would be a cash refund to the payment method used for purchase, I opted to keep the item. My Daughter is now a happy owner of my t-shirt

18. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

Glad customer service was a bright spot but sorry about this experience. Let's get you matching your daughter with the right size. It's been a long time but I am diving in here. Send a note to urbanbeck.com if you see this.

Vurdert til 1 av 5 stjerner

Nicht kaufen!!

Ware unvollständig geliefert. (Shorts fehlten) Dann wird einem mitgeteilt, dass dies so korrekt ist. Dumm nur, dass ein Freund von mir 2 komplette Sets erhalten hat. Nachdem ich das UB mitgeteilt habe, lenkten sie ein und wollten nachliefern. Seitdem werde ich über Wochen hingehalten wenn ich nachfrage. Proaktiv höre ich gar nichts mehr.

17. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Urbanbeck

Svar fra Urbanbeck

Hello. New owner of Urban Beck here and I just claimed our profile so we can get to work on building customer experience. I can't speak for the past, but I can tell you that we are here to make you a fan. Send an email to support@urbanbeck.com and let's make things right. I am confident that we can make you happy.

Vurdert til 1 av 5 stjerner

More scam confirmation

I order a T-shirt that looked so cool that I was willing to pay $37 for it. But the order number they gave me does not match up with anything.

5. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Urbanbeck

Our order number comes immediately after checkout. Please send your email address to support@urbanbeck.com if you see this.

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