Recently purchased some crystal highball glasses from this company and was so impressed with there service I wanted to leave them a review, something I don’t normally do , The glasses arrived prompt... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Exquisite glassware and fast delivery (bought on the .EU site with no additional charges). The 1910 coupes are really stunning but the gold rim finish was rather poor, with bits worn off and a purple... Vis mer
The glasses are beautiful and all I hoped for. Sadly a gin ballon arrived with a shattered stem eventhough they were very well packed and padded. I emailed Urban who got back to me almost immeadiatl... Vis mer
Selskapet har svart
I submitted an order with Urban Bar on the 12th, 5 days later - I'm still waiting for dispatch. I've not received anything other than an email from DPD saying they're awaiting dispatch.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Premhttps://s3-eu-west-1.amazonaws.com/tpd/logos/5a2ff8cab894c9021446e92c/0x0.png?cache-bust=1582199619160ium glassware and barware designed by Urban Bar. B2B Branding and Bespoke Design services available to the UK and Europe.
Kontaktopplysninger
The Glasshouse, Highfields Business Park, SG8 5JT, Kneesworth, Storbritannia
- 01763244473
- admin@urbanbar.com
- urbanbar.com
4,7
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good service and good price
28. november 2024
Great product and service
21. november 2024
Great rocking whisky tumblers
We ordered two rocking whisky tumblers. They were competitively priced and arrived promptly. The glasses were very well wrapped and appeared exactly as advertised. They are intended as a gift so have not yet been used, but they appear robust and look like.they will be fit for purpose. Happy customer.
25. november 2024
First class service
Great quality, reasonably priced and a speedy delivery. Well done Utbanbar
25. november 2024
Great!!
Really fast delivery and great product. Low delivery cost too which is always a bonus
25. november 2024
Svar fra Urban Bar
Hi Markus, thank you for your email, apologies for the delay in getting this order to you. It did leave our warehouse on time but I can see there have been some delays with DPD and getting this parcel to you. It looks like it has all been received now. Apologies again. Thanks
Great service
Great service! My order arrived really quickly. I really liked the use of 100% recycled packaging. The glasses look amazing, and I will be ordering more from the range.
18. november 2024
Not dishwasher safe as stated
I bought a Mexican elbow which worked great… I did however buy this specifically because it states dishwasher safer on the website….. 1 wash in our dishwasher all the shine has been removed and if I touch it I get covered in black stuff… THIS IS NOT A DISHWASHER SAFE PRODUCT ….
Very disappointed
13. november 2024
Svar fra Urban Bar
Hi, Thank you for your feedback, I can only apologies that this was incorrectly marked as dishwasher safe on our site. We have recently updated our .com, .us and .eu websites and unfortunately some items did reset their basic dishwasher information. We thought this has been corrected but this particular product was missed. I have fully refunded your order and your delivery, plus a discount code off any future orders will be sent to your email to compensate you for the inconvenience caused. The website has also been updated. Once again apologies for the inconvenience this has caused.
Many thanks, Sam
Gone Down Hill !!!!!!!
So i was going wait until end of day but urban bar has sent me a review request, so here is what i think
So my last order i had a chipped glass on the inner side of the rim, i have now emailed 4 times and nothing, now I’ve been shopping with urban bar for many years but this is definitely that last they used to be so good your aftercare is just as important as your sells ive looked at other emails and im not the only person saying this, and please don’t send me an email and insult my intelligence by saying that my emails went in your jump box, blah blah blah
11. november 2024
Svar fra Urban Bar
Hi Pete, I am very sorry to hear about your recent experience and your damaged product. I have checked our mail boxes and I cannot find any correspondence from you, can you confirm the email address these were sent to so I can investigate this further? I have also spoken to my colleagues that are working today and no one can find any record of communication from your email address. Please forward the emails you have sent to admin@urbanbar.com and address them for the attention of Sam and I will ensure this is looked into for you. We would never intentionally ignore any emails from our customers. We pride ourselves in our customer service and can only apologies this has occurred.
Sam
Operations Director
A good experience - I’ll be back!
Good quality product, nicely packaged and promptly delivered.
4. november 2024
Exceptional product quality
Ordered a range of different glasses, all of which we’re more than happy with. Service outstanding too. Will definitely order from Urban Bar again
5. november 2024
Great selection of quality products at…
Great selection of quality products at excellent prices. Fantastic communication and fast delivery.
1. november 2024
Brilliant
My gift came well packaged in good time, presentation box is good. Very pleased with the product.
28. oktober 2024
The items in the order nice as…
The items in the order nice as expected. The order came on time. Totally recommnend.
28. oktober 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.