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UPGUYS is a Canadian physician-led digital health platform focused on men’s hormone optimization, Testosterone Replacement Therapy (TRT), longevity, and performance-driven healthcare. Operating Canada’s leading TRT program, UPGUYS combines telemedicine, licensed Canadian clinicians, and integrated pharmacy fulfillment to make advanced men’s healthcare simple, accessible, and discreet across the country. Our mission is to help men improve energy, strength, focus, confidence, sexual health, body composition, and overall long-term wellness through evidence-based medical care and ongoing hormone optimization. Patients can complete an online assessment, consult with licensed Canadian healthcare practitioners, receive lab testing when clinically appropriate, and have prescribed medications delivered directly to their door. Founded in 2020, UPGUYS has served more than 170,000 patients across Canada and has become one of the country’s most recognized men’s health and hormone therapy platforms. In addition to TRT and hormone-related care, UPGUYS also supports men through treatments for erectile dysfunction, hair loss, and related health concerns.
224-3989 Henning Drive, V5C 6P8, Burnaby, Canada
they were very helpful when i called with a question
Svar fra UPGUYS
Hi Eric, 😊👋
Thank you for your kind words! We're so glad to hear our team was able to help answer your question and provide a positive experience over the phone. 📞💪 We always strive to be responsive, friendly, and helpful whenever our customers reach out!
We truly appreciate your support and look forward to helping you again anytime you need us. 🚚✨
UPGUYS Care Team 💪
Very quick! Great communication and the treatment is working. I would like to see them work directly with insurance. But that is very minor. Overall I do and recommend all men to at least try. It costs nothing and has been making life better for me.
Svar fra UPGUYS
Hi Chris, thank you so much for the awesome review! 😊💪 We're thrilled to hear the process was quick, communication was strong, and most importantly, that the treatment has been making a positive difference in your life. That means a lot to our team! 🙌
We also appreciate your feedback regarding insurance support — it’s definitely something we continue to explore as we work to improve the experience for our patients. Thanks again for your recommendation and for encouraging others to take that first step! 🚀
UPGUYS Care Team 💪
Easy. Fast. Organized. Real doctor checking bloodwork to make educated adjustments. Super experience. Something my GP didn’t want to address but my testosterone levels were crazy low. Feeling so much better!
Svar fra UPGUYS
Hi Sean, thank you for the fantastic review! 😊💪 We're so glad to hear you had an easy, fast, and organized experience with us. It’s great to know our medical team was able to carefully review your bloodwork and help make informed adjustments that are improving how you feel! 🙌
Hearing that you’re feeling so much better truly means a lot to us. Thank you for trusting us with your care and for sharing your experience! 🚀
UPGUYS Care Team 💪
Easy and quick everything. Fast responsive service and never had a problem with any request. Everything fulfilled.
Svar fra UPGUYS
Hi Omid, thank you for the great review! 😊💪 We're so happy to hear that everything has been easy, quick, and responsive for you. Providing fast, reliable service and making sure every request is handled smoothly is exactly what we aim for! 🙌
We truly appreciate your trust and support, and we’re glad we’ve been able to deliver a consistently positive experience for you. Thanks again for sharing your feedback! 🚀
UPGUYS Care Team 💪
I started using the cream took a few weeks but I noticed that my energy improved and I'm sleeping deeper about to go to my second stage and my second blood test but so far so good
Svar fra UPGUYS
Hi Terry, thank you for sharing your experience! 😊💪 We’re so glad to hear you’ve been noticing improved energy levels and deeper sleep since starting treatment. It’s great that you stayed patient through those first few weeks and are already seeing positive results! 🙌
Wishing you continued success as you move into your next stage and complete your second blood test. We’re excited to continue supporting you on your journey! 🚀
UPGUYS Care Team 💪
Svar fra UPGUYS
Hi Qaiys, thank you so much for the kind words! 😊💪 We’re thrilled to hear you had a great experience with our customer service team. Providing the best possible support and care for our patients is always our top priority! 🙌
We truly appreciate your support and look forward to continuing to help whenever you need us. 🚀
UPGUYS Care Team 💪
Svar fra UPGUYS
Hi Stephen, thank you so much for the amazing review! 😊💪 We’re thrilled to hear you found the service excellent in every way. That’s exactly the experience we strive to provide for all of our patients! 🙌
We truly appreciate your support and look forward to continuing to be here for you whenever you need us. 🚀
UPGUYS Care Team 💪
The company is great. I've been using the cream for about 5 weeks. The results started to show for me after 3 weeks. They came on slowly so it's hard to be specific. More energy, morning wood and way better sleeps are the big 3 foot me. I'm looking forward to see how much better I'll be feeling.
Svar fra UPGUYS
Hi David, 😊💪
Thank you so much for sharing your experience! We’re thrilled to hear you’ve been noticing positive changes over the past few weeks, especially with your energy, sleep quality, and overall wellness. 🙌✨ It’s great that you gave your body the time it needed, as gradual improvements are often the most sustainable and meaningful.
We truly appreciate your support and are excited for you as you continue your journey toward feeling even better! Thanks again for trusting us and for taking the time to leave such thoughtful feedback. 🚀😊
UPGUYS Care Team 💪
Easy to apply for prescription, helpful.
Affordable most of, everyone can already do their own research if trt is for them. Feel good.
Svar fra UPGUYS
Hi Bernardo, 😊💪
Thank you for your great feedback! We’re so glad to hear you found the process easy, helpful, and affordable. 🙌✨ Making access to care simple and straightforward is something we work hard on every day.
We also appreciate your perspective on doing personal research and making informed decisions about wellness. It’s wonderful to hear you’re feeling good and having a positive experience so far! 🚀😊
UPGUYS Care Team 💪
Svar fra UPGUYS
Hi Cameron, thank you for the great review! 😊💪 We’re so happy to hear you’ve had a positive experience with our service, shipping, and medical team. Providing fast, reliable care with knowledgeable doctors is exactly what we strive for! 🙌
We truly appreciate your support and thank you for taking the time to share your experience. 🚀
UPGUYS Care Team 💪
The whole process is easy and worth it. I had some issues with the gel. Switched to the injectable and smooth transition. The teams at up guys are very quick to respond for the most part and I’m am so happy I made this decision for my overall health and well being. I feel more energy and less fatigued.
Svar fra UPGUYS
Hi Andrew,
Thank you so much for sharing your experience! 😊 We’re thrilled to hear the transition to the injectable option went smoothly and that our team was able to support you along the way 💉🙌
It’s amazing to know you’re already feeling more energized and less fatigued — that’s exactly the kind of positive impact we strive for when supporting our patients’ overall health and well-being 💪✨ Your feedback means a lot to us, and we’re so happy you made the decision to prioritize your wellness journey with us.
We truly appreciate your trust and support! 😊
UPGUYS Care Team 💪
Upguys makes testosterone replacement therapy extremely easy and affordable. I was struggling with my symptoms of low T for years and years and got rejected by many doctors and nurse practitioners in my city, but after starting with these guys, I now have an excellent feeling. I do recommend anyone looking into TRT and testosterone therapy and other men's health-related issues with Upguys.
Svar fra UPGUYS
Hi Kyle, 😊💪
Thank you so much for sharing your experience with UPGUYS! We’re incredibly grateful to hear that TRT has made such a positive difference in your life after struggling with symptoms for so many years. Helping men finally feel heard, supported, and properly cared for is exactly why we do what we do. ⭐
We understand how frustrating it can be when concerns go unaddressed, so it means a lot to know that our team was able to provide an easy, affordable, and supportive path forward for you. Hearing that you’re now feeling excellent is the best feedback we could receive! 🙌🔥
Thank you again for your trust, recommendation, and support. We’re honoured to be part of your health journey and look forward to continuing to support you moving forward! 🚀
UPGUYS Care Team 💪
These guys are amazing. Great communication and knowledge. Also, fast shipping.
Most importantly their TRT products works great and works fast. 1 months on the treatment and I’m an improved man!
Thanks guys!
Svar fra UPGUYS
Hi Matthew, 😊💪
Thank you so much for the amazing review! We’re thrilled to hear that you’ve had such a positive experience with our team, from the communication and knowledge to the fast shipping and support along the way. ⭐📦
It’s especially great to hear that you’re already noticing positive improvements just one month into treatment, that kind of feedback truly means a lot to us! Helping our patients feel healthier, stronger, and more confident is exactly what we strive for every day. 🔥💪
Thank you again for your trust and recommendation. We’re excited to continue supporting you on your journey! 🚀
UPGUYS Care Team 💪
I have high testosterone. But just for fun I take their free eligibility test
They passed me as a low testo fellow
And suggest me a check up
I have high high erection no decrease or any other things
So what should you guys do whatever don't be fooled by their eligibility test
I don't know about their service or any thing but you had to know first before trt or any thing
Svar fra UPGUYS
Hi Hg,
Thank you for taking the time to share your feedback. We appreciate your perspective and understand your concerns regarding the eligibility questionnaire.
Our online assessment is only an initial screening tool and is not used to diagnose low testosterone or approve treatment on its own. To move forward, patients must complete proper bloodwork, and we provide a free lab requisition for this process. Once lab results are available, a licensed healthcare practitioner reviews the bloodwork alongside the patient’s symptoms, medical history, and overall health before providing a clinical assessment and determining whether treatment is appropriate.
We agree that no one should begin TRT based solely on an online quiz, and our process is based on informed decisions through proper medical evaluation and professional guidance.
Thank you again for your feedback and for allowing us the opportunity to clarify our process.
UPGUYS Care Team
Everything from bloodwork to consultation explaining everything and delivery of product was excellent. Very happy with my experience and will continue work with them.
Svar fra UPGUYS
Hi Bruce, 😊💪
Thank you so much for the wonderful review! We’re thrilled to hear that everything from your bloodwork and consultation to the explanation of treatment and delivery process exceeded your expectations. Providing clear communication, professional guidance, and a smooth experience from start to finish is exactly what we strive for. ⭐📦
We’re especially happy to hear that you feel confident continuing your journey with us. Your trust and support truly mean a lot to our entire team! 🙌
Thank you again for choosing UPGUYS — we look forward to continuing to support you moving forward! 🚀
UPGUYS Care Team 💪
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