I bought the beautiful green piano jacket that has been constructed well and fits perfectly. I love the roomier feel as I will mostly wear it in the cooler months over a jumper. Excellent customer... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Way too expensive for what you get, arrived in a plastic bag and bubble wrap envelope described as white and in fact cream. Asked to return, their suggestion was 1 gift to somebody, 2 put it on a se... Vis mer
Selskapet har svart
I have purchased items from Unlogical Poem twice now. I am absolutely thoroughly impressed by the quality of their clothing as well as their jewelry. Everything is incredibly detail oriented. The ma... Vis mer
Selskapet har svart
Overall, I was impressed by the design of the clothing. Very unique and eclectic, also a bit pricey, but I couldn’t resist a couple of pieces. Sizing was accurate although there is a limited selection... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Klesbutikk
- også i
- Dameklesbutikk
Skrevet av virksomheten
Unlogical Poem is an independent fashion designer brand designed by Timmy tian, (also chief editor and co-founder of the conceptual fashion lifestyle magazine- Little thing Magazine), a graduate from Sichuan Art Institute fashion design major. We are an original womenswear design clothing brand, Unlogical Poem.The brand was founded in 2015.The company mainly focuses on women's wear, but it also offers accessories, bags and other fashion items.
Kontaktopplysninger
Shenzhen, Kina
- service@unlogicalpoem.com
- unlogicalpoem.store
4,4
Enestående
299 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
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Svar fra unlogicalpoem.store
Thank you for your support. With your encouragement, we will make better products. Welcome to the UP store next time. ✨
There was no response to my inquiry
There was no communication when I inquired about the sizing of the piece I purchased. I went ahead and took a chance on the purchase. I received it and am disappointed in the quality of the materials: in the images the fabric looked heavier and I guess I wrongly assumed so because of the cost - but the kimono was made of thinner fabric.
30. september 2024
Svar fra unlogicalpoem.store
Hi, we are sorry that we checked all the mailboxes but did not receive your email :(
We always recommend consumers to purchase after fully understanding the product, so if you have any questions about size or other questions, we will try our best to answer them as soon as possible.
Our main customer service email is service@unlogicalpoem.store. And we also have a refund policy, please check: https://unlogicalpoem.store/pages/refund-policy. If you have any questions or ideas, please contact us by email, thank you! ❤️
never got my order, no response from company
UPDATE: I finally received my order after it had been “out for delivery” for 11 days. it was dropped off by a guy in a beater car wearing an Amazon Prime shirt (this was NOT Amazon Prime.) May I suggest they use a different shipping company.
I never got my order. The last tracking info said it was out for delivery a week ago. I tried to contact the company and the shipper and no one returned my calls and emails. It feels like a scam. My only recourse is to refute the charge with my credit card company. Avoid this place.
17. september 2024
Svar fra unlogicalpoem.store
Hi, sorry for the late reply. We just returned to work after the holiday. We set up an automatic reply email during the holiday, which may be regarded as spam, causing your misunderstanding : ( We have replied to your email ASAP this morning. We are following up on your order. If there is any further news, we will tell you. Don't worry, we will solve the problem for you. Please keep in touch with us.
Update: You have confirmed that you have received the package. Thank you very much for your suggestions and communication:)
Item as described
Item as described, and very well made. Item cqme quickly. I'll buy something again for sure.
11. september 2024
Svar fra unlogicalpoem.store
Thank you for your support. With your encouragement, we will make better products. Welcome to the UP store next time. ❤️
thank you i adore my dress💜💜💜
9. september 2024
Svar fra unlogicalpoem.store
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
Svar fra unlogicalpoem.store
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates. ❤️
Fast delivery, good quality product
The delivery was pretty fast and easily trackable. The dress itself is wonderful, the one that came from a dream, the quality is amazing!
5. september 2024
Svar fra unlogicalpoem.store
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
Cat embroidered flower print blouse
Happy with the quality of your goods and the discount too
26. august 2024
Svar fra unlogicalpoem.store
Thank you for your support. With your encouragement, we will make better products. Welcome to the UP store next time.❤️
Svar fra unlogicalpoem.store
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.❤️
Great customer service
Great customer service! Pretty clothes! i needed to return my purchase and they got right back to me. and the return was very easy. the clothes are so pretty and nice quality!
8. august 2024
Svar fra unlogicalpoem.store
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates. ❤️
Svar fra unlogicalpoem.store
Hi, we apologize for the inconvenience. Thank you for telling us your thoughts. We will seriously consider how we can do better.
10/10
The client service is great, always easy to keep in touch with and the delivery got sooner than anticipated. The products are high quality, overall I'm very happy with my purchase.
29. juli 2024
Svar fra unlogicalpoem.store
Thank you for your support. It is our pleasure to provide the best service for you. With your encouragement, we will make better products. Welcome to the UP store next time. ❤️
Svar fra unlogicalpoem.store
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.
This is my 2nd time buying and…
This is my 2nd time buying and everything Ive gotten is gorgeous. I get so many compliments and the garments are beautifully made
26. juli 2024
Svar fra unlogicalpoem.store
It is our pleasure to provide the best service for you. ❤️ Thank you for your support. With your encouragement, we will make better products. Welcome to the UP store next time.
Great
Great, except I thought the purse had cats on both sides. I had bought one for my daughter in the past. Beautiful packaging.
25. juli 2024
Svar fra unlogicalpoem.store
Hi, our cat bag has different designs on both sides, it is one of our most popular items! Thank you for purchasing. ❤️
I really love the design BUT
I really love the design of this clothing company.And the shipping was very fast.
But the customer service doesn’t work.I contacted the service shortly after my order-no response.
I would like to return two items and one item has a pulled thread.No one answers.
I am wondering if I will be able to return something in time-if the customer service will not answer…..
5. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra unlogicalpoem.store
Hi, thank you very much for your love and purchase of our products. Due to a high amount of emails and requests, we might take sometimes to get back to you. We apologize for any inconvenience this may cause:( We have replied to your email yesterday and also sent you a video and pictures on how to handle pulled thread. Please check them out. If you have any questions, please continue to email us.
At First i was a bit worried wheather this shop i
At First i was a bit worried wheather this shop is a scam or not, but i've got what i was supposed to get so i guess it was worth the money :)
19. juli 2024
Svar fra unlogicalpoem.store
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. 💛
Svar fra unlogicalpoem.store
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.
Creatività senza tempo
Capi molto creativi e versatili ma costosi per me per cui compro solo in saldo
17. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra unlogicalpoem.store
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
efficient service and I love the dress…
efficient service and I love the dress I purchased.
20. juni 2024
Svar fra unlogicalpoem.store
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
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