Unity Insurance Services Anmeldelser 

631
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Sean was brilliant, very patient as we were trying to find which of our leaders had the best address and type of outbuilding to store our Guide tents in for the lowest price. He had all the paperwor... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The Unity contact was particularly helpful setting up a new policy with the Trustee Board. We were able to send photos so that they could understand the set up, including a trailer that needed to be... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Chelsea at Unity did a great job in navigating us through a hike in insurance due to correcting property valuation. Unity understand the wider needs of Scout groups and Chelsea was able to reduce the... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsbyrå
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  3. Forsikringsmegler

Skrevet av virksomheten

Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

631 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(631)

128 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Unity were very helpful and clear with…

Unity were very helpful and clear with the information provided, it did take a little while for a reply but it wasn't urgent and was answered first time.

13. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Hi Daniel, thank you. We greatly appreciate your feedback!

Vurdert til 5 av 5 stjerner

Always used them.

Always used them.
Competitive prices.
No pushing sales always up front.

24. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Glad Unity was able to provide great customer service and a competitive quote. We greatly appreciate your feedback!

Vurdert til 1 av 5 stjerner

I have asked for a quote over a week…

I have asked for a quote over a week ago and have heard nothing and now I can't even start a new quote request

23. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Thank you for your feedback, Laura. We have logged your concern with the relevant team for further investigation. Could you please confirm your Group/Charity title so that we can duly review your complaint and take forward for you. Please may you send this information to hello@unityins.co.uk, thank you.

Vurdert til 5 av 5 stjerner

I was thoroughly impressed with the…

I was thoroughly impressed with the entire experience. The process was straightforward from start to finish, which made what can often be a tedious task genuinely pleasant.

What stood out most was how accommodating the staff were. Kirsten took time to understand my specific needs without ever making me feel rushed or pressured into making a decision. There was no hard sell, no pushy tactics, just clear information presented in a way that allowed me to make an informed choice at my own pace.

I'd happily recommend them to anyone looking for a hassle-free insurance experience.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Hi Charlie, we really appreciate your feedback! I will share your comments with Kirsten and the rest of the team and we look forward to assisting you further.

Vurdert til 5 av 5 stjerner

Good service

Good service, friendly staff, most cover sorted.
Natalie was very helpful, thank you!

23. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Hi Stephen, thank you for these kind words and feedback! I will pass your comments along to Natalie.

Vurdert til 5 av 5 stjerner

Easy to arrange insurance

Easy to arrange insurance. Specific insurance for Scouts.

15. oktober 2025
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Svar fra Unity Insurance Services

Hi Gregory, thank you for being our 500th review! We greatly appreciate your feedback.

Vurdert til 5 av 5 stjerner

Great service yet again

Once again, Unity were highly competitive with their quote. This year Jasmine was our point of contact and she provided a first class service. She clarified several points with the broker on range of cover provided and came back to us with answers swiftly. Her manner on the phone were highly professional and her emails were concise and totally intelligable (no insurance speak!!) Thanks Jasmine and thanks Unity.

22. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Hi Andrew, glad Unity was able to provide great customer service and provide you with a competitive quote. We greatly appreciate your feedback! I will pass your comments along to Yasmine.

Vurdert til 5 av 5 stjerner

I really wish my own insurance was as…

I really wish my own insurance was as easy as this was to renew. Added to the professional person I talk with who frankly shock me by giving me options to reduce our premiums. Thank you for your care, knowledge, professionalism and support.

26. september 2025
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Svar fra Unity Insurance Services

Hi Peter, thank you for this great feedback! Glad Unity was able to provide great customer service. Will pass your comments along to the team.

Vurdert til 3 av 5 stjerner

Always having to chase

Always having to chase. Information not always explained.
Options not always explained.

28. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Thank you for your feedback, Ken. We have logged your concern with the relevant team for further investigation. Could you please confirm your Group title so that we can duly review your complaint and take forward for you. Please may you send this information to hello@unityins.co.uk, thank you.

Vurdert til 5 av 5 stjerner

Natalie made the process of matching…

Natalie made the process of matching our insurance needs to the right cover straightforward and efficient. So so approachable and pleasant. Thanks.

7. oktober 2025
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Svar fra Unity Insurance Services

Hi David, glad Unity was able to provide a great level of customer service! Will pass your comments along to Natalie.

Vurdert til 5 av 5 stjerner

District HQ insurance renewal

Rob Townsend was extremely helpful in arranging the renewal of our District HQ annual insurance, especially as we had had a squirrel issue in our loft that had affected the electrics. Rob liaised with us and the insurer to ensure we had cover whilst we fixed the issue. Great service!

31. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Hi Ian, thank you for this great feedback! Glad Unity was able to provide great customer service. I will pass your comments along to Rob.

Vurdert til 4 av 5 stjerner

All handled very well…

All handled very well despite concerns about moving the shop. All sorted amicably.

19. september 2025
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Svar fra Unity Insurance Services

Hi Roy, thank you for your feedback!

Vurdert til 5 av 5 stjerner

Supportive and patient!

I have recently taken over a treasurer of a Scout Troop and we use Unity for our insurance. I called the team for support with updating details and renewals and they were very helpful in explaining the policies and considerations as it was brand new information to me. Huge thanks!

26. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Hi Andrew, glad our team provided a great level of customer service and explained the policies. We greatly appreciate your feedback!

Vurdert til 5 av 5 stjerner

Great experience

Had a phone call to ensure I had received email with my renewal offer was talked to about changes and things that were put in place to insure we got insurance approved . Great customer service

12. september 2025
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Svar fra Unity Insurance Services

Hi Andy, we greatly appreciate your feedback. Glad we were able to provide great customer service!

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Karen was very helpful and quick to turn around the checks we needed for our scout group

26. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Thank you for your feedback, I will pass your kind comments onto Karen!

Vurdert til 5 av 5 stjerner

Very friendly and infromative

The representative was very friendly and informative and was able to help us with our needs

9. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Unity Insurance Services

Really appreciate your feedback, glad Unity was able to provide a great level of customer service!

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