I love Unique Vintage! Their clothes are always high quality, as well as very flattering (I always get compliments in my UV dresses)! I also love how quickly I receive my packages without even paying... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered two dresses from Unique Vintage on the 5th July 2026 The tracking number is invalid & have e-mailed twice asking what is happening with this order? Super disappointed with the shop
Selskapet har svart
I have been buying from them for years. Consistently get quality items that match the price I pay for the item. I think 80-90 percent of the dresses I own come only from this store. Cute, quality, uni... Vis mer
I have not had the pleasure of seeing the great clothes just yet, but their customer service has been top notch. When I needed help with an order I was able to contact someone immediately who knew ex... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Created by a woman for women, Unique Vintage celebrates the iconic, flirty fashion of the past with modern, ready-to-wear designs for today’s woman. Started in 2000, uniquevintage.com was founded by Katie Echeverry, a vintage fashion lover who would spend her weekdays working in pharmaceutical sales and her weekends on the hunt for vintage dresses to sell on the website she had started as a fun weekend hobby. Quickly recognizing that high quality vintage items were very hard to find, Katie took a chance and began adding vintage-inspired dresses to her site, seeing sales skyrocket almost immediately. This was all it took for Katie to know that her weekend hobby was much more than just that, leading her to ditch the doctor’s offices and take on UV full time. As UV’s business continued its path of exponential growth, Echeverry opened a 4,600-square-foot brick and mortar boutique in 2008. This storefront location has stood as an iconic destination on the historic vintage row of Magnolia Boulevard in downtown Burbank since. In August 2015, Unique Vintage unveiled its first major renovation since its initial opening. Despite having several opportunities to move her business out of her hometown, Echeverry has remained committed to maintaining her local roots for the company. She cares deeply about the city of Burbank and prioritizes the store’s contribution to Magnolia Park. Since those early days, Unique Vintage has continued to grow, launching its very own Unique Vintage brand label to better serve the needs of the UV girl, while continuing to carry the retro-inspired labels that helped to put UV on the map. Building on the Unique Vintage label, UV has also launched exclusive collaborations with Barbie, Pantone, Coca-Cola, Universal Monster and more.
Kontaktopplysninger
2830 N. Ontario St., 91504, Burbank, USA
- 1-800-721-6589
- service@uniquevintage.com
- unique-vintage.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Feeling Pretty
Unique Vintage has amazing size inclusivity! I'm big, always have been, and I used to hate shopping, especially dress shopping. But I've now gotten 2 dresses from Unique Vintage that I absolutely LOVE and that I feel beautiful wearing.
Drama
Drama, 3xxxl besteld, weken moeten wachten, kindermaten ontvangen. De foto's en de producten komen niet overeen. Geen retourregeling, wel teruggestuurd met flinke kosten, afwachten maar.
My favorite brand for so many reasons!
First of all, I absolutely love their collections. Second, everything is fun and unique and designed with all body type in mind. The sizes are always accurate to the sizing chart, and the quality is great. I’ve ordered from them many times since I found them a few years ago, and I will keep buying for as long I can ! Finally, the customer service is excellent; I received the wrong item with my last order, and since they don’t exchange International orders, they gave me a full refund and told me to keep the item to do as please. Another time I purchased a gift card for a friend not realizing we couldn’t use it on international orders (were Canadian), and they refunded me immediately with no hassle at all !
Awesome personalized customer service
Awesome personalized customer service! I had a question about their sizing for a particular top and I received a prompt response from Sylvie. She had the same top I was inquiring about and was able to direct me to the best size. She also gave me info in case I wanted to exchange it for a different one. Love Unique Vintage!
Had a few issues with my order and they…
Had a few issues with my order and they were proactive and helpful in addressing my concerns. Love their products and I'm super satisfied with my experience.
Very, very poor quality and not as advertised
Clothes fit small and are very poorly made. I believe they post fake positive reviews on their website and on here. I reviewed the products I received and they deleted my reviews from their website.
The clothes are so poorly made and are not represented honestly. What you get will not be the same as what you think you are ordering. Im in the process of returning 3/4 items I bought, I am not hopeful in getting my money back however because as far as I can see their refund system is not great.
Never again!
I ordered 2 pieces in march of which one was on backorder and supposed to ship in may. But when my order finally arrived months later, the item on back order was missing without any explanation. I contacted the customer service right away and they told me they would "investigate" the issue. After one month of stalling on their side and after I opened a Paypal case they now finally refunded me. Horrible customer service and all in all completely unprofessional. Avoid.
Poor experience-- items not shipped
I had a very poor experience with this company. I placed an order on May 18th for items which were all listed as in stock. The order never shipped, so two weeks on, I called and emailed customer service. They said that they cannot locate the swimsuit bottom I purchased and it will ship "once it is found," with no expected ship date given. I needed the swimsuit for a trip on June 18th. A month should have been more than enough time to receive it, however, it seems I clearly will not. Buyer Beware: items listed on the website as in stock may in fact not be in supply and who knows when you'll receive them. Meanwhile, they've taken your money under false pretenses.
Dodgy returns
Sent my order back 3 months ago which cost £50 to send! Still haven’t received my refund and I’ve emailed twice with no response
All the employees at UV are so helpful…
All the employees at UV are so helpful and honestly so patient.
I had placed an order at UV during the same week that so many things in my life had begun to fall apart. While I was frazzled and had been asking the employees question after question, they remained calm, collected, FRIENDLY, and extremely helpful and welcoming.
The responded to my questions while I was there to shop in person, gave me honest opinions about the fit of clothing I was trying on in the fitting room, and replied to each email I had sent in a timely manner.
So thank you, Unique Vintage.
Great products and great customer service!
Not only are the products great, but the customer service is wonderful! I recently bought two swimsuits and had to exchange a top and it was quite a painless experience. Very happy to continue being a customer!
I recently bought a swimsuit
I recently bought a swimsuit, but unfortunately had to return the bottoms due to a fit issue. Customer Service answered my question regarding the process quickly and kindly. I've been a customer of UV over the years and will be returning again. Thank you!
Contacted customer service to verify…
Contacted customer service to verify that the dress I had returned was on its way. They responded quickly and were friendly and professional in their response.
Great customer service!
Customer service has been EXCELLENT! Sylvie not only responded immediately to an email my daughter sent with a question she had, but she also handled a problem that was completely my fault - after hours, and within minutes of me sending the email - when she really didn't have to. It's rare to see such great service - super friendly, too. This was our first time ordering from this company, and we're international customers - but it won't be our last!
Terrible
Terrible. Tee shirt never came and they tried to stiff me the refund. Have a complaint going through with them on PayPal. Avoid like the plague
Unique Vintage does not take care of their customers
Unique Vintage does not take care of their customers. I had to pay an big amount to customs (never had this before). Their is an item in my package from final sale. They do not refund final sale. If I want to return the other items in the package, I first have to pay customs. Then I can tak out the item on final sale en then pay shipping to return the other items.
The answer from this company to my email could be interpreted as: not our problem!
The clothing was just as it looked…
The clothing was just as it looked online! Perfect for our costume party, i had a sizing issue that they worked with me on so i didn’t have a delay in receiving the exchange! Very pleased with this site and this customer service.
Terrible quality and worse customer service!
Second time I got the wrong order from them, I asked for a resolution other than just a refund or replacement and all they sent me was their standard cookie cutter reply. Not even a personal reply apologizing, just a pre made email reply for returns. I'm done with this place! Don't order from them!!!
I love this site
I love this site! They’re clothing is adorable and great pricing. Its difficult for me as a plus size woman to find vintage clothing that’s not gonna cost me a months worth of car insurance. I recently made a mistake where I purchased the same item twice. They made it easy for me to cancel my item and refund my money back right away. I would totally suggest this site to my friends.
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