I ordered two pairs of joggers for my son but realised I had ordered incorrect ones. The process of refund/exchange was so simple. I had also emailed them with a query and received a response the fol... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love this brand - such great street wear. I ordered a bigger order and a few items didnt fit - some bad reviews on here claim there is only a gift card available for return - which isn't true. Aft... Vis mer
I’ve ordered from UN:IK before, so I already knew the quality, graphics, and materials of their shirts are absolute top-tier. But their customer service just blew me away even more! I realized over... Vis mer
Beware - if your item is not delivered UN:IK will not issue a refund or replacement. The excuse is that they are a small business and cannot risk two orders going missing. So they expect me to... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Independent unisex streetwear clothing outlet working together with young designers to create exclusive brands. Support independent.
Kontaktopplysninger
Storbritannia
- unikclothing.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 13 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Awful customer service
Awful customer service. Literally can not return items for a refund or get through to anyone. Had issues with the return portal only offering store credit (I’m well within the return regulations for a refund)
I’ve emailed every day for the last 5 days with only one reply. Asking what I wanted to return even though I already stated in my email what I wanted to return. So a pointless unhelpful msg. So basically I’m left with items I don’t want and wasted nearly £100
Ordered my 2nd Mystery Box after the…
Ordered my 2nd Mystery Box after the 1st was really good last year, this time the quality is poor and 1 item arrived damaged. Have tried to contact them on multiple occasions but have had no response. Poor customer service.
Great hoodie
Great hoodie, bought it as a birthday present for my son and he loved it.
I had an issue as I’d ordered the wrong size. Customer service was great at sorting it out for me.
Really pleased. Will definitely buy from this company again.

Svar fra UN:IK Clothing
Trui ziet er gedragen en afgeleefd uit en slecht klantenservice
Een trui besteld op hun site.
Deze komt helemaal niet overeen met de foto’s en de beschrijving en ziet er heel afgeleefd en gedragen uit.
De klantendienst gestuurd voor een kosteloze refund. Deze werd niet geaccepteerd, omdat ze beweren dat dit zo hoort.
Nu moet ik 19 pond betalen om de trui terug te sturen. Ook heb ik al 7 pond betaald voor verzending. Een dure grap.
Great quality and super responsive customer service
Ordered a few items for Christmas and I was impressed with the quality. Super comfortable and soft shirts. They accidentally sent the wrong size (though it ended up working out as I had ordered the wrong size for my brother in law!) and they were incredibly responsive and accommodating in offering to send the correct size.
Excited to order more items!

Svar fra UN:IK Clothing
Good independent desginers
Regular customer, quality of clothing is hit and miss but customer service is very good.
Great clothing store
Ordered quite a few times now and never been let down. Clothing is really good quality and the designs are great.
I love the mystery boxes - you never know what designs you're gonna get, but it's always quality gear.
Only ever had one order that wasn't right (joggers instead of a sweatshirt) but the returns process was quick and easy.
Highly recommend

Svar fra UN:IK Clothing
Amazing quality clothes with great…
Amazing quality clothes with great designs. Would highly recommend!

Svar fra UN:IK Clothing
Fantastic quality and brilliant…
Fantastic quality and brilliant customer service!

Svar fra UN:IK Clothing
Amazing clothes
Amazing clothes, great customer service, smooth return and exchanges!

Svar fra UN:IK Clothing
Great T-shirt
Had a problem with a t-shirt i bought, but the issue was quickly resolved with a new one being sent out. A great service and would use again.

Svar fra UN:IK Clothing
Purchased several t shirts at…
Purchased several t shirts at Christmas, excellent quality, excellent customer service from Eve, will continue to shop with UN:IK

Svar fra UN:IK Clothing
Worth the wait!!
My parcel took a while to arrive due to customs issues but so worth the wait!
Can’t wait to build my collection :)

Svar fra UN:IK Clothing
Great service
Great service, we needed to return an item as size wrong and they arranged for this at a local padel club who stocked the gear! Great service and great clothing! All hassle free!

Svar fra UN:IK Clothing
Excellent service from this company
Excellent service from this company. I was really impressed with the quality of the t-shirt but then to find it didn’t fit meant I needed to exchange it. Even though it had been for a Christmas present so meant it was out of the original returns window, they made sure I was still able to get an exchange for a different size.

Svar fra UN:IK Clothing
Great products and service
I bought a number of items online with UN:IK (Tees and Sweaters) and was really happy with the quality of design and fit.
In general the whole process was very easy and deliver was completed quickly too - with good update communications throughout also.
There was only one minor hiccup as one of the Tees I ordered didn't arrive with the rest of my order but once I had contacted the team at UN:IK (with proof of missing item) they couldn't have been more helpful and were able to ensure the missing delivery was sent immediately and without any fuss.
Will definitely be recommending and am sure I will be visiting the online store again soon.
The UN:IK team are fantastic.
The UN:IK team are fantastic.
My mum had bought me a Tailenders hoodie for Christmas but not the design I had wanted. Despite the order being well out of their returns window, UN:IK let me exchange my hoodie purely as a goodwill gesture.
Very much appreciated from a leg-spinner with a non-cricket mother!!

Svar fra UN:IK Clothing
Brilliant customer service
Brilliant customer service - prompt, efficient and helpful.

Svar fra UN:IK Clothing
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