Uniform Standard Anmeldelser 287

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have had a pair of Uniform Standard trainers for over 4 years, and despite many trips to the park with children, they are still in great condition. I recently purchased some of their t-shirts and so... Vis mer

Vurdert til 5 av 5 stjerner

Exceptional quality at an honest price. My espresso buttoned jacket has earned me more compliments than any piece I've ever owned. The attention to fabric, fit, and craftsmanship is exactly what mode... Vis mer

Vurdert til 5 av 5 stjerner

I’ve now bought over 10 pairs from Uniform Standard, and they’ve consistently exceeded expectations. The quality is exceptional - you can really feel the craftsmanship and attention to detail in eve... Vis mer

Vurdert til 5 av 5 stjerner

I’ve got two pairs Series 5 and Relaxed Sneakers with comfy natural leather with durability. I was also attracted by the minimal display design when I saw through the showroom window. All the consi... Vis mer

Informasjon om virksomheten

  1. Skobutikk

Skrevet av virksomheten

From our design studio in East London, we uniquely combine British minimal design aesthetic with the finest quality Italian leathers and custom recycled components. Uniform Standard represents authentic, generational craftsmanship with a refreshingly modern mindset.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

287 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Vurdert til 5 av 5 stjerner

2nd purchase from this brand on a recent visit in…

2nd purchase from this brand on a recent visit in London. Purchased my 2nd pair of Series 1's from their Soho showroom on Marshall Street. Received them 2 days later as promised and I must say when they arrived once again I was blown away by the care and attention to detail. The sneakers had been carefully presented and came with clear care instructions.
The quality, look and feel of the actual sneakers is just like my 1st pair amazing and so far I am happy with my decision.
Must say a big thank you to both Stephen and Georgina who I believe are co-founders of the brand who helped me with questions I had on shipping and re-sizing.
I am sure this will not be my last purchase from the brand.
Well done guys and thanks for a great showroom experience!!

28. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

6th pair and counting !

Just received my 6th pair from the team at Uniform Standard and hands down these are best quality minimal leather sneakers for the $$$. Shipping is super quick, unboxing is always spot on, and team are super helpful with emails. Particularly appreciate their transparency with shipping/returns fees, as it means I’m never paying extra for the benefit of someone else’s return. Keep up the great work team and can’t wait to visit your London store next summer !

6. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Return policy scam + Harassment from founder

Total scam with their return policy. Got charged $90 to return shoes from a $235 purchase when their website clearly states only a $5 return fee. Stay away - not worth the hassle and the shoes aren't even that good. Complete waste of money. Tell me this is not a waste of money?

Update 1: ***Not only that, but a co-founder reached out to my personal linked in to harass me for this comment! Freaking unbelievable!!! ***

Update 2: I need to correct the company's response. The co-founder did not reach out to offer assistance - she only contacted me to bash me for my negative review, which I have every right to share. Your $90 US return fee should be clearly disclosed upfront, not hidden behind vague policy language. I stand by my review: your return policy is deliberately misleading and amounts to a scam.

Buyers must be protected from this!

29. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Uniform Standard

Svar fra Uniform Standard

Dear Atilio,
Thank you for your feedback on our brand page.
However I must address the inaccuracies in your review regarding your recent return.

As a UK-based company, our return policy clearly states that the £5 return fee applies only to UK returns, not to those from the US. It seems you have misunderstood this, which led to your incorrect claim that we scammed you. This is not only inaccurate, but we take such accusations seriously.

Rather than posting a review based on frustration, we would have preferred you contact us directly. We are always available to help resolve any issues. In fact, we reached out to you personally to offer assistance, but it seems our message was ignored.

We strongly advise you to carefully read and understand a brand’s return policy before making any future purchase, particularly for international orders. It’s disappointing that you didn't handle this situation more thoughtfully, as we make every effort to ensure our policies are clear and transparent.
While we value our customers, we expect reviews to reflect an accurate and fair understanding of our policies.

If you have any further questions or need clarification, feel free to contact me directly at info@uniformstandard.com.

Stephen
Co-Founder
UNIFORM STANDARD


UPDATE 1 :

Dear Atilio,
It is disappointing that you continue to claim we are misleading you.

We have also been notified by Trustpilot that you have now edited this review five times, and once again, you have incorrectly stated that our return shipping fees are $90. This is simply untrue and customers can easily verify this on our website.

I strongly advise you to carefully review the return policies of international brands BEFORE making any purchase. If you have any doubts or questions, I encourage you to reach out to the company directly for clarification ahead of time.

In the seven years we’ve been serving our US customers, you are the only one who has struggled to understand the difference in return charges for UK and US customers. If you’re still unclear on our return fees, please feel free to contact me directly, and I will be happy to provide further explanation.

Finally, it is concerning that you seem to have developed a habit of posting 1-star reviews based on unfounded claims of scams, seemingly with the intent to damage brands. Perhaps it may be more productive for you to direct your efforts elsewhere.


Stephen

Co-founder

UNIFORM STANDARD

Vurdert til 5 av 5 stjerner

I don’t usually write reviews but I…

I don’t usually write reviews but I think the guys in uniform standard are very helpful and the customer service is fantastic the shoes are excellent quality and really well made there’s different styles and lots of colour options this is now my go to place for sneakers

21. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sensational Sneakers. What a Find!

I sometimes leave reviews about restaurants. Never clothing. But the shoes I bought from these guys last Friday arrived today and are so good here I am writing this review. A first.
The whole experience was outstanding. A great range of shoes, casual in the lighter colours and a bit more classic/formal in the darker colours. A huge range including many subtle colours. If you can’t find the colour you want here you won’t find it anywhere. The leather/suede is soft and supple, the fit great and in several styles. It’s immediately obvious that they are very well made.
And at great value prices. Not cheap but far from expensive. All in an understated minimal shop.
The service by I believe the owner, Stephen, was just as I wanted. A detailed fitting, very unusual these days, and helpful guidance without pressure. My wife and I bought six pairs between us and will be back for more.
I’ve just realised that this sounds like a load of puff or I’ve got a financial interest. I haven’t. I just like what these guys are doing and want them to be around for a long time so I can buy more. Ivor French

15. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wow the series 1 are my favourite

Wow the series 1 are my favourite. Not sure i have room for every colour but will give it a go. Great team as well. Good communication and service from Stewart, Stephen and Georgina. See you soon. Paul T

16. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Three pairs already and they won't be the last

Have owned three pairs of shoes in the last 5yrs with Uniform Standard. Their personalised service is top notch. They even took on my feedback about soles wearing through faster than expected (the rubber is recycled after all) and I'm glad to report the latest Series 1's have a new reinforced sole!

5. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I've bought a few

I've bought a few , the quality is very good and the service however I'm a size 9 and they come up a bit tight and the 10 is a bit big . Be absolutely perfect if they did 1/2 sizes , appreciate that this may be costly but I'm sure it would cause 100% satisfaction and possibly more revenue .

23. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quick delivery and excellent quality

Bought a pair of ladies Series 1 trainers for my lady as a surprise, ordered late Sunday eve and were here by Tuesday morning, great work there! Had a look at them and seem really well made as well, and she was really happy with them.

One thing I'd say is make sure you take note of the sizing guidance, I ordered one size up and if I was ordering for myself I'd be one up as well, so makes me wonder why US don't just amend it so you'd order your normal size, they must get a lot of unnecessary returns by doing this?

4. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great looking and well made.

I purchased a very nice pair of white sneakers from Uniform Standard. Not that you would sneak around in these and not be noticed. Anyway, more to the point, I am delighted with my purchase. They look great, are well made and well worth the money. One happy bunny.

11. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

You won’t be disappointed

Honestly, you won’t find a better company to purchase from! The help on sizing is excellent and is just like if you asked a friend for more information on something you liked of theirs.

The quality of the products are top notch and like most things in life - you get what you pay for. I’ve bought sneakers, beanies, wallets and other shoe care items. Will be back for repeat purchases in different colour ways.

Thanks to Stephen and the team for advice and great customer service.

2. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Uniform Standard’s quality blew me away!

Stephen and his team have created such an amazing brand and such an amazing product line. During a recent trip to London with my family, I wondered into Uniform Standards store. I had never heard of the brand before but to be honest I had been looking for a specific type of brand to purchase the whole time I was in the UK. The brand had to feel good in my hands and against my skin. It also had to be high quality and made with depth and intentionality. The only thing I hadn’t factored in was the quality of the people who would made the clothing. Let me tell you this and I mean it, Stephen and his team are as genuine, gracious and as hospitable as any team I’ve ever met! I’m saying all this to say that you should go check out their clothing and consider adding a few pieces to your wardrobe! It will be one of the best experiences of your month! They also had to ship a pair of shows back to the US for me! The shoes arrived faster that I would have ever thought possible!

3. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great customer service.

Good materials & great looks.

Had a small issue, so the Uniform Standard team quickly reached out in an effort to resolve.

Great customer service.

6. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect.

Quality of the items is great. The service received is excellent, with my order despatched about twenty minutes after I placed it.

Will definitely be buying from them again.

3. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Uncomfortable Heel Rub

I have had these shoes for over a year and have worn them once per week on average and they still hurt my heels when I wear them for any length of time.
I have followed the manufacturers instructions after initially bringing the issue to their attention and nothing has worked.

1. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Uniform Standard

Svar fra Uniform Standard

Dear Darren

Thank you for finding the time to post a review and for giving us an opportunity to address the points you have raised.

For the sake of transparency and fairness it is only right that we provide more context to your feedback. 


You purchased your Series 1 leather sneakers on 11 April 2023.

You emailed us on 24th April 2023 mentioning some initial heel rub you had experienced. We immediately provided you with detailed solutions to help resolve this.

We then never heard back from you for well over a year until 3 June 2024.

You stated in your email that you “had been wearing the sneakers every week without issue” for one year.
You then conversely also stated that they were now causing you heel rub after a continuous period of wear and suggested this was due to “some sort of manufacturing fault”

After checking the image you sent of your inner footbeds it was evident from the impression marks that your toes were very close to the front edge. Wearing sneakers too tightly can cause heel irritation because it compresses the rear padding around the top line edge, which is specifically there to protect against heel rub.

We clearly advise customers in our fitting guide to leave at least 1cm space at the front of the sneakers in order for the padding to do its job effectively. Your photo did not show this 1cm gap (Image can be provided on request).

We have been designing and producing high quality handcrafted minimal sneakers for more than 6 years and the premium full grain Italian leathers that we use wears in and softens beautifully over time. The vast majority of our customers are very satisfied with both the fit and quality - as you can read from our reviews here on Trustpilot.


Unfortunately there will always be rare occasions where a brand’s last shape doesn’t quite fit a customers unique foot profile, but more often we usually find customers have simply bought the wrong size - and this is usually the main cause of rubbing at the heel.

We are sorry that our brand didn’t work out for you on this occasion and I sincerely hope you find an alternative brand that is more suitable.

Please feel free to reach out if you need any further clarification or assistance.

Regards

Stephen
Co founder

UNIFORM STANDARD 


Vurdert til 5 av 5 stjerner

Really impressed

Sizing guidance on website worked really well. Rapid response when I had a question.

Delivered within a couple of days very effieciently and shoes look great. They also fitted perfectly. Really impressed.

30. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

All around great buying & wearing…

All around great buying & wearing experience.
Being a lover of luxury sneakers and despite being a self confessed Common Projects addict, I am always on look out for alternatives.
Am pleased to say that I have found it in Uniform Standard.
Have now purchased 2 pairs of the Series 1 in Suede and adore them. The quality of the shoe is brilliant and the silhouette is great.
This coupled with the excellent customer service from Georgina and the team means I'm a firm fan and will be purchasing more.
Note: The shoes run slightly small (as outlined on the website) so be sure to use their handy fitting guide. For reference I am a UK 10 normally but have found the Uniform Standard UK 11 to be spot on.

30. mai 2024
Anmeldelse skrevet uten oppfordring

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