The communication from the enquiry at the beginning right through to the sale was excellent. Reece was very helpful in the early stages explaining how the process worked. Then on the auction day itse... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have a major problem with this auction site.. they do nothing about your offers before auction, I registered my auction interest and placed a offer on a house that is up for auction on the 21st Oct... Vis mer
It was an easy process from start to finish. I was kept informed throughout the actual sale day with regular phone calls on the bidding and what was best for our property. This has been a very stressf... Vis mer
Selskapet har svart
Under the hammer are an exceptional company. They conduct good business but it is the staff that I am so impressed with. Especially Jack. He has been solid from start to finish. It’s rare to find peop... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Under The Hammer
Skrevet av virksomheten
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Kontaktopplysninger
63 Temple Row, B2 5LS, Birmingham, Storbritannia
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
4,1
Bra
351 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DO NOT GO NEAR
Very concerning experience as a first-time buyer.
In my experience, I felt under significant pressure to proceed quickly and was not provided with a clear or transparent explanation of the full financial implications at the point of reservation. Additional costs were not properly explained to me, and I was not made aware of further fees beyond the initial payment.
When I raised concerns, I made genuine attempts to resolve the matter fairly, including offering a reasonable compromise. Despite this, my complaint was rejected and no meaningful resolution was offered.
This process has been extremely stressful and, in my view, demonstrates a lack of transparency and care towards buyers.
I would strongly urge anyone considering using this company to proceed with extreme caution, ensure you fully understand all costs, and seek independent legal advice before committing.
I am now taking this matter further through formal channels, as I do not believe others should have to go through a similar experience.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Roxy,
Thank you for taking the time to leave feedback on your experience. We understand that this situation has caused you stress and concern.
You are absolutely right to highlight the importance of fully understanding all costs, reviewing legal packs carefully, and seeking independent legal advice before committing to a purchase. For this reason, we always ensure that all buyers have access to clear and transparent information throughout the auction process. This is the due diligence we strongly advise all buyers to undertake when participating in auction transactions.
We do not operate in a pressured sales environment, and it is important to us that buyers feel comfortable and informed when making decisions. Your comments have been noted and will be reviewed internally to help us improve our services.
As you have indicated that you are taking this matter further, and as individual cases cannot be discussed publicly, we would ask that any formal correspondence be directed to our Complaints Department at complaints@underthehammer.com so the matter can be reviewed in full.
The Under The Hammer Team
Dominic making it easy for me.
Makes sense.
I was nervous about buying from the auction. Dominic has been making it easy for me.
Under The Hammer has become my first choice of all the auction houses.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi there,
Thank you for your review. It’s great to hear that what initially felt uncertain now makes sense and that the process has been made easier along the way. That confidence is exactly what we aim to build, especially for those newer to auctions.
Dominic will be really pleased to know he’s been able to support you. We appreciate your feedback and are glad to be your first choice!
I’m very pleased to share my experience…
I’m very pleased to share my experience with Dan from Under the Hammer. From start to finish, the service was fantastic. Dan was extremely thorough in explaining every step of the process and was always helpful, supportive, and professional throughout.
I’m so glad I had the opportunity to speak with him, as he made everything run smoothly and efficiently.
I would highly recommend this company to anyone looking for a reliable and seamless experience.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Naj,
Thank you for taking the time to share your experience. It’s great to hear that everything felt clear and well-managed from start to finish, and that the support you received helped make the process straightforward.
Dan will be really pleased to read your feedback. We appreciate your recommendation and are glad the experience was a positive one.
Great service from start to finish
Great service from start to finish. Jamie kept me informed from start to finish and he got me the result I had been waiting for. Would definitely recommend.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Sharon,
Thank you for sharing your experience. It’s great to hear that everything was handled smoothly and that you were kept well informed throughout. Getting the result you were hoping for makes it all the more rewarding.
Jamie will be really pleased to see your feedback. We appreciate your recommendation and are glad you had a positive experience with us.
Dom and Dan were great ! And so was Pav !
Dom and Dan were great up to and during the bid process. Dom went over and beyond in providing information and clarifying queries that I had. During the bidding process, Dan also contacted me to make sure that I had all the information on hand to make an informed decision on making the bid. I am so very grateful to Dom in particular, as he was consistently available to answer my umpteen questions. Thank you Dom and Dan. And of course, there was then a post-bid service, which was provided by Pav, swiftly and efficiently. So, thank you to Pav as well.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Shamala,
Thank you for taking the time to share such a thoughtful review. It’s great to hear that you felt well supported throughout the whole process, from your initial questions through to the bidding stage and beyond. Having that level of guidance and availability can make a real difference, so it’s lovely to know that came through in your experience.
Dom, Dan and Pav will all really appreciate your kind words. We’re glad everything felt clear and well-managed at each stage.
Thank you again for your feedback and for choosing to work with us.
Disgusting service
Had a viewing booked at a property today. I arrived on time but nobody from this agency turned up. No phone call or email. Total waste of my precious time and effort. Disgusting customer service.
28. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Susan,
Thank you for your feedback. We understand how frustrating this must have been, especially after taking the time to attend the viewing as arranged.
Viewings for our properties are carried out by an independent third-party agent, and on this occasion there was clearly a failure in communication. This is not the level of service we expect, and we will be addressing this with the agent directly.
If you would like us to look into this further or arrange an alternative viewing, please contact us at info@underthehammer.com with your details and the property in question.
Thank you for bringing this to our attention.
Do not buy from these scammers they…
Do not buy from these scammers they charged me 13k in legal fees
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Kane,
Thank you for your feedback. We take comments like this seriously. We understand that costs associated with a purchase can be frustrating if they are unexpected.
To clarify, all fees are clearly outlined within the contract documentation contained in the legal pack, which is made available to all prospective buyers prior to bidding. In auction transactions, the seller may pass certain fees to the buyer, and any such fees are set out within the contract by the seller’s solicitor, not Under The Hammer.
We strongly encourage all bidders to review the legal pack in full and seek independent legal advice if they are unsure about any aspect of the documentation. Under The Hammer does not provide legal advice, but we aim to ensure all relevant information is made available so that buyers can make informed decisions before placing a bid.
If you would like us to look into this matter further, please contact us directly at info@underthehammer.com with your details.
Great help all the way!
Under the hammer were great from start to the finish of the process, in particular Emily Broadhurst, who was always helpful, responded in good time, and even got the keys sent to me so i didnt have to pick them up. I will be back to U.T.H in the future, for hopefully, more bargain properties!
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Carl,
Thank you for sharing your experience. It’s great to hear that everything ran smoothly from start to finish and that the support you received made things that bit easier along the way.
Emily will be really pleased to know her help stood out, especially in making things more convenient for you. We appreciate your feedback and look forward to working with you again in the future!
Review for Reece
Reece is very knowledgeable within the property sector, and is always there to help out when we need it. He is super friendly and adds a personal touch to all phone calls we have. If you have any questions, or simply need some guidance on the sale of a property, he is definitely the one to talk to!
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Leila,
Thank you for such a kind review. It’s great to hear that your conversations have felt both helpful and personal, and that you’ve been able to rely on that support whenever needed.
Reece will really appreciate your comments. We’re glad the experience has been a positive one and that you’ve felt confident reaching out for guidance.
Thank you again for the recommendation.
Bought and sold 2 properties through…
Bought and sold 2 properties through these auctioneerd ,both times the man called Dan dealt with the process along with dom , Dan is knowledgeable, supportive, and professional, making the entire process straightforward and easy to understand.thanks alot Dan
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi there,
Thank you for taking the time to share your experience. It’s great to hear that both transactions felt straightforward and well supported throughout, and that you found the guidance clear and easy to follow.
Dan and Dominic will be really pleased to see your feedback. We appreciate your continued trust in working with us.
I recently spoke with Stacey regarding…
I recently spoke with Stacey regarding a property listed for auction and had a great experience. Stacey was helpful, professional and took the time to answer all my questions clearly.
As someone actively looking to purchase property, it’s refreshing to deal with an agent who is responsive and knowledgeable about the properties they’re handling.
I really appreciated the time and guidance provided and would definitely recommend Under The Hammer to anyone looking at auction opportunities. I look forward to working with them again on future purchases.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Sam,
Thank you for taking the time to share such a thoughtful review. It’s great to hear that Stacey was able to provide clear guidance and take the time to properly support you with your questions.
Having that level of responsiveness and knowledge is something we place real importance on, so it’s great to know that came through in your experience.
We really appreciate your recommendation and look forward to working with you again in the future.
Very supportive and helpful service
I called for additional help and had a very supportive agent called Tom Goldstein. Tom guided me through any pre registration questions I had regards the auction and gave me rest assurance if I decided to bid. Thank you for your assistance Tom!!
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Bobby,
Thank you for taking the time to share your experience. It’s great to hear that Tom was able to guide you through the process and help answer your questions ahead of the auction.
Tom will be really pleased to see your feedback. We appreciate you sharing your experience with us.
Emily was on Point from start to finish
Emily was on Point from start to finish
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Muserat,
Thank you for taking the time to leave a review. It’s great to hear that everything was handled smoothly from start to finish and that Emily was able to support you throughout the process.
Emily will be really pleased to see your feedback. We appreciate you sharing your experience.
Careful of small print!
Viewed a property with them - looked cheap and guided competitively however when reading the legal pack they wanted almost as much as property was guided at for their auction buyers premium and vendor costs (legal and agent). Total of £12,600!!
What they are doing may not be illegal or a scam as such but it is at very least disingenuous - let buyers beware
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Steve,
Thank you for taking the time to share your feedback.
We understand that reviewing the legal pack may have been unexpected and appreciate you raising your concerns. At Under The Hammer, we aim to present properties as transparently as possible, and the auction guide price reflects the seller’s expectation of where bidding may start rather than the final sale price.
As is standard with modern method auctions, certain fees may apply to the buyer and these are clearly detailed within the legal pack and auction terms so that prospective bidders can review them in full before choosing to participate. We always encourage buyers to carefully read these documents and seek independent advice where required prior to bidding.
We appreciate that auctions may not be suitable for every buyer, but they do provide a fast and transparent method of sale for many vendors and purchasers.
Thank you again for your feedback.
They didn’t even bother to show up for the viewing!
Booked a viewing for a property (about a hour away from where I live) listed by this company. This was an open viewing (subject to booking) so several people showed up. No one from Under The Hammer showed up for the viewing. One of the other potential buyers managed to get through to someone who informed him that it had been rescheduled for a different day. No phone calls or emails to let anyone know. I called and left a message but have not heard anything 48 hours later. If this is their level of customer service, I will not be spending my money with them.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi,
Thank you for your feedback. We appreciate you taking the time to raise this and understand how frustrating it must have been to travel a significant distance only to find the viewing did not take place as expected.
All viewings for our properties are facilitated by an independent third-party viewing agent on behalf of Under The Hammer. This is certainly not the experience we want for our customers, and we appreciate you bringing the matter to our attention so that it can be reviewed internally.
If you would like to discuss this further or arrange an alternative viewing, please feel free to contact our team directly.
First property purchase through auction
I recently purchased a property through Under The Hammer Auctions and had the pleasure of dealing with Dominic throughout the process. He was incredibly helpful, approachable and always quick to respond to any questions I had. As someone navigating the auction process, his support and guidance really made a difference and helped everything run smoothly from start to finish. Dominic was professional, knowledgeable and genuinely supportive throughout, which gave me a lot of confidence during the purchase. I would highly recommend Dominic and the team at Under The Hammer Auctions to anyone considering buying through auction.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi there,
Thank you for taking the time to share such detailed feedback. It’s great to hear that the experience felt well supported from start to finish and that the guidance you received helped make the auction process clearer and more manageable.
Dominic will be really pleased to read your comments. We appreciate your recommendation and are glad that the purchase went smoothly for you.
Easy process
Clear and precise communication from Jamier Gowar and kept informed with regular updates along the way.
thank you .
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Daran,
Thank you for taking the time to leave a review. It’s great to hear that the communication felt clear and that you were kept properly informed throughout. Staying on top of updates is something we take seriously, so it’s good to know that came through in your experience.
Jamie will be pleased to see your feedback. We appreciate you sharing it!
By far the best auctioneer!
By far the best auctioneer we have come across! We sold our property with Under the Hammer and couldn’t be happier. The team were knowledgeable, supportive, and made the whole process straightforward. Best of all, we achieved well over our asking price! Highly recommend!
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi there,
Thank you for such an incredible review. It’s fantastic to hear that the sale exceeded your expectations and that the whole journey felt straightforward and well supported from start to finish. Achieving a strong result while keeping the process clear and manageable is always the aim, so it’s great to know that came through.
We really appreciate the recommendation and are so pleased you were happy with the outcome.
I would give minus 5 star if I could
I would give minus 5 star if I could. I was scammed of £14K+ by this company. I am opening a legal investigation with them as this is not right. Property was sold under false pretence, incorrect or minimal information with the sole intention of scamming me of my money. They lure you in with a good offer and once you make the first payment the hidden expenses are unending. When you pull out you lose ALL your money with no explanation whatsoever, which is their game plan from the start. I never set eyes on the auction pack till date (1 year later), they kept my money and refused to respond to any of my e-mails or subject access request. I will definitely be going to court with them and reporting to the CIO. Also, beware of Dan. He is a sweet talking serpent with no truth or conscience in him. Disregard all the positive reviews online, they are carefully doctored and the actual ones taken down.
PLEASE STAY AWAY AND SAVE YOURSELF THE NIGHTMARE!!!
19. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Kate,
We understand that this situation has clearly caused you significant frustration and concern, and we take comments of this nature seriously.
Under The Hammer operates as a transparent auction platform, with all property information, terms and fees set out within each listing and the associated legal pack, which is made available for review prior to any bid or offer being placed. At auction, exchange of contracts takes place immediately upon a successful bid, meaning the sale becomes legally binding at that stage.
We do not operate with hidden charges, and contractual terms are provided in advance within the documentation supplied for each property.
As you have indicated that you are considering legal action, and as individual cases cannot be discussed publicly, this matter will need to be reviewed through the appropriate formal channels. If you wish to correspond formally, please contact our Complaints Department at complaints@underthehammer.com, and the matter will be reviewed in full.
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE
Was assigned to Jodeane who from the beginning was very polite and professional.
After a phone call on update of the property this would efficiently be followed by her in email. With busy life sometimes we would not answer but she did not give up. Jodeanne would not email anything until she has verbally spoken to us. Her skills and encouragement was greatly noted. She is an asset to Under The Hammer and will definitely be coming back for more properties.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Under The Hammer
Hi Irene,
Thank you for such a thoughtful review. It’s lovely to hear that you felt consistently supported and well looked after throughout the process. Clear follow-ups and making sure conversations are understood properly are something we place real importance on, so it’s great to know that approach worked well for you.
Jodeane will be really pleased to read your comments. We appreciate your trust in us and look forward to helping you again in the future.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.