Ukwindowclean Anmeldelser 

Good service, time of next clean not advised so a bit unpredictable

Excellent, friendly & reliable service

Regular monthly cleaning of windows, frames and doors helps keep my house looking good on the outside.

There's never any problems with this company. They do the job and don't disturb you unless you want them to. Excellent service.

Similar story to below reviews, were a good company but now terrible, poor quality cleaning and chasing for money that is not owed. I pause my cleans over winter and a clean was done after I paused, contacted uk window clean and was assured that the charge for this clean would be removed from my account. Now trying to cancel as recent cleans have been rubbish, leaving windows looking worse than before the 'clean' and they are claiming to still be owed the money from last year. Contact number doesn't work and emails get you nowhere, the replies have no relevance at all to what you are asking they're just cut and paste jobs. Haven't yet had the legal threats the below reviewers have had but suspect that'll be the next thing. Avoid - not worth the hassle.

They used to be really good. Reliable and professional. However the latest attmpt was shambolic. 6 times failed to show when being told they would. Anyway the last time, end of February guy turns up. Terrible work. Literally wet the windows in super quick time and gone. Said we would be cancelling.
Bank transfer payment went through 3rd March.

Today got an email saying the following:

"We have still not received payment after several reminders. This leaves us with no choice but to pass this to a third party specialist debt collection agent. The next step being Court action.

Extra charges may apply if this matter is escalated and your credit file may be affected"

Whole load of waffle after that.

I replied to them saying it was paid 3rd March and I expect an apology asap.

Shame they are so unprofessional now as they used to be good.

I have made sure they know by email that I never want to see them at my home again.

Excellent cleaning and regular attendance without needing to be present, also dealing with a difficult side gate, highly recommended!

Warning: I received months of threatening texts demanding payment but giving no amount or reason. All texts included a short url link to UK Window Clean. The messages came from multiple unregistered mobile numbers. The types of legal threats didn’t match real UK legal procedures. After a break, I got a new message today with a short url link to ‘UK Window Clean’. claiming to miss my business and requesting I click a link in the message. I cancelled them after poor service, and only then did the threats start. My bill was fully paid and I have the bank statements to prove it.

The cleaning is good, but on a couple of occasions the cleaners haven’t turned up for days and I’ve had to keep chasing.

Our cleaner was great - always went over and above

Cleans are always thorough and great quality when done. Sometimes invoices aren't always put through my letterbox which has caused confused a few times in the past when my account is in "arrears".

Great service and excellent communication

I used this company for a few months last year and decided to cancel as windows were left with marks.
Contacted relevant person who offered a free clean which I appreciated but said no as wanted old fashioned cleaning!
Now they are saying I owe them money from a year ago!!I contacted the guy who I dealt with and he didn't want to know and was so unhelpful basically said I had to pay end off!! I asked which month I hadn't paid and he couldn't tell me.
Tried to contact there headoffice to find out how I owe them money which I don't..No reply at all.Now receiving threats about legal action and balliffs coming to my door...Cowboy outfit!!

Very good service and windows always cleaned well. Happy with the service provided.

Generally cleaned to a good standard using a pole, not always the best finish on the frames and cills

Requested a free window clean. They emailed to say they would be out week commencing 1st December. No clean by Sunday 7th December so I emailed by return email to the confirmation and asked them to take me off their database. Monday 8th received a txt saying sorry they couldn’t come out on Friday 5th, they will rearrange for when they’re next in my area. No timeframe given. Responded to txt saying please take me off my their database. Emailed again to say I’d received a text to rearrange even though I had emailed to cancel service. Advised if they turned up to clean that I wouldn’t be paying as they have been notified 3 times now. Received a further text to say sorry to hear I want to cancel and was given a complete different email address to email. Forwarded emails on.

If you turn up to clean my windows don’t expect payment.

Kind regards

Quick easy no mess service!

Everything is clear and simple, the cleaners have been polite, thorough, and quick! Can't ask for more than that

Very reliable and always properly completed.

Generally a good service, staff always polite and thorough. The only slight criticism I would give is that a clean every 4 weeks seems to be quite rigid, if you gave options of say every 6 or 8 weeks that would be helpful as it is becoming quite expensive

Good reliable service with regular schedules. The clean itself is good but could be better e.g water marks still visible.