Ukroofsurveys Anmeldelser 

13
•
TrustScore 4 av 5

4,2

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Informasjon om virksomheten

  1. Oppmålingsingeniør

Skrevet av virksomheten

**UK Roof Surveys Ltd** is an independent roof inspection and surveying company providing professional roof assessments for homeowners, landlords, property buyers, estate agents, solicitors and commercial clients throughout the UK. We specialise in comprehensive roof surveys, leak investigations, chimney inspections, drone roof inspections and condition reports. Every survey is carried out by experienced surveyors and includes a detailed written report with clear photographs, an assessment of the roof's condition, recommendations for any necessary remedial works and estimated repair costs where appropriate. Unlike roofing contractors, we do not undertake repair work. Our independence ensures that every report is impartial, honest and based solely on the condition of the roof, allowing our clients to make informed decisions without sales pressure. Whether you're buying a property, experiencing roofing issues, or simply want peace of mind, UK Roof Surveys Ltd is committed to delivering reliable inspections, professional service and expert advice you can trust.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

13 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,2

Alle anmeldelser

(13)

13 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Inaccurate report, poor customer service

Inaccurate report received which I queried, I have tried to contact and resolve but emails are ignored. Really disappointing experience. A complete waste of my money.

25. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Ukroofsurveys

Dear Rita,

We are disappointed to read your review and would like to clarify the circumstances.

Your independent roof inspection was completed in July 2026, and following further discussions and information, the report was reviewed, amended and sent to you, as well as this we also sent over an advise email.

Our findings were based on the visible defects identified during the inspection. As an independent inspection company, we have a responsibility to provide objective professional opinions, regardless of whether those findings support a particular dispute.

We acknowledge that your email sent eight days ago was unfortunately missed while I was away, and I sincerely apologise for this.

However, when you followed up today at 9:54 am, I responded personally at 10:00 am, before this review was published. My response included an offer to discuss a goodwill resolution.

We remain willing to address any outstanding concerns professionally and fairly.

Kind regards,
UK Roof Surveys Ltd

Vurdert til 5 av 5 stjerner

Uk roofing surveys were excellent

Uk roofing surveys were excellent. I called them out to look at my roof that I was unhappy with, after a roofing company had left it in a worst state.
Ashley Dowsing came to my rescue as I was very stressed with all that had occurred.
Ashley has sorted everything for me and i now have a secure roof and the stress has been lifted from me. He was very proffesional in his job and caring.

20. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding professional support

We own a flat in a converted Victorian building with a very complex, multi-level roof and a range of defects. We contacted UK Roof Surveys to investigate the cause of a leak into our flat. The complexity of the roof and the challenges involved in accessing it had made finding suitable surveyors and roofers extremely difficult.

Ashley was very understanding of our situation and kindly agreed to visit our property on a Sunday morning. Over the course of more than four hours, he conducted extensive investigations and tests to identify the source of the leak. He successfully pinpointed the exact location where water was entering the property and provided a clear, evidence-based explanation of the likely cause. He also identified additional issues requiring attention that were unrelated to the leak.

Throughout the inspection, Ashley was excellent at explaining his investigative process and findings in a way that we could easily understand. We came away feeling fully informed and equipped with the technical knowledge needed to understand the problems with our roof.

The report was exceptionally thorough, providing the detailed findings, supporting evidence and independent assessment we needed to support our dispute with the insurance company. Despite the level of detail involved, Ashley delivered the report extremely quickly, and it was clearly written, well-structured and highly practical.

We cannot recommend Ashley and UK Roof Surveys highly enough. The combination of technical expertise, meticulous investigation, clear communication, responsiveness and excellent value for money was outstanding. If you need an independent, thorough and reliable roof survey, particularly where the roof is complex or problem is challenging, we would wholeheartedly recommend them.

20. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We would highly recommend

We would highly recommend. We instructed UK Roof Surveys to prepare a detailed survey on our conservatory roof as we wanted an independent report. The survey was organised and carried out shortly thereafter. Drones were used to take aerial photos and we received the report promptly. We would highly recommend this company for an independent and unbiased report.

3. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Saved us thousands

So glad we used UKroofsurveys.co.uk they saved us thousands of pounds in exposing the real state of the roof on the house we were buying , so a big thank you to them.

19. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First time buyer pre-purchase survey

We’re FTBs and had some issues getting a quote for the roof issues flagged in our level 3 survey which was delaying exchange. After seeing the really good reviews for Ashley on RPS, I contacted him for a survey on a Victorian stone slate roof and loft space - we needed an independent opinion to know what we were committing to as we had no idea how much it could cost. Ashley phoned me within a few hours of me filling in the form and was super helpful - he told me about his experience with stone slate roofs and organised a survey with the estate agent within a few days even though it was bank holiday. He was prompt, efficient and phoned me as soon as he’d finished to give me a brief overview and sent the report within 48 hours. The report was one of the most useful things we’ve received throughout the buying process and gave us a clear overview of the costs, urgency, timelines and what we need to ask for when contacting companies. The survey price was super reasonable (almost half what another independent contractor quoted us) and it will save us thousands as we were planning to do work in the first year that isn’t actually necessary.

It gave us the confidence we needed to commit to exchange and what we thought might delay exchange by several weeks only ended up being a few days thanks to Ashley getting the survey booked in so quickly. I also really appreciate that he is giving us advice in the weeks after sending us the report - I wouldn’t hesitate to use him again!

31. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We were really pleased with the service…

We were really pleased with the service we received. They had immediate availability, which was incredibly helpful, and Ashley, the surveyor, was friendly, professional and took the time to give us a full explanation of his findings.

The report was clear, thorough and delivered within the timeframe promised. It has given us much more confidence in understanding the condition of our roof and in moving forward with instructing roofers to carry out the necessary work.

Thank you, Ashley, for making what could have been a stressful process much clearer and easier. We would definitely recommend their service.

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am very pleased with the service

I am very pleased with the service. He was friendly, professional, and arrived on time. He carried out a thorough inspection of the roof and used a drone and camera glasses to take detailed photos of any issues. The photos were included in the report, making everything clear and easy to understand. I would highly recommend his services

17. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The smartest money you can spend when having any roofing work done.

After experiencing serious issues with roofing work that was being carried out on our home, we found ourselves in the incredibly stressful and overwhelming position of having lost confidence in the quality of the work and being unsure who to trust or what to do next. Finding Ashley at UK Roof Surveys completely changed the situation for us.

The initial roof survey itself was thorough, professional and excellent value for money. Ashley identified a number of issues and gave us a clear, understandable assessment of the work that had actually been carried out. It immediately put our minds at ease and gave us a path to resolving the issues.

However, the real value of Ashley's service has come in the support he's provided afterwards. He has gone far above and beyond what we ever expected, helping us navigate an increasingly complex dispute with our roofing contractor. His advice, expertise and willingness to explain technical details in plain English have given us the confidence to make informed decisions and understand exactly where we stand.

What has impressed us most is Ashley's professionalism and integrity. He is completely independent, doesn't exaggerate problems or create unnecessary alarm, and draws on a long career in the roofing industry to provide balanced, expert advice. It's clear that his goal is not only to protect customers, but also to support the good, honest roofers working within the trade.

Throughout the process, Ashley has been incredibly generous with his time, responsive to questions, and fully invested in helping us achieve the best outcome. When you're dealing with building work problems, having someone with genuine expertise in your corner is invaluable, and Ashley has been exactly that for us.

Our only regret is not involving UK Roof Surveys before the roofing work began. Had we done so, we believe it would have saved us a tremendous amount of time, money and stress, and prevented many of the issues we've subsequently had to deal with.

If you're considering a roof survey, that itself is worth every penny. But what really sets this service apart is the ongoing support, expert guidance and reassurance he provides when you need it most.

We honestly cannot recommend Ashley and UK Roof Surveys highly enough.

Thank you, Ashley, for helping us navigate what has been an extremely difficult situation.

8. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We needed an independent surveyor to advise us

We needed an independent surveyor to advise us about the roofing work we were having done. We had some worries about particular aspects of the work, so we asked for that to be a special focus.

Our surveyor was extremely helpful, not just during the considerately-arranged inspection visit itself and in the detailed report he gave us, but in the fact that he followed this up by remaining available to advise us in the following days and weeks as we continued to work with our builders. In particular, his knowledge and advice gave us greater confidence and helped us to be clearer about what what was important and what we needed to do to move our situation on.

Staff on the phone in the office were also very friendly and helpful. The survey was arranged very quickly.

Altogether, the company proved to be excellent value for money. I would certainly recommend them.

4. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

EXCELLENT company

EXCELLENT company. A full and detailed examination of the roof enabled us to ask for a reduction in the price of the house we are buying. The survey was complete and full of information that we can use. We would use this company again and highly recommend to anyone needing a survey.

27. mai 2026
Anmeldelse skrevet uten oppfordring

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