Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Expensive postage costs for what was advertised as “sterile insulin syringes”, only to receive a bag of 10 loose syringes, so once opened are no longer sterile. When I scanned the bar code the descrip... Vis mer

Vurdert til 5 av 5 stjerner

Speedy delivery to Ireland! I expected my items to arrive at the end of the year due to the busy Christmas season, but to my delight, they arrived today. I ordered syringes and needles for my cats, I... Vis mer

Vurdert til 3 av 5 stjerner

Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shock... Vis mer

Vurdert til 5 av 5 stjerner

Top quality supplies at very competitive prices. Customer service is second to none. Robbie helped me sort my queries with zero fuss and waiting. Very fast responses by email. Can't thank you enough.... Vis mer

Informasjon om virksomheten

  1. Forhandler av medisinsk utstyr

Skrevet av virksomheten

UKMEDI is a leading online retailer of high-quality medical supplies in the United Kingdom. We offer a comprehensive range of products for healthcare professionals, caregivers, and individuals, including personal protective equipment, first aid kits, mobility aids, and everyday medical essentials. With our user-friendly website, competitive prices, and fast worldwide delivery, we strive to make accessing reliable medical supplies convenient and affordable. Our dedicated customer service team is committed to ensuring your satisfaction with every purchase. Trust UKMEDI for all your medical supply needs.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

73 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Stay away

Place order on 22/06/25, approved and shipped on 23/06/25 according to the email I received, I paid for DPD next day. No order received till date, dpd website saying, order not received for delivery yet. I should have checked reviews before placing my order. Going to contact papal to get my money back.

23. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

VERY recommended company

Top quality supplies at very competitive prices. Customer service is second to none. Robbie helped me sort my queries with zero fuss and waiting. Very fast responses by email. Can't thank you enough. Will definitely buy from again.

25. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Yes believe what people are saying!

Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shocking and misguided information - IT SHOULD BE MADE CLEAR BEFORE PAYMENT IS TAKEN!!

20. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

False the price that makes you decide

We have bought a product and it has indicated that it cost a final price, but after making the payment with the card it increased by 70%. I don't recommend this website for online shopping, because they hide the final price until you have already finished the payment. BE VERY CAREFUL.
We are grateful that, finally, when we requested the cancellation of the order, they refunded us the full amount.

10. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til UKMEDI

Svar fra UKMEDI

Hi,

Thank you for your review, I'm sorry to hear you are unable with the service you received.

I've reviewed your order and can see that you are based in Spain and your order was placed on our UK Website.

The price you saw on the product page doesn't include shipping and will have had UK VAT included.

When you reached the checkout, you will have been shown the delivery options, which for Spain is Spring GDS and has one price.

The price for the item, Spainish VAT and Shipping will all have been shown to you prior to checking out. Our website runs on Shopify, and this is the way all Shopify stores work, its not possible for us to charge any more for products after you have agreed and completed checkout.

I can see that you contacted us after placing the order and that your order was refunded completely.

Regards,

UKMEDI

Vurdert til 5 av 5 stjerner

Superb

I just received my order, it was delivered promptly and exactly right. Superb to find a company that can deliver the kit I need to administer my B12 (cobalamin) jabs. Our gp surgery seems to struggle to supply the right things! Thank you for an easy to use and speedy service.

28. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never received item

Never received item, when complained that I never received Item, they told me that it's delivered to old shipping and billing address, which is absolutely impossible! I double checked letter by letter and I don't know what happened, but it's impossible to put wrong address typing letter by letter.
Anyway my money is lost and I don't do business with them ever again!

26. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til UKMEDI

Svar fra UKMEDI

Hi,

Thank you for your review, I'm sorry to hear you've had an issue.

I've gone ahead and checked your order. The information we provided is correct. Your order was placed using the address we shipped it to.

This can be confirmed in the email we sent when you placed the order and when the order was dispatched, the shipping address is also shown on the order confirmation page after you have completed checkout.

We never change customer shipping addresses, and it's not possible for us to know if an old address has been used, this is why we show the shipping address at multiple stages, to allow customers to spot mistakes for us to update before despatch.

As your order was delivered we can't recover the items and attempt to find a way to have them delivered to the correct address.

I'm sorry if this isn't the resolution you were hoping for.

UKMEDI

Vurdert til 5 av 5 stjerner

Superb experience with UKMedi

Items easy to order. Prices are very reasonable for the items I ordered. I contacted them to see when I would receive my order as it was ordered over the festive period. Email was answered within an hour of being sent. Item received the next day. Can't fault UKMedi for prices , website , delivery or customer service.

2. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I had a mixed experience with UKMEDI

I had a mixed experience with UKMEDI. The ordering process was straightforward, and delivery was prompt. However, the pricing seemed misleading as I received fewer syringes than expected, which was disappointing. Additionally, the delivery service used was unreliable, which may cause issues if you need items urgently. Customer support could be improved as well. Overall, a decent service with room for improvement. 3 stars.

25. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Apology to UKMEDI...they where absolutely correct in the order they sent after checking with my partner,it was us that put the wrong order in not UKMEDI ..Once again my apologies..

Second time used this company second time order was wrong ...give up ....ordered 1 box of green needles and 1 box of blue ..what I got was 2 boxes of green needles and 6 separate blue needles in the bottom of the box it all came in ...yes they are cheaper than most but at least the orders are correct...

4. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til UKMEDI

Svar fra UKMEDI

Hi Darron,

Thanks for your email sorry to hear there has been an issue with your order.

I've check our helpdesk, and I can't see that you have ever contacted us before about any order issues.

Looking at your order, you ordered

Unisharp Green needles x 100
Braun Green needles x 50 (x2)
Braun Blue needles x 10

So that would be 2 full boxes of Green needles and 10 loose needles.

I've also reviewed the video footage of your order being packed and can confirm they were the items picked and packed into your order.

UKMEDI


Vurdert til 4 av 5 stjerner

The delivery was fine

The delivery was fine, searching for small amounts of what I needed was a bit more problematic but thanks to a link from the vets I managed to find everything, in less than 100s.
The money off offer could have arrived earlier than after my order had been placed, otherwise everything was ok

3. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

pills daily dispenser…

this is ideal for putting my wife's daily 6 pills ready for her each day . a good point is when closed they are child proof but even adults struggle to open them.

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Uk medi - don’t bother!

Although my order was dispatched really quickly, unfortunately they used Royal Mail to deliver. 48 hour tracked- yet still Royal Mail seem to have lost it! I needed the needles urgently- but now I need to try and source them elsewhere. Won’t order from you again until you use a more reliable delivery company. Disappointed
Update
My address was on the order! Your customer service is useless. Don’t bother ordering from this company! Never again!

Update
The agent would only send it next day if I paid even more- I said don’t bother- in other words, send it slow mail! Nearly two weeks and I’ve neither my order or a refund! Useless!

3. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til UKMEDI

Svar fra UKMEDI

Hi Denise,

Thank you for your feedback.

I've checked, and it looks like you missed the house number from your address when you placed the order, which is why Royal Mail haven't been able to deliver it yet.

They sometimes hold back parcels to see if any others come for the same postcode and name to save the order from being returned to the sender.

I can see that our support emailed you when we opened this morning, but we haven't had a response from you yet to try to help resolve your issues.

UKMEDI

- In response to your amended review.

As our earlier response and via email mentioned, your order was placed with 2 different addresses. Your billing address was correct, but your delivery address was missing the street number.

We can't know if an address is correct; we process over 1000 orders a day and rely on the information entered by the customer at checkout.

Our customer service agent offered to resend your order via a next-day service, but your email response was not to bother, so we haven't resent anything.

As a business, we are charged by carriers for outbound and return postage for parcels that are incorrectly addressed, but we do not pass that return cost on. However, we ask for payment to resend the order when the error is not from us.

These terms will be the same for any e-commerce business.

Regards

- Hi, We are waiting for your order to be returned to us by Royal Mail so that we can process the refund.




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