Ordered seat covers for my new belingo in June, we were told there would be a delay until August which I excepted, August passed on seat covers, we have tried at least 10 times to ring and emailed 3... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Absolutely love our new leatherette seat covers from UK Custom Covers. The fit in our new Nissan NV300 is spot on and the quality is brilliant throughout. The finishing touches, especially having... Vis mer
The cover arrived on time and seemed to fit but there was water ingress under the cover when it first rained after the heatwaves. It was wet between the cover and the soft-top roof. Contacted them 5 t... Vis mer
Really pleased with the Vw crafter insulated screen and side window cover , fits very nicely, doesn’t flap around in the wind and does exactly what it’s supposed to do . Wish I’d bought one years ago... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
UK Custom Covers manufacture & distribute seat covers across the UK, Europe & North America. Founded in 2006, we pride ourselves on the quality of our product & service to our customers, whilst sticking to our roots of being a family-run business. Our brand was born, committing to getting premium products to outdoor enthusiasts, trade people & anyone with a habit of dirtying their vehicle. We offer highly customisable products, with our in-house embroidery service allowing you to make your purchase your own.
Kontaktopplysninger
43 Standard Way, PO16 8XD, Fareham, Storbritannia
- 02392383635
- sales@ukcustomcovers.com
- ukcustomcovers.com
3,1
Middels
629 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 19 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Renault trafic seat covers
Great customer service, very nice seat covers, great quality, took abit of fitting but look great
28. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you for the positive review, we appreciate it.
Poor quality seat covers that didn't…
Poor quality seat covers that didn't fit, company not interested in giving me my money back
5. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
I can see from the customer service email exchanges that you have the incorrect armrest style and was advised we did not have an alternative to suit you seats, this can of course be returned back to us for a refund, please let the customer service team know and they can provide the return details.
Mini Clubman boot protector
I purchased a Mini Clubman boot protector. Initially an incorrect one was sent to me but customer service is excellent and all was speedily rectified. The cover itself is of superb quality and I would recommend them if you want to protect your car. Thank you
13. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you for the positive feedback, we really appreciate it.
Svar fra UK Custom Covers
Thank you for the positive review, we appreciate it.
Awesome Delivery..
Great Customer Service, Delivery and product..
Take note businesses around the UK.
17. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you for the positive review, we appreciate it.
Customer services were pretty good to…
Customer services were pretty good to deal with, but were told that if we ordered by Friday, items would be delivered Tuesday. This did not happen, it was another few days after this.
Product itself is good, looks quite well made.
24. juni 2024
Svar fra UK Custom Covers
Thank you for your review, I am sorry to hear you did not receive this when you expected, this was a pre-order product and we dispatch all pre-orders as a priority once available.
Long Lead Time
A very long lead time with no explanations until after 3 weeks I called them. Good product once it finally turned up.
24. juni 2024
Svar fra UK Custom Covers
Thank you for your review, the product ordered was a pre-order item and advises the availability date on the advert, I am sorry if you had not noticed this at the time, we dispatch all pre-orders as a priority once available. We are glad you are happy with it when it arrived.
Svar fra UK Custom Covers
Thank you for your positive review.
Custom Cover for a 2016 VW T6 Caravelle…
Custom Cover for a 2016 VW T6 Caravelle arrived on time and fits really well. Easy to fit and provides a decent amount of 'blackout'.
24. juni 2024
Svar fra UK Custom Covers
Thank you for your positive review, we really appreciate it.
Ordered came quickly fits perfect…
Ordered came quickly fits perfect thankyou so well made glad I found your company
24. juni 2024
Svar fra UK Custom Covers
Thank you for your positive review, we really appreciate it.
cover on Ducato
Good fit cover on Ducato, folds up back into pouch, dried quickly.
7. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you for the positive review, we are glad you are happy with your product.
Svar fra UK Custom Covers
Thank you for the positive feedback, we really appreciate it.
Svar fra UK Custom Covers
We are glad to hear you are happy with your order and we appreciate the positive review.
Very quick and simple order and…
Very quick and simple order and shipping.
Well made High quality boat cover.
Will return when in need of a new one.
28. mai 2024
Svar fra UK Custom Covers
Thank you for your positive review, we appreciate it.
Poor quality products
Honda S2000 roof stand. Poor quality chipped product, with even worse after sales 'service.' Once they have your money, they don't care. Go elsewhere.
24. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
I am sorry to see this negative review, unfortunately I cannot see any order information for you to be able to look into this. Our customer service team try to help as much as possible so this sounds very unusual.
Awful company, poor quality, avoid.
The laser dinghy boat cover I purchased lasted for 16 months. The material faded and rotted and the wind blew a big hole in the cover. Custom covers were not interested in helping, said it was out of warranty so tuff.
18. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Without knowing how the cover has been cared for (re-proofed etc..) over the time-frame and with it being out of the 12 month warranty we are unfortunately unable to resolve this. Our customer service team would not respond in the manner depicted.
Svar fra UK Custom Covers
Thank you for the positive feedback, we appreciate it.
Svar fra UK Custom Covers
Thank you for the kind feedback, we are glad you are happy with your order.
Svar fra UK Custom Covers
Thank you for the positive feeback, we appreciate it.
Excellent after sales service
I ordered some leather style covers for my Transit Custom. They arrived promptly, and I fitted them with no problems, until I got to the driver's seat (seat part only, not back piece).
It turned out that the wrong seat cover had been put in with the other items.
Unfortunately, I managed to tear it, whilst trying to fit it.
I contacted the company, who asked for a photo of the identification label under the cover so they could check if it was the right one.
They then promptly sent me the correct replacement, which fitted perfectly.
I'm really happy with the covers, as they look great in the vehicle, and seem really well made.
Great customer service from this company, courtesy of Ann.
Would definitely use again for the customer service, and excellent product.
20. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you very much for the positive feedback, I have passed the message on to Ann. We are glad to hear you are happy with your seat covers.
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