Ordered seat covers for my new belingo in June, we were told there would be a delay until August which I excepted, August passed on seat covers, we have tried at least 10 times to ring and emailed 3... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely love our new leatherette seat covers from UK Custom Covers. The fit in our new Nissan NV300 is spot on and the quality is brilliant throughout. The finishing touches, especially having... Vis mer
The cover arrived on time and seemed to fit but there was water ingress under the cover when it first rained after the heatwaves. It was wet between the cover and the soft-top roof. Contacted them 5 t... Vis mer
Really pleased with the Vw crafter insulated screen and side window cover , fits very nicely, doesn’t flap around in the wind and does exactly what it’s supposed to do . Wish I’d bought one years ago... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
UK Custom Covers manufacture & distribute seat covers across the UK, Europe & North America. Founded in 2006, we pride ourselves on the quality of our product & service to our customers, whilst sticking to our roots of being a family-run business. Our brand was born, committing to getting premium products to outdoor enthusiasts, trade people & anyone with a habit of dirtying their vehicle. We offer highly customisable products, with our in-house embroidery service allowing you to make your purchase your own.
Kontaktopplysninger
43 Standard Way, PO16 8XD, Fareham, Storbritannia
- 02392383635
- sales@ukcustomcovers.com
- ukcustomcovers.com
3,1
Middels
629 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 19 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly recommend these guys
Highly recommend these guys, slight issue with order but resolved in a very professional manner. Would definitely use again.
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you for leaving a 5 star review, we are glad our customer service team were able to resolve any issues promptly and that you will continue to use our products in the future, we really appreciate your recommendation. Kind regards, Lynn.
New seat covers
Great quality seat covers although they weren’t the same as in the picture on the website which was disappointing. Maybe would have ordered others if I had known
11. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you for taking the time to leave feedback, we apologise if the product was not as you were expecting, please do reach out to our customer service team who will look into this for you, we want you to be completely happy with your purchase. Kind regards, Lynn.
Great product
Great product. Fits our T6 windscreen perfectly.
Great service and speedy delivery.
28. juli 2025
Svar fra UK Custom Covers
Thank you for your very kind review, we are thrilled to hear you feel it fits your pop top T6 perfectly. We really appreciate the feedback. Kind regards, Lynn.
Quick delivery and has described
26. juli 2025
Svar fra UK Custom Covers
Thank you for your positive review, we are glad to hear you are happy with your mat, thank you for taking the time to leave the kind feedback. Kind regards, Lynn.
Ordered a set of seat covers for a 3…
Ordered a set of seat covers for a 3 seat berlingo van. Middle seat base missing. I sent three detailed emails no response. I then phoned and left 2 detailed phone call answer machine messages. Then somebody phoned and asked what my problem was!!!! They then sent me the base cover in a different material. I have sent a email asking how I can send back and get a refund watch this space!!
9. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
I am very sorry to see the negative review and is very unusual to hear, we will look into this as we want our customers to be happy with their purchase. If we could have some more information regarding your order number, we will look to making this right for you. Kind regards, Lynn.
E Class Boot liner
The overall fit of the boot liner is okay, however there is Velcro on the outer sides, which I assumed would anchor itself to the boot carpets, but this isn't happening, meaning that the liner tends to fold in on itself.
25. juli 2025
Svar fra UK Custom Covers
Thank you for taking the time to leave us a review, I am sorry to hear you are having trouble with the outer sides of your liner, you should have received corresponding Velcro to stick the liner to the interior carpet of the vehicle that will keep the liner in place. Please do contact our customer service team who can look into this for you as we want you to be completely happy with your boot liner. Kind regards, Lynn.
Appalling service from this company
Appalling service from this company . Wrong covers sent that did not fit and then I gave up trying to get a response from customer services
Don’t waste your time with these
Dom
London
9. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
I am sorry to see the negative review, so we can look into this for you could you contact us with your order number and full name as we cannot find any emails at present, our customer service team reply to all emails daily so this is unusual to hear and we would like to rectify any issues for you. Sorry for any inconvenience. Kind regards, Lynn.
For the money Brilliant.
For the money Brilliant.
Fits 6.1 transporter pop top brilliantly.
30. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you for your very kind review, we are thrilled to hear you feel it is brilliant for the money and fits your pop top T6.1 perfectly. We really appreciate the feedback. Kind regards, Lynn.
Prompt delivery of a cover for the…
Prompt delivery of a cover for the windscreen and front door windows for our VW T5. Perfect fit and kept the sun off in extreme (35 + heat). Good value.
16. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you for your 5 star review, we are very glad to hear that you are happy with the T5 screen wrap, that it was a perfect fit for your vehicle and providing much needed shade from the lovely weather. Kind regards, Lynn.
VW transporter Seat storage
Just received my VW TRANSPORTER T5/T5.1 KOMBI SEAT STORAGE ORGANISER (2003-2015) BLACK. Quality bit of kit, fits perfectly and just what I needed, looks and feels OEM quality. 👍👍
8. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you very much for your 5 star review, we are thrilled to hear you are happy with the organiser and it fits perfectly for you, we really appreciate your feedback. Kind regards, Lynn.
Flat unshaped piece of tarp sewn inside…
Flat unshaped piece of tarp sewn inside out with 1 clip broken and 3 battery terminal clips to try make it fit. Should be sewn shaped at sides with better attatchments .....but it isn't
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
I am sorry to see the negative review, unfortunately we cannot find your order details and cannot see that you have reached out to our customer service team who would be more than happy to help regarding the broken clip, we apologise for this issue and is very unusual to hear, they can also send over the instructions to show how the bulldog clips fit correctly to secure the cover to the roof of the vehicle. Please do reach out as we would like to rectify this and do not like to see our customers left unhappy with their purchase. Kind regards, Lynn.
Exceptionally well made quality covers…
Exceptionally well made quality covers for my Land Rover Discovery 4. Fast despatch and excellent communications and very good price. Cannot fault and would highly recommend.
24. juni 2025
Svar fra UK Custom Covers
Thank you very much for your positive review. We are glad you are happy with the quality of your covers and for the service you have received, we really appreciate your recommendation! Kind regards, Lynn.
Ordered screen wrap covers for my…
Ordered screen wrap covers for my transit custom campervan and unbeknown to me they do not fit a van with a pop top
Customer service has been excellent and they have arrange the return,
Like I said previously, the screen wrap covers are excellent material nicely packaged. It’s just such a shame they don’t fit my pop top
11. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you very much for your kind review. We are glad our customer service team were able to assist you, we will suggest a version for pop tops to our production team. Kind regards, Lynn.
New boat cover
Excellent price, quality product, and really fast delivery. First class overall
27. mai 2025
Svar fra UK Custom Covers
Thank you very much for your 5 star review! We are thrilled to hear you are happy with your cover, the quality, price and delivery. Kind regards, Lynn.
Leatherette seat covers.
Brought leatherette seat covers for our transit custom, bit of a struggle to fit but once on they look great. Quick delivery too.
27. mai 2025
Svar fra UK Custom Covers
Thank you for your positive feedback, we are glad you are happy with the delivery speed and how your covers look once fitted. Kind regards, Lynn.
Deliverd on time
27. mai 2025
Svar fra UK Custom Covers
Thank you very much for leaving us a 5 star review, we are glad you received your parcel on time. Kind regards, Lynn
Really good quality covers
Really good quality covers. Fit my VW Passat estate boot perfectly.
27. mai 2025
Svar fra UK Custom Covers
Thank you so much for the positive review! We're glad to hear that you're happy with your boot liner and it's quality. Kind regards, Lynn
Never received the cover I ordered
Never received the cover I ordered, had to virtually beg to get a refund.
19. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
I am sorry to see the negative review, so we can look into this for you, we have requested more information as we cannot find an order from you, if you could respond so we can try to help. Kind regards, Lynn
Great customer service.
I just want to say thank you for the great service recently received.
I have purchased a few items from your company and have always been pleased with the quality. Recently I couldn’t find the product I wanted, (via your company store on eBay), so had to use another seller.
The competitors product simply wasn’t as good as yours, so I returned it, and decided to see if ringing your company direct would yield a different result.
Your customer service lady was brilliant; a more polite and helpful person I could not have asked for; she went the extra mile, talking to people is stores and physically checked stock herself; she then rang me back, (twice), and within 48 hrs. the item was sourced and dispatched.
Good products and great customer service; thanks again.
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you’ve been pleased with the quality of our products and that our customer service team was able to assist you so thoroughly. Your appreciation means a great deal to us, especially your recognition of the extra effort made by our colleague to source the item and keep you updated throughout the process.
Providing great service and quality products is important to us. We'll be sure to pass on your lovely comments to the team member who helped you, it will mean a lot to her.
We really appreciate your continued support, and please don’t hesitate to reach out if there’s anything else we can help with.
Kind regards, Lynn.
BMW 520 tourer boot liner.
Ordered the covers through Amazon and was told 5 days for delivery and they arrived two days after ordering, installed my boot liner following the instructions within 30 minutes and it fits perfectly and is made from good robust material! Will go to UK custom covers for all my covers going forward after this, can’t rate them highly enough. The only issue I had was I ran out of Velcro so I couldn’t fit the tail cover but I may have cut the tabs too big.
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra UK Custom Covers
Thank you so much for your positive feedback! We're thrilled to hear your order arrived earlier than expected and that the boot liner fit perfectly and met your expectations for quality. Please do contact our customer service team if you require any assistance. We really appreciate your support and look forward to serving you again! Kind regards, Lynn.
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