Great product -well designed and built. Odd that they should hide their Chinese origins - presumably ashamed of the world's justified perception of most Chinese goods (and companies) as being poor qu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great prices, products and delivery. Only let down by DPD who gave me a timeslot of 21:00-22:00 but failed to deliver until the following lunchtime. STILL received a couple of days earlier than an... Vis mer
Dreadful company that sells cheap products designed to break. We bought a wire walk in chicken shed at considerable expense. After just over a year of use it collapsed completely, almost killing the a... Vis mer
Selskapet har svart
Good fit, easy to cut. Attractive silver (grey) colour and great load capacity. Now awaiting a few more tiles to complete the job. Finally, a competitive price when compared to others in the market.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Kontaktopplysninger
Storbritannia
- https://uk.vevor.com/pages/contact-us
- uk.vevor.com
4,4
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I’ve been trying to resolve a delivery…
I’ve been trying to resolve a delivery issue with the seller since April 2nd, but unfortunately, the problem is still not resolved. The parcel was clearly left by the delivery company in an unsafe location—on the street, right next to a school and a pub. This is clearly the fault of the delivery company, yet the seller has not taken proper action to help resolve the situation. It’s been a really long time, and I’m still waiting. Very disappointing experience so far. Let’s see what happens next.
2. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra uk.vevor.com
Hello customer.
Thank you for purchasing our product.
We deeply apologize for any inconvenience caused, and we are committed to resolving the issue for you promptly. We are already working on your situation, it may take a little more time and we will speed up the process.
Thank you for your understanding.
Best regards,
Vevor
A delivery was very prompt
A delivery was very prompt. Quality of the product is very good. Iam glad with shipping.
16. mai 2025
Motor bike scissor lift.
Very fast delivery. Easy ordering process and excellent quality product.
14. mai 2025
Great prices, products and delivery
Great prices, products and delivery. Only let down by DPD who gave me a timeslot of 21:00-22:00 but failed to deliver until the following lunchtime.
STILL received a couple of days earlier than anticipated. Evri and RM delivered as informed (same day DPD should have originally).
Will definitely use again
16. mai 2025
Very good price and free delivery.
16. mai 2025
Value items and fast delivery
Got a shower wall niche in stainless steel , easy and quick to fix, job done , saves tiling job, will get more for my clients,
16. mai 2025
Quality Tile cutter
Bought one of their large tile cutters and I am very impressed with the build quality and cutting accuracy of the item at a very reasonable cost.
15. mai 2025
Anmeldelse skrevet uten oppfordring
Ordered a net that had lacking instructions re how to adjust height, but Vevor sorted it in the end
Ordered a net that was described as suitable for pickleball as meant to be height adjustable. Net arrived and clearly states it is a badminton net - nowhere in the instructions did it say it is height adjustable and you cannot play pickeball over a 5-6ft high net! I raised a support request and after 12 days they confirmed exactly how to set the height and included a video - just a shame it took so long to get there. Hopefully they will update the instructions as well and then no one else will be confused (as I was).
13. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra uk.vevor.com
Dear customer,
We received your review on trustpilot.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you, ticket NO.:415323281584128
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
Good products, Bad comms
Twice I've tried to order the same product using Klarna then PayPal (pay in three) and both are ordered, cancelled then refunded.
This is without any information any back story, any apology or explanation. All they said to me was that karna isn't accepted anymore. Why is it on the website. And why isn't PayPal working either? I tried using the customer service chat but it is all cut and paste answers in the main with very little explanation.
I have ordered something with them before and I was very pleased with it and I thought oh this is a good company to work with but if something goes wrong you don't know why and you certainly find they're not going out of their way to fix it.
I wonder if there's been a change of management or some streamlining or such but things are not feeling like they were the year ago when purchasing.
1. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra uk.vevor.com
Dear customer,
We received your review on trustpilot.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you, ticket NO.:414692773883904
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
Not sure how legit this company is
Not sure how legit this company is. Bought a product, received follow up that is was being packaged and sent. Next day email to say they were cancelling my order with no reason other than "logistics issues" and not to order again! Product still available to purchase so they probably just didn't want to pay shipping. Shocking service, avoid!
EDIT: I've had a response and it seems they won't deliver or pay costs to Ireland/Northern Ireland. It would have been easier if they just put that on the website.
1. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra uk.vevor.com
Dear customer,
Thank you for your letter.
We deeply apologize for any inconvenience caused to you. Unfortunately, we are unable to ship to you because the warehouse near you does not have the product in stock and the warehouse far away cannot deliver to your address. We have to cancel your order. Your order has been refunded to the account you used when paying. We hope you can understand.
If you have any questions, please feel free to contact us.
Sincerely,
VEVOR
AVOID AT ALL COSTS
AVOID AT ALL COSTS!
Ordered a tow along grass collector at over £200. It’s been with the unknown ‘carrier’ for 4 days now and nothings changed as to its status. Just says they have it. Tried to contact them but the chat function doesn’t work & no other way of getting in touch, what a surprise.
Contacted Vevor and just get the runaround saying they’ll get the courier to update the status but again, nothing changes. Will be contacting our credit card company for a refund.
EDIT.
The so called reply from Vevor is the same copy & paste response given on the complaint ticket. This company is not to be trusted.
25. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra uk.vevor.com
Dear customer,
Thank you for contacting us. We sincerely apologize for the inconvenience this has caused you.
We are still waiting for the results of the investigation by our logistics colleagues. Please wait patiently for a few more days.
We will try our best to deal with it for you.
Sincerely,
VEVOR Support
This is not a review about the company
This is not a review about the company, I have used them a number of times, and they despatch on time, however I will say to return an item is a nightmare, and very complicated.
This is about one of their products, VEVOR Spare Tire Carrier for a trailer, you have to have what they call a pocket on the 'A' frame of the trailer, which is basically a 'U' shaped metal piece that is welded onto the drawbar or where ever you want to fit it, it then slides into this pocket, and a piece of metal is provided to bolt to the bottom, if you don't have this 'pocket' then either you have to get one made and welded, or start drilling holes in the bracket, and where ever you want to fit this thing, my advice stay away from it, unless you have the correct fitting for it, having said that, it's a well made item.
I did contact them and told them my plight, and they did give a non return refund.
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra uk.vevor.com
Dear Customer,
Thank you for your email.
We are sorry to hear that you are experiencing an issue with your product. To assist you better, we kindly request some additional information before contacting our technician for a solution.
To help our technicians analyze the issue more effectively, could you please provide a detailed description of the problem along with photos or videos? You can attach the files directly to this email and reply to us.
If the file size is too large to send via email, please upload it to [SwissTransfer](https://www.swisstransfer.com/en-us) and share the download link with us.
Once we receive the necessary information, we will immediately contact our technical team to resolve the issue for you.
If you have any further questions, please feel free to reach out. We wish you a wonderful day ahead!
With kind regards,
VEVOR
Excellent service
18. april 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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