The frame arrived damaged so the print has becomes useless. We waited two weeks for the order to be fulfilled. Very bad customer experience. No phone number to complain. Do not recommend.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Would give 0 if I could. Submitted my order a month ago and still not received. Ordered twice and contacted to cancel one and to check on where my order is as estimated 9 days…. Still no reply and no... Vis mer
I haven't yet received my print and frame but I've never had such a fantastic experience via their online chat. For one thing, it was a real person (!) and Tom went out of his way to help. Offering h... Vis mer
Where do I begin with this company? My experience was extremely disappointing from start to finish. I ordered a personalised mount and provided detailed artwork along with clear instructions... Vis mer
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29 anmeldelser
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Absolute rubbish
I never write reviews but my experience with this company was so awful that I feel the need to let others know they need to avoid them.
This company doesn’t even deserve 1 star. I ordered a framed print for my dad’s birthday, not only did it arrive very late but they also sent the wrong size (I ordered a 16 inch and received a 20 inch - I specifically needed the smaller one as my dad’s house is quite small and and anything larger than what I ordered would have been too big.
I placed the order in October 2023 and I’m still waiting to hear back from their customer service in January 2024 despite multiple emails and online requests! Their phone number just rings out and then cuts off. Absolutely rubbish company and the print was very blurry too. Scam artists!
31. oktober 2023
Anmeldelse skrevet uten oppfordring
Showed up months late & poor quality
Showed up 2 and a half months after order when it was advertised as two week delivery. Completely missed the occasion it was for and it was awful! Called and messaged, the number was automated and no messages were responded to. AWFUL costumer service and FALSE ADVERTISING! Also poor quality. And to top it off, company doesn’t even care about its costumers! Don’t buy from them, hopefully they will go out of business as they should. UK Print Frame Co, you suck!
14. desember 2023
Anmeldelse skrevet uten oppfordring
Want to give the 0
Want to give the 0, As I have now seen for myself do not use this company.
Taken 3months to have product I ordered personalised for an anniversary back in September..
Sent loads of emails, messaged customer service no response.
Finally had it delivered today but totally wrong, I don't even know the song on the record, no words I asked personalised with..
Shocking, please report company, trading standards need to be informed..
19. desember 2023
Anmeldelse skrevet uten oppfordring
Absolutely shocking service
Absolutely shocking service from this company. I ordered a print which has not arrived and I have sent several emails, Facebook and Instagram messages and received no reply. The phone number provided in the website does not exist. Do not use this company.
12. desember 2023
Anmeldelse skrevet uten oppfordring
Avoid at all costs
Don't use this company for anything.
I ordered 2 framed pictures and it took approximately 4 weeks to get sent.
When they arrived the order was incorrect.
I have contacted their customer services and they either don't respond or it takes weeks before they do.
There are far better companies offering far better services.
27. november 2023
Anmeldelse skrevet uten oppfordring
Scam company, take the money and dont respond
Ordered a framed print about 4 weeks ago, no reply to multiple emails i've sent.
Pretty sure this is just a scam website.
Currently doing a charge back through my bank to retrieve the money they have stolen.
16. oktober 2023
Anmeldelse skrevet uten oppfordring
Awful Personalised Framed Photo
Awful. Avoid this company. I ordered a framed photo as a gift. I attached a good quality photo and yet the framed photo received was awful, out of focus and washed out colours. I would be embarrassed to give it as a gift.
I have contacted them twice and had no response. I am now trying to get a refund through PayPal.
Total waste of money and absolutely no care for their customers.
2. oktober 2023
Anmeldelse skrevet uten oppfordring
I ordered a photo collage for my…
I ordered a photo collage for my daughters 18th and I adjusted some of the photos to fit the frame correctly. The collage arrived and the photos I’d adjusted hadn’t been altered and the result meant the tops of heads were missing from some of the photos. Looks ridiculous now. I Emailed on approx. 4 occasions to try and sort it but despite them telling me they would correct it, they didn’t. Terrible customer service. Don’t waste your money like I did.
14. mai 2023
Anmeldelse skrevet uten oppfordring
Got my order wrong then and would not refund or replace
Got my order wrong. Messed up what was supposed to be a personalised birthday present.
Sent 2 emails and messaged on Facebook to Print Frame Co with no response.
They took my money sent me a useless picture and then ignored my messages.
Avoid.
18. august 2022
Anmeldelse skrevet uten oppfordring
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