The customer service was excellent.I had a faulty pump and emailed Nuxe and after confirming a few details they replaced my product .Their products are lovely to use and I have no qualms about buying... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Beautiful products! I always order through Next and after reading the reviews I’m glad I do. Their products are amazing and smell amazing. What I would suggest is ordering through someone else as the... Vis mer
Nuxe products are lovely but I would suggest buying them from elsewhere. Nuxe customer service is terrible. Orders go missing, they wont replace items and items within your order get cancelled with no... Vis mer
Had a sample in beauty box was very impressed the oil sinks in well my dry skin loves it the perfume nice not too over powering, most other oils not as good results I like it’s multi purpose I have s... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
NUXE, la Nature est Prodigieuse®. Retrouvez tous nos Soins visage et corps, Anti-Age et Spa NUXE sur le site Officiel. Livraison 48h Offerte dès 50€ d'achats!
Kontaktopplysninger
Tyler Street, Hollywood, Storbritannia
- uk.nuxe.com
3,7
Middels
43 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great products abysmal communication
I love Nuxe products. I spend a lot of money on them.
I have had an issue with my loyalty points from my last 3 orders totally yet again around £100.
The only form of contact is via a form on their website.
I have done this 4 times.
No adjustment and no response.
They have lost an excellent customer.
I shall not be buying again neither I store or via website
Just checked my account the next day after posting this review to see if I had any response to my 4 contact form messages. They hav3 now removed ALL my loyalty points!
Nuxe obviously do not like negative feedback even when it is totally valid
21. februar 2019
Anmeldelse skrevet uten oppfordring
They sent me second hand goods...
I purchased 2 gift sets with Nuxe during the after Christmas sale. One of the sets was absolutely perfect, the other one - the tamper seal had been opened and sticky taped over, which I wasn't too happy about, but as I was treating myself, not gifting it to anyone else I would have overlooked it had it not been for the fact that two of the four products had clearly been opened, the lip balm had a gouge in it and the hand cream tamper plastic had been removed and badly placed back on. This could have easily been missed by me and only found out too late (I store things until I need them) to send back or it could have been a present for someone and been a massive disappointment to them. I have sent a message to Nuxe (as they avoid putting a telephone number on their website, although they are happy to ask for yours) to try and get a NEW replacement and postage costs as I don't see why I should be out if pocket for their error. I cannot believe a supposedly high end manufacturer would make this kind of mistake, surely they should have some sort of quality control checking returns haven't been opened and used, so the don't end up flogging used goods to unsuspecting customers who are making purchases in good faith.
4. januar 2019
Anmeldelse skrevet uten oppfordring
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