I like this bag, it’s a nice colour for holidays, good quality and arrived in good time, it’s a keeper
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am very happy with the quality of my purchases, the reasonable prices and quick delivery. I'm glad I ordered from Matt and Nat but I took 1 star off because they never gave me the promised 10% disco... Vis mer
Shipping was expensive and yet it came in a plastic bag with absolutely no protection. In fact, I didn’t quite understand why you included the cloth mat and Nat bag in the package… what’s the point of... Vis mer
Really slow customer service response. Faulty item but wouldn't replace until original had been sent back, too late as it was a birthday gift. Website said no exchange or refunds for reduced items.... Vis mer
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The product is a lovely quality
The product is a lovely quality, colour and meets all of my eco ethical demands. It is the perfect size and the compartments are really useful. The only thing missing is a key fob, or carabina to attach a set of house keys. Also, advise that the dust cover bag is also made of recycled material.
Love it!!!
Lovely product, delivered with care and absolutely love it! Highly recommend purchasing and supporting their products!
Excellent products at great prices
Lovely bag but photo not accurate of colour
The bag is lovely and well made. My one complaint is that the herb colour online looked quite different to the colour the bag actually is - it's much paler and more blue toned than the photo showed. Did end up keeping the bag but for the money the photos should be more accurate.
Nice selection, wouldn't pay full price.
Nice selection of products, all as described and arrived on time. Good value for money on the sale, not sure I'd pay full price though as many High Street shops sell vegan bags and shoes at a fraction of the price now. Deducted 1 star as the packaging was shoddy, the outer box was tatty albeit contents fine. I'm all for reusing packaging but make it presentable.
Delivery didn’t arrive
I’ve ordered from Matt & Nat 12 days ago. Shipment is instructed to be 3-5 days. contact with them is only via email, and they take 4 business days to response!
Love the products as always
Love the products as always. Matt and nat handbags are beautifully crafted and a great addition to any wardrobe.Speedy and efficient delivery.
Poor customer service
Provided all invoicing details as this was important. They didn’t complete the invoice details with the correct information and then refused to change it.
Amazing responsive customer service
Beautiful bag
Very pleased with item
I really like your products but…
I really like your products, but it’s unfair that we can’t return sale items. I accidentally ordered 2 wallets and can’t return the surplus one.
Beautiful.
Beautiful product, good quality, fast delivery. And environmentally friendly!
Happy to see more brands embrace…
Happy to see more brands embrace sustainable materials. The bags are good quality and worth the money!
Bad customer service and returns
Trying to arrange a return for weeks and can’t get any response from customer services, unless this has been going to my junk mail but I have checked
And there seems no other way to contact you. Extremely frustrating.
Delivery cost is ridiculous
Not sure why the delivery is so expensive, especially because the return (at your own expense) only cost me ~1/3 of the delivery cost that Matt&Nat charge. It's put me off from ordering again.
Slow
Really slow customer service response. Faulty item but wouldn't replace until original had been sent back, too late as it was a birthday gift. Website said no exchange or refunds for reduced items. Wouldn't use them again.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








