I have been using J. Janan perfume for my family for more than 5 years, and I absolutely love the smell and how long-lasting it normally is. This was my first time ordering it online from J., and unfo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
One of my outfits had a tear in the fabric and I contacted customer services and they did not reply. Hi, thank you for replying to this review, I did not receive an email so maybe it went into sp... Vis mer
Selskapet har svart
Went to the Ilford Lane branch last week. Needed x3 waist jackets served by Nida who advised accordingly and very professionally. Excellent Customer Service would definitely go back there!!!! Than... Vis mer
Selskapet har svart
Went into the Birmingham store and they didn’t have my size. Ordered it online next day delivery for an emergency outfit required for the following day and I got it before 1pm, thank you so much! I wo... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
J. was established in 2002 with a unique philosophy to revive the country's cultural heritage and make Shalwar Kameez; the popular wear, and soon became one of the most famous and recognizable clothing brands in South East Asia. It expanded its store network to 100+ outlets nationwide. J. has further expanded globally by opening 20 outlets in the UK, Australia, Canada, New Zealand, UAE, Qatar, to name a few. We pride ourselves on being a complete apparel brand that deals in eastern wear, perfumes, footwear and accessories for women and men of all ages. We work in different categories and textures like silk, chiffon, cotton, cambric, lawn and fabrics that suit the season. Our clothing line reflects current fashion trends with modest detailing. Designs are inspired from Renaissance, Aztec, Fusion, Arabian and other aesthetics. From the humble beginnings of a brand that believed in being Soully East, we have moved forward with more decorative touches to our portfolio and have strung together a loyal base of customers all over the world.
Kontaktopplysninger
Storbritannia
- uk.junaidjamshed.com
4,0
Bra
489 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 51 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The sizes were not as described
The sizes were not as described. Too much hassle to change as company doesn't allow for items to be taken to shops, but has to be done through post. Wouldn't have ordered items if I knew I can't return or exchange at shops. You have to pay for postage to return items. Won't ever order from this place again.
12. januar 2026
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
Please contact us so we can send you a return label so you can return the item back to us without having to pay any returning fee.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Amazing experience and the clothes are…
Amazing experience and the clothes are best in class.
3. januar 2026
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
I'm happy to shopping from here.
I'm happy to shopping from here . The dresses very nice and quality also good . If possible make same punjabi for father's and sons .
9. januar 2026
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Poor customer support service
I have all the email screen shots that I have sent multiple times, and also did the calls multiple times but no one pickup the call. I recently three ordered full shalwar and kameez and it shows in the picture full shalwar and kameez, and again I receive only kameez. This is very frustrating and disappointed for me. Very poor customer support.
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue as we cannot see your order details.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Janan
They send me wrong order
They send me wrong order. After emailing them, I got no response again...
9. januar 2026
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue as we sent a return label for you to send the wrong item back on 12th January, but we have checked, and you have not sent it back yet.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Janan
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
good
I havent received my money yet, can you please process my payment back quickly.
31. desember 2025
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
In picture show you full suit but only kurta .not clear said only kurta.
Not clear information
7. januar 2026
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers, and i can confirm the refund for your order has been made as the order was lost by Royal Mail.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Most times they are Excellent
Overall, I was happy with my purchase. I had ordered a blue velvet suit for £78.59. However when my family ordered some more clothes from the site the colours were different aswell as the sizes were wrong
28. desember 2025
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Following our conversation if you can inform your family member who purchased and had an issue with the order, to email us with the order number and images of the defects and sizing error, we can issue a return label for them to send it back to us, or we can offer a discount on the item.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Poor stitching .
26. desember 2025
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
Janan/J.junaid jamshed/aapas
Nice collection
Nice collection, but make more fancy dresses for parties in cotton, lawn & in other stuff!
3. januar 2026
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Used reliable carrier service, delivered on time.
Good quality clothes, very good customer service. Great for refund and exchange.
26. desember 2025
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
highly recommend to everyone for best…
highly recommend to everyone for best quality and designs..
25. desember 2025
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Authentic Products and reliable Postage
Janan Intense and Janan Oud both authentic and well priced, love the experience and specially Oud is not that bold but sweet and shows the presence.
31. desember 2025
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Svar fra J. Junaid Jamshed by Janan
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback.
The Royal Mail tracking states that your order was delivered on the 31-12-2025.
Kind regards,
J.
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