eXciteOSA by Signifier Medical Technologies Anmeldelser 

453
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

This device has no flexibility at all. If you miss a day you have to start the entire 6 weeks over again. It is very restrictive. Totally frustrating and very expensive. They make you buy a new mouthp... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve tried 3 different apnea devices that cover various parts of the face. Even the smallest & least invasive didn’t work for me, I can’t sleep w/ anything on my face. The EXciteOSA has been wonderful... Vis mer

Vurdert til 4 av 5 stjerner

Good for mild sleep apnea. Tried for 3 months & saw improvement. Stopped for 3 months & getting headaches, thus going back to trying it again. Long term weight control & good diet / exercise is the ke... Vis mer

Vurdert til 2 av 5 stjerner

You have no control over when to use the device. You have to wait 24 hours, not 22, not 23, so even though its the next day, you cant use the device many times because it hasnt beem 24 hours, this lea... Vis mer

Informasjon om virksomheten

  1. Produsent av medisinsk utstyr
  2. Leverandør av medisinsk utstyr
  3. Produsent av medisinsk teknologi
  4. Søvnklinikk

Skrevet av virksomheten

Improving the quality of life, sleep, and relationships by tackling the root cause of OSA and snoring

Try today with our sleep guarantee!

If you don’t notice improvement after 6 weeks, return your device for your money back*

You must start using the device within 1 x calendar week of receiving your eXciteOSA. For optimal results, you should use it every day for 6 weeks. However, we know that we are all only human and people forget things – so we ask that you use it for a total of 6 weeks (a total of 42 days) within an 8 week period (56 days). A session is equivalent to 20 minutes. In addition, it is recommended that you increase the therapy intensity gradually over the treatment period to ensure that you give the treatment every chance of being effective.

Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

453 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 38 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(453)

22 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Can’t support their own product

Tried in vain to keep my therapy with this device up for 18months. Had 2 device replacements due to faults and they were pretty good about reacting to those early issues but then I signed up to the monthly subscription to pay instalment for quarterly mouthpieces amthat rarely were delivered on time in year one. And then 2 together at the start of this year. Went off the subscription and after 4 months tried sourcing fresh mouthpieces. Had to wait 3 months then for new opportunity buy them on the website. Purchased 2 together. They shipped them without correct paperwork and they were rejected at customs. 6 weeks later, no delivery and they are ghosting me as I have requested refunds for the items not delivered but paid for and I have also requested a refund for the device as it useless without fresh mouthpieces.

Update 17th October: still waiting on a promised refund that was promised over a week ago.

Update 14th November. Finally received most of my refund.

5. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til eXciteOSA by Signifier Medical Technologies

Svar fra eXciteOSA by Signifier Medical Technologies

We’re very sorry to hear about your experience and the difficulties you’ve faced receiving your mouthpieces. We completely understand how frustrating this must be, especially when it affects your ability to continue therapy.

We can confirm that your order was shipped on two separate occasions, but unfortunately, both shipments were returned at the border by customs. Even though we provided all the required documentation — the same used for successful deliveries — the parcels were rejected for reasons beyond our control.

We’re working closely with a new logistics partner to ensure smoother customs clearance going forward. Please contact us directly at support@signifiermedical.com
, and we’ll make sure your case is prioritised to arrange either a reshipment or the appropriate resolution.

Thank you for your patience and for giving us the opportunity to make this right.


Signifier Medical Technologies

Vurdert til 2 av 5 stjerner

This device was referred by my Doctor

This device was referred by my Doctor. I called and was given a brief introduction to the device. I proceeded to purchase one. The problem is I went through Medicare B/C of the cost of 1350 at the time. They didn't tell you that you would need to purchase every 3 months a new mouth piece to the tune of 150.00 for a grand total of 600 additional dollars per year. I am not sure that after doing the protocol that it even helped. And to boot. Instead of one lump charge they are submitting monthly rental charges to Medicare I couldn't in good conscience recommend this device

23. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til eXciteOSA by Signifier Medical Technologies

Svar fra eXciteOSA by Signifier Medical Technologies

Thank you for sharing your experience. We’re sorry to hear that you feel disappointed and want to clarify a few important points to help.

eXciteOSA® is an FDA-authorised therapy prescribed by healthcare professionals, and many patients have experienced meaningful improvements with consistent use. The device requires a replacement mouthpiece every 90 days, which is a clinical safety requirement and is disclosed during the onboarding process.

For patients in the U.S., eXciteOSA® is covered under Medicare Part B with an assigned HCPCS code. This means the device is billed as a rental, with Medicare covering the majority of the cost, and patients being responsible only for their standard deductible and coinsurance. Replacement mouthpieces are also reimbursable under a separate code.

We’d really like the chance to review your specific case and ensure everything was handled correctly. Please reach out to our support team at support@signifiermedical.com so we can look into your account and provide guidance on coverage and ongoing support.

We truly value your feedback — it helps us improve the experience for all patients.

Signifier Medical Technologies

Vurdert til 1 av 5 stjerner

Do not buy it!

Do not buy it!
Impossible to get a replacement mouthpiece, my very expensive device is sitting in the drawer.
There is always something, problem with the supplier, shipping delay…
Doesn’t matter if it works or not, you can’t use your device until you have the replacement device.
So disappointing to see how many people fall into this scam, as people who they snore, they are desperate so their partner/family members. And to make business out of this…
Shocking!

28. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til eXciteOSA by Signifier Medical Technologies

Svar fra eXciteOSA by Signifier Medical Technologies

We’re sorry to hear about your experience. Replacement mouthpieces are available, and we’d like to make sure you receive yours without further delay.

Please contact us at support@signifiermedical.com , and our team will work with you directly to get you back on treatment as soon as possible.

Signifier Medical Technologies

Vurdert til 5 av 5 stjerner

I was looking for a way to stop snoring…

I was looking for a way to stop snoring and manage mild sleep apnea without bulky devices. eXciteOSA was the perfect solution. After a few weeks, I’m breathing better and no longer wake up many times a night. Highly recommend giving it a try.

29. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sleeping better

I woke up feeling like garbage every morning. Tried Exciteosa first because CPAP seemed like overkill and glad I did. I still have some crap nights – but it’s definitely made a difference and it could be unrelated but my chronic back pain and headaches aren’t as consistent. I’m getting a new mouthpiece in a few day and will see if I continue to improve.

8. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Worth Every Penny: My ExciteOSA experience

It's honestly such a relief to finally feel like I'm getting a full night's sleep! For ages, I've struggled with sleep apnea, the kind where I'd actually wake myself up with my own snoring – not exactly the most peaceful way to spend the night. Mornings were always a drag, filled with that foggy, low-energy feeling and the occasional headache.

Then, about four months ago, I decided to give ExciteOSA a try, and honestly, the difference has been night and day (pun intended!). I'm consistently waking up feeling genuinely rested and with a level of energy I haven't experienced in years. What's even better is that I'm actually sleeping through the entire night without those disruptive awakenings.

My wife is probably even more thrilled than I am! She's finally getting uninterrupted sleep, which means we're both waking up feeling refreshed and ready for the day. Seriously, the change in our sleep quality has been remarkable.

If you're dealing with snoring or mild sleep apnea, and the impact it's having on your sleep and energy levels, I can't recommend ExciteOSA enough. It truly does work as advertised, and it's made a real positive difference in my life (and my wife's!). Definitely worth looking into!

21. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am 81% through my 6 week therapy

I am 81% through my 6 week therapy. Results have been extremely noticeable. Sleeping better and my wife is telling me I stopped snoring. Happy wife. Happy life!

Will check back in once I complete the full 6 weeks.

20. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

HAD terrible snoring problems

I recently saw my doctor because of my awful snoring and got this device! My wife says it's awesome and I definitely have more energy from sleeping way better! 8 weeks in and I'm super happy I don't have to wear my snore guard any more!!!

13. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good experience

Both my snoring and AHI reduced after the first phase. (~6 weeks). Glad there's a device that goes after the root problem!

28. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Buyer beware

Buyer beware. No customer service. I have been waiting over half a year for a replacement of a broken, defective device. I have waited many months to receive a replacement mouthpiece ordered online. The representatives are unresponsive via email and unreachable via phone. They continue to have a supply shortage of replacement parts since April 2024 per an Excite OSA representative in 2024.

27. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til eXciteOSA by Signifier Medical Technologies

Svar fra eXciteOSA by Signifier Medical Technologies

Thank you for sharing your feedback, and we sincerely apologize for the difficulties you’ve encountered. We understand the frustration caused by delays and communication issues. We want to reassure you that Signifier has mouthpieces available for warranty replacement, and we are ready to support our patients anytime.

We genuinely value our eXciteOSA patients and are committed to resolving outstanding concerns. Please contact us directly at support@signifiermedical.com with your order details, and we will prioritize addressing your issue promptly. We appreciate your patience and understanding as we continue to support our patients.

eXciteOSA Team

Vurdert til 5 av 5 stjerner

Sleep better now!

I honestly didn’t think anything could help my snoring, I’ve literally everything. I tried mouthpieces, nasal strips, different pillows, you name it. My wife was constantly nudging me awake and I’d wake up feeling like crap from no sleep. I wasn’t even sure I had sleep apnea because I wasn’t diagnosed but I knew something wasn’t right.

Then a buddy of mine mentioned eXciteOSA and it changed everything. Greatest part is that  I don’t have to wear anything while I sleep just during the day for like 20 min. Within the first few weeks of using it, my wife and I noticed a huge difference. My snoring went way down, I started sleeping through the night without waking up exhausted, and I actually had energy during the day. I never realized how much bad sleep was affecting me until I finally started getting some good sleep. Don’t think about it, just get it and you’ll thank me later.

9. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Device is working!

I am about 3/4 through on first round of 42 sessions. It's been very positive in terms of the restful sleep I am getting, and feeling much more refreshed when wakening up. It required a bit of time to ratchet up with the intensity level but now I am operating at 13/15; and it's very tolerable to me. My wife's using one too, and her snoring is almost inaudible! Love the device!

7. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My only option was CPAP...

My only option was CPAP...
I was diagnosed with mild OSA and couldn't believe that I needed CPAP. I am young so didn't want to have to use that forever and am really glad I found this product. It has really helped me and I feel a lot more rested (even with two children!). I have reached to customer support with two questions and they have been helpful and responsive.

13. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Product Works... But app has issues.

I've been using mouthpiece for a while now and it does work, although you have to use it every day for the initial 90 days and then regularly afterwards. The app itself has consistently had bugs (crashes, doesn't load, etc.) and issues and every time it gets fixed, a new one comes along shortly after, which is quite frustrating. There have been some supply issues lately too, but I'm assured they'll be resolved. Let's hope so.

27. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No support. No contact. No delivery of items.

Nearly impossible to get in contact with anyone. Even my doctor's office can't reach anyone on their team for support after repeated attempts. It's been like this for almost a year and I'm just fed up with the lack of support from them to get replacement mouthpieces and a new device to replace my broken one.

19. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til eXciteOSA by Signifier Medical Technologies

Svar fra eXciteOSA by Signifier Medical Technologies

We are truly sorry to hear about the difficulties you’ve faced in reaching our support team, and we completely understand your frustration. We take these concerns very seriously and are committed to resolving your issue as quickly as possible.

To address your concerns directly, I want to assure you that we are ready to support our patients at any time. Please reach out to us directly at support@signifiermedical.com with your order details or any specific information regarding your case, and we will make it a priority to get everything sorted for you as soon as possible.

We appreciate your patience, and we’re here to assist you every step of the way.

eXciteOSA Team

Vurdert til 1 av 5 stjerner

Won't honor money-back guarantee. Scam.

Won't honor money-back guarantee. I received my eXciteOSA device in early June and commenced my therapy as directed. The device came with a money-back guarantee if the therapy did not improve my OSA. My follow-up sleep study showed no improvement, thus I reached out to Signifier in Sept to return my device and receive refund. Signifier never answers their phone nor returns any voicemail. Weeks to get any email response. Signifier finally provided me with a mailing label to return in Dec and I received the package back "rejected, return to sender." As far as I'm concerned, at this point, Signifier is running a scam.

6. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til eXciteOSA by Signifier Medical Technologies

Svar fra eXciteOSA by Signifier Medical Technologies

Thank you for sharing your experience, and we deeply apologize for the frustration and inconvenience you’ve encountered. We take your concerns seriously and understand the disappointment this situation has caused.

We are committed to honoring our money-back guarantee and ensuring that our patients are supported throughout their journey. We apologize for the delay in communication you’ve experienced. We are actively working to improve our response times, and I assure you that this is not reflective of the service we strive to provide.

Please contact us directly at support@signifiermedical.com with your order details, and we will prioritize resolving your issue. We are here to assist you and will work to ensure your refund is processed as quickly as possible.

We appreciate your patience and understanding as we work through this.

eXciteOSA Team

Vurdert til 2 av 5 stjerner

Technically flawed

Technically flawed. the device does not give any significant improvement. worse still the performance is erratic. the device shuts down unexpectedly in the middle of a session and cannot restart from where it left off. It fails to record so the treatment is not recorded properly. I have brought it to the attention of the company but have received no action. I have done everything they asked me to to do. All they do is send a canned reply that it has been escalated to a team. Stay away.

5. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til eXciteOSA by Signifier Medical Technologies

Svar fra eXciteOSA by Signifier Medical Technologies

Thank you for sharing your feedback, and we sincerely apologize for the issues you’ve encountered with the device. We understand how frustrating it must be to experience these technical difficulties, as we highly encourage the following of the Instruction For Use and guidance provided.

We take concerns like yours seriously and are committed to resolving any issues our patients face.

Please reach out directly to us at support@signifiermedical.com with your order details, and we will prioritize investigating the issue and providing a resolution. We are committed to ensuring that our devices meet the high standards our patients expect, and we appreciate your patience as we work to make things right.

eXciteOSA Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv