Uggdirect Anmeldelser 132

The quality of the item and how quickly it was delivered

Easy to order on line, prompt delivery and lovely product.

Very easy transaction and speedy delivery, A++++ customer service

I ordered Ugg boots from Ugg Direct and even paid extra to have them shipped from Australia, just to ensure I was getting the genuine product instead of the countless fakes available here in the UK. So I made the payment and received an email from Ugg Direct confirming that my order would be shipped. I paid in Australian dollars, which converted to £135 plus shipping. But guess what? The boots NEVER arrived! The tracking number I was given didn’t work at all. I kept getting messages from Royal Mail saying they would deliver, but they NEVER DID. After waiting endlessly, I talked to our Royal Mail delivery person, who told me he hadn’t received anything from Ugg Direct to deliver to me!

I reached out to Ugg Direct, and they just kept throwing the tracking number at me, which I informed them wasn’t working. Then some guy named John emailed me back, claiming that the delivery man had tried to deliver—absolute nonsense! Nobody tried to deliver anything! Then, out of nowhere, he mentions a customs fee that supposedly needed to be paid. I told him that I hadn’t received a thing from Royal Mail or whatever delivery service they supposedly used! I never got my order no delivery no note from any delivery person that they tried to deliver plus I work from home and no one ever came to deliver my boots.

It’s outrageous! I NEVER got my Ugg boots, and now I’m sending emails to Ugg Direct, and they’re completely ignoring me! I feel SCAMMED out of £135 plus shipping, and all I want is a refund for the Ugg boots I paid for but never got! This is very upsetting I saved up to buy those ugg boots and now I feel they scammed me. I want my money back ugg direct!

ABSOLUTE NIGHTMARE.

UGG ARE NOT OPEN AND HONEST ABOUT THE ADDITIONAL CHARGES YOU WILL BE SUBJECT TO IF YOU USE UGG DIRECT. FIRST OFF, THERE'S A £30 POSTAL CHARGE, YOU'D THINK THAT WOULD INCLUDE CUSTOMS ETC, BUT IT DOESNT, SO YOUR PARCEL GETS HELD AT CUSTOMS WHILE YOU SWALLOW YET ANOTHER £68 IN CUSTOMS CHARGES - YES, THATS AN ADDITIONAL £98 POUNDS STERLING ON TOP OF THE PRICE YOU ALREADY PAID, AND THEN THE PRODUCT ARRIVES, THE SIZE IS WRONG, AND YOU'RE BASICALLY £200 PLUS OUT OF POCKET, YOU'VE WAITED A MONTH TO GET THE PRODUCT, AND YOUR STUCK WITH SOMETHING YOU CAN'T EVEN USE.

NEVER EVER USE UGG DIRECT UNLESS YOU LIVE IN AUSTRALIA. TOTAL RIP OFF, AND REALLY DISHONEST. THEY SHOULD GIVE A GUIDE AMOUNT FOR THE POSTAGE AND CUSTOMS, NOT SURPRISE YOU WITH THESE SIGINIFICANT ADDITIONAL COSTS, AND I'M CERTAIN MY BOOTS ARE THE WRONG SIZE - I'VE HAD UGG SIZE 38 IN THE UK, AND THEY'RE TOO BIG BUT UGG 37 SUPPOSEDLY A UK 4 ARE JUST WAY TOO SMALL... CAN'T EXPRESS HOW DISSAPOINTED I AM WHAT A RUBBISH SERVICE.

Quick and easy purchase, fast delivery and perfect fit

Nice products, good quality and very comfortable. I will definitely recommend Uggdirect and will be ordering again

Easy to order great price , good delivery . I will purchase all my UGG Boots from Uggdirect in the future.

Love my UGG boots I now have 5 pairs all from UGG DIRECT cheaper than me buying in store over here in England and only took. Week from ordering to receiving 👍💯

Nice boots and arrived within a few days of placing my order.

Very good service and fast delivery, very happy with boot's

Simple and fast delivery
The inner fleece lining does look a little like it’s over flowing but otherwise it’s great

Love my Ugg slippers they are the best I have ever had

The uggs arrived in a timely manner great condition. My son loves them. Great quality comfy.

The product arrived as was advertised and in a very speedy manner. They fit well and look good

I placed my order and it was delivered 2 days later. Fantastic

"I absolutely love my UGG boots! They arrived so quickly—thank you!

The delivery was quick and the product is excellent, great value for money