I made an online order through the website, I needed a bigger size. The store was awesome and helping me return and reorder through the store. I couldn't have asked for a more pleasant experience, Ass... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I recently bought a new pair of shoes at Rock Creek North Shore. I don't buy new shoes often, or lightly. Grant was very helpful, informative, and knowledgeable regarding all the different aspects to... Vis mer
Today was maybe my second or third visit to Gearhead Outfitters at the Promenade on Chenal… My husband raves about this store, so I stopped in today to look at a few items.. Amari was so welcoming and... Vis mer
The online store had exactly what I was looking for at a fair price. The item shipped within 24 hours of my order and arrived sooner than I expected. I won't hesitate to buy from Gearhead again.
Informasjon om virksomheten
Skrevet av virksomheten
For over 45 years, Gearhead Outfitters has been a "go to" spot both locally and online (more recently) to find the best in outerwear and all things outdoors. A trip to any of our stores guarantees that you will be greeted by knowledgeable employees that eagerly share their expertise and passion for the outdoors. A trip to our website will show you our full offering of products to outfit you for all of life's adventures.
Kontaktopplysninger
Jonesboro, USA
- 1-888-707-6708
- support@gho.com
- udans.com
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Fast shipping and product as described
Fast shipping and product as described. Thanks!
Buyer Beware, Product not as Advertised
Buyer beware. I purchased an Osprey backpack. Description clearly stated included rain cover (I have taken screenshots). When it arrived, rain cover not included. I reached out to customer service and the reply (on Oct 5th) was "If I'm not mistaken your model did not come with a rain over ... looks like you can get one direct from Osprey" with a link provided.
I replied (on the same day) to this email stating the cover was within the description and felt I should be provided a rain cover - and I have not received a reply since (as if Oct 12). In my opinion, this is very poor customer service.
Now I have to spend ANOTHER $30 for a rain cover that was listed in the description of the backpack. This is not only disappointing, it is false advertising. Since this has not been rectified, I will no longer shop at this store.
Great product and online service
Great product and online service. I made multiple orders recently. The service was quick and I loved the email communciation/updates. I also accidenlty ordered the wrong size for one item. The return process was easy and quick as well. Thank you!
The product I ordered was great quality also!
Great Transaction
This was my first purchase from Gear head . The jacket shipped so fast and was exactly as described !! Thank you
Great website
The Northface jacket I was looking for was available and in the color I was looking for. My jacket arrived and could not be happier! Will definitely purchase from Gearhead again!!!!
The order is hard to return
The order is hard to return. I have to go through filing a form which is sound ridiculous and make it harder to do so. Everything nowadays should me more easier to get a shipping label without filling a form that needs to be downloaded as pdf or print out and then send it to you which is time consuming.
The website is great and the customer…
The website is great and the customer service is even better!
Best service in town! Ask for Brookland!
Just got a new pair of ON cloudrunner2 and I love them! The best thing was all the help Brookland provided by showing me every size 13 in the store! Great service at the pinnacle store!
John did a GREAT job helping me locate…
John did a GREAT job helping me locate the pants I was looking for. John is an asset to the company.😊
Amazingly fast shipping.
Overall good shopping experience!
Fast shipping!
Your staff is super helpful and makes…
Your staff is super helpful and makes suggestions that I find useful.
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