Turfmatic Anmeldelser 263

There is no technical support for this company. If you read the other reviews they say the same thing. My 380 sweeper ran for 10 minutes and shut off. I emailed every email they have and have received no responses. I own a factory also and my customer can reach and receive a reponse at any time. How a conpany operates like this is beyond me. I am going to purchase a machine from competitors and throw this one in the garbage, I guess.

I've been trying to contact someone at Turfmatic to return the item I ordered, Customer Service is awful.

The Turfmatic 380 does a great job picking up leaves, pine needles, and dog hair. It also renews the matted areas of turf. The motor seems powerful and I have no problem running it for an hour at a time.
Dragging a cord around is a pain, but I don't think any cordless machine could do the job.

I live in the UK, I purchased a Turfmatic last year through a company called Expressgrass.com. I used it once last year and then again earlier this year. I hadn't had it on long when there was a smell of burning from the motor and the machine stopped working. I had bought the Turfmatic just over a year before this happened so not sure whether the warranty was one or two years I contacted Expressgrass who told me to contact turfmatic via their website. I have written to Turfmatic THREE times regarding this and have never received a reply.
Unbelievably poor service from this US company for their UK customers.

We never received any updates from Turfmatic regarding the shipping progress. We still have not received our Turfmatic so I cannot review its performance.

Updated. 12/12

I have some Mesquite trees that are continually dropping litter on my turf and was hoping that the Turfmatic could whisk these away. However, the Turfmatic struggles to capture this type of debris into the catcher bag and as soon as you turn the machine off it just drops them in a pile. I also have a putting green that I was hoping to brush, but found it difficult to get a good height setting so resorted back to my leaf blower for cleaning this area. All in all, the Turfmatic has not really solved my issue or saved me any time over what I was doing previously.

Product is great, but can't really do the major leaf pickup job I was hoping for. I think it will be perfect for summer and spring clean up...

This is a must have if you have synthetic grass. My only request would be to develop a cordless option.

I like my turfmatic when it works, it picks up leaves and debris beautifully and leaves a nice groomed look to the turf. Unfortunately, it stops working after it has been on for about 10 minutes. I need to let it rest for 30 minutes or so, then I can use it again. I emailed the company and received a prompt reply asking for more information. If they are able to solve my problem, I will update my review to 5 stars.

This machine is great if you are only wanting to clean up leaves and pine needles. Dog hair does get picked up, however, the hair gets completely wrapped around the brush roller bearings because there is no guard over the bearings. The hair gets caught and causes the motor to overheat

We needed some help cleaning our artificial turf from leaves and small seed pods and purchased the Turfmatic 380 Artificial Grass Sweeper 2 in 1-1800w. It is working great! It's a bit loud, but does the job. It not only saves us cleanup time, but does a better job than our hand rake and blower. We do recommend it for sweeping and raking up the leaves. BTW this is not a vacuum, it's a stiff plastic rotating brush.

I am hoping that the shipping issue is resolved and my original order is on its way and the new order for 2 new belts will follow soon. Mike

The wife loves using this it use to take us 2hr with shop vac but takes 20 min to to it now

This product worked way better that expected. I have a lot of Pine trees around the outside of my yard and usually takes a hour to blow them off. Now, 20 minutes and it looks like a new yard. Wish I would have bought this along time ago !!

The Turfmatic 380 Artificial Grass Sweeper 2 in 1 works very well on my turf. It arrived quickly and I rapidly put it into action and it worked very well to remove embedded leaves from my turf.

Before I purchased the Turfmatic, I used a rake and a blower. This combination was hard work. The Turfmatic is quick and effective.

Shuts off after less than five minutes of use on the highest setting.

The whole experience was great. The sales staff gave honest advice based on our needs and put us in a product that has been very successful!