Your customer service is excellent to superb. You site building tool needs more features such as being able to add a video as easy as one can place a draggable. Other provider sites can place videos i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I called for log on issues due to forgetting my password. That was resolved very quickly and since I made the call, I had a slew of other questions I've been meaning to ask relating web-hosting feat... Vis mer
I called Turbify Customer Support today because I needed assistance porting over my Biz email to the Airmail platform, wherein you can view ALL of your email addresses via one system. As with each... Vis mer
WORST COMPANY SINCE IT HAS BEEN ACQUIRED FROM YAHOO...AND OTHERS. WAY, WAY, WAY OVERPRICED - AND DID I SAY WAY, WAY OVERPRICED... FOR DOMAIN REGISTRARS. DON'T BUY ANY SERVICES FROM THIS FIRM. WE CA... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Kontaktopplysninger
3,8
Bra
694 anmeldelser
Har svart på 73 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra turbify.com
We're very sorry to see such strong language and to hear that you've had an experience that left you feeling this way about our company. Based on our records, you had a pending invoice on your account, and our billing team attempted to reach you by phone to discuss the outstanding payment and provide assistance, but we were unable to connect with you. We also followed up twice more by phone and sent you email notifications regarding the invoice status.
We understand that billing matters can be stressful, and we want to make sure there hasn't been a misunderstanding about charges, services, or account status. If you believe you were charged incorrectly or if there's a specific issue that led to this review, we'd genuinely like to hear from you and work toward a resolution—please contact us at +1 833-689-8585 so we can review your account together, clarify any concerns, and ensure everything is handled fairly and transparently.
Very professional and you resolved my…
Very professional and you resolved my request to cancel my account. Thanks
1. mai 2026
The representative was outstanding with…
The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
1. mai 2026
Their CSI is Always a 10
From a customer satisfaction management viewpoint their customer service is excellent. All calls are handled promptly and even difficult issues get resolved satisfactorily. I am a small business owner with minimal tech skills. Turbify people are always patient and helpful.
1. mai 2026
The representative was knowledgeable
The representative was knowledgeable, helpful, clear, and pleasant.
1. mai 2026
The customer service department was…
The customer service department was very helpful in walking me through how to do different things with my domain and outside entities. She took the time to speak to others in her department to make sure she was giving me correct information and even followed up later on with a phone call to give me some more pertinent information.
1. mai 2026
The person I talked with on the phone…
The person I talked with on the phone was fabulous. Was very helpful and got my issue solved quickly. Thank You.
1. mai 2026
The representative was very helpful
The representative was very helpful, pleasant, and knowledgeable
1. mai 2026
Excellent service
1. mai 2026
Though took time
Though took time, since it was chat could wait and do other stuff. But, query resolved comfortably.
1. mai 2026
Customer Support is very knowledgeable…
Customer Support is very knowledgeable and professional
1. mai 2026
Svar fra turbify.com
Thank you for your feedback — we’re glad to hear our customer service representative was helpful. We truly appreciate you taking the time to share this experience.
Consistently Bad
Consistently allows my site to be compromised. Lost 25k last year because of downed site. Not ok. Very expensive for very little. 3 years and ongoing issue.
27. april 2026
Anmeldelse skrevet uten oppfordring
Billed me after I left the service.
You billed me after I left the service and before the renewal date
28. mars 2026
Svar fra turbify.com
We’re sorry for the frustration around being billed after you left the service and before your renewal date, and we understand how concerning unexpected charges can be. This isn’t the experience we want for any customer. We’d like to immediately review your account details, confirm your cancellation and renewal timelines, and correct any billing errors, including issuing a refund if a charge was made in mistake. Please contact us at +1 833-689-8585 with your account information so we can investigate and fix this as quickly as possible.
Your support is very high on a worst…
Your support is very high on a worst tech support list don't worry almost all the "bigger" company's are up there and the people that answer the phone can not actually do anything to help and we as the customer are not allowed to actually talk to someone that 1) understand what our problem actually is. 2) actually can address and fix the problem. I understand that one person should not have the ability to freely just make major changes and adjustments.
With that said the ter 1 and 2 "scrip readers need update to the evolving threats our issues that we are having is rare and over a year ago every one that do know claimed it is not possible now it is a real problem that my new team of people are ahead of.
21. april 2026
Svar fra turbify.com
Dear Andy,
Thank you for the detailed feedback, and we're very sorry that your experience with our support felt like it ranked "very high on a worst tech support list." You're absolutely right that when you're dealing with a serious security issue—like an unauthorized admin accessing your business email—you need to speak with someone who not only understands the evolving nature of the threat but can also take meaningful action to stop it, rather than simply following a script.
Our frontline agent helped secure your account by changing the password and providing safety education, but it's clear you needed a deeper technical investigation and escalation to a senior specialist who could address the rare, persistent issue your new team has identified, and we should have connected you to that level of support immediately when you requested a supervisor. Our supervisor attempted to call you back but couldn't connect, and we then followed up twice more by phone and email without response.
We'd still very much like to re-engage with you, escalate your case to our mail security engineering team, and work through the specific vulnerabilities or access patterns that standard tier-1 and tier-2 procedures didn't catch—please contact us at +1 833-689-8585 or reply to our latest email so we can prioritize this with the right technical experts.
Svar fra turbify.com
Thank you so much for your kind words and for taking the time to leave a review. We’re really glad to hear our customer service representative was excellent, and we’ll be sure to share your feedback with the team.
The representative was…Fantastic
The representative was personable,communicative, and patient. I appreciate the time she spent with me correcting my situation.
Thank You
22. april 2026
Svar fra turbify.com
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that our representative was personable, communicative, and patient, and that she was able to help correct your situation. We truly appreciate you taking the time to let us know.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.