I support call that should have taken 5-10 minutes lasted for 30 minutes because I could not understand the broken english language of the support person! Clear, plain unbroken English is what peopl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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WORST COMPANY SINCE IT HAS BEEN ACQUIRED FROM YAHOO...AND OTHERS. WAY, WAY, WAY OVERPRICED - AND DID I SAY WAY, WAY OVERPRICED... FOR DOMAIN REGISTRARS. DON'T BUY ANY SERVICES FROM THIS FIRM. WE CA... Vis mer
I called for log on issues due to forgetting my password. That was resolved very quickly and since I made the call, I had a slew of other questions I've been meaning to ask relating web-hosting feat... Vis mer
I called Turbify Customer Support today because I needed assistance porting over my Biz email to the Airmail platform, wherein you can view ALL of your email addresses via one system. As with each... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Kontaktopplysninger
Har svart på 73 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Multiple Items resolved in one call
I called for log on issues due to forgetting my password. That was resolved very quickly and since I made the call, I had a slew of other questions I've been meaning to ask relating web-hosting features from Turbify.
Bindu was very patient with me and answered all the questions that I had and also pointed me to locations where I can have my future questions answered as well.
Support Engineer at turbify was able to…
Support Engineer at turbify was able to quickly and seamlessly resolve our issue
Your staffer was very good
I got hung up on after 1 hour on the…
I got hung up on after 1 hour on the phone. I will call back when my blood pressure goes down
It took 2 representatives and 1 manager…
It took 2 representatives and 1 manager to resolve my issue. Additionally the first representative would not pass me to a manager after I requested and I had to hang up and call back to get the second representative who told me I would have to wait hours for a manager. Eventually, through coercion, I was put through to a manager after about 15 minutes.
I think I pay a lot of money for the automated service that they provide. Part of that money should go to pay for level 2 support to answer calls when the first level representatives either can't or won't resolve the issue in an expedient manner.
My recommendation is get guarantees that you can reach a level 2 support person if you ask or just go to another service.
WORST COMPANY FOR DOMAIN REGISTAR/BUYING/RENEWALS
WORST COMPANY SINCE IT HAS BEEN ACQUIRED FROM YAHOO...AND OTHERS. WAY, WAY, WAY OVERPRICED - AND DID I SAY WAY, WAY OVERPRICED... FOR DOMAIN REGISTRARS. DON'T BUY ANY SERVICES FROM THIS FIRM. WE CANCELED ALL OF OUR DOMAIN AND TRANSFERRED TO BETTER, LOWER ANNUALLY PRICED RENEWAL FIRMS ... BECAUSE OF THE CRAZY OVER-PRICED DOMAINS RENEWALS - WHICH CAN BE HAD FOR $10 TO $20 ELSEWHERE, BUT A 1-YEAR RENEWAL COST FOR A DOMAIN IS $70+ USD/ANNUALLY. MORE THAN HIGHWAY ROBBERY. NOTHING LESS THAT PURE, UNEQUIVOCAL, CATEGORICALLY OVERPRICED COMPANY. BUYER BEWARE...!!!
Since you took over I haven't been…
Since you took over I haven't been unable to get into my website and I can't seem to get any help often it's AI or somebody who doesn't understand what I am saying
Turbify Customer Support
I support call that should have taken 5-10 minutes lasted for 30 minutes because I could not understand the broken english language of the support person!
Clear, plain unbroken English is what people want.
Also Turbify keeps sending emails to ........@yahoo.com and I never use that Email. I use my domain name email address T.................r.com. I will never get any communications at the other email address.Thank You
Customer Service Agent was patient and…
Customer Service Agent was patient and was able to resolve my issue.
Excellent and friendly communication…
Excellent and friendly communication and support! Thanks!
She did a great job identifying the…
She did a great job identifying the spam email and assisting me
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
