I have been delighted with myTumella umbrella , it's an extremely strong umbrella and has withstood very gusty winds Unfortunately one of the fixings on one the spokes got broken. However as Tum... Vis mer
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The company makes a promise to replace any umbrella that you have a problem with. My wife’s one was caught by a huge gust of wind and ripped from her grasp and partially turned inside out damaging one... Vis mer
The only umbrella I'll ever use and trust! I keep one in my car, my husbands truck, our home, and one at the office. These umbrellas are truly the best with thie durability. Ive never seen another umb... Vis mer
This umbrella has beautiful, vibrant colors to bring some light to your rainy day. Easy open and close, doesn't flip up in windy weather. Durable and small enough to carry with you
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Great customer support
Great customer support. Gen was so helpful !!
Good quality umbrella
Good quality umbrella. Excellent customer service. Highly recommend.
Having purchased a Tumella umbrella…
Having purchased a Tumella umbrella through Amazon last September, we were impressed with the quality of it. It developed a fault on one rib, which l believe was rivet failure. I contacted the company and supplied photos. Within 2 days a brand new umbrella arrived through Amazon. The response to my messages were so courteous and apologetic. Once l had received replacement I was contacted yet again to check that l was happy with the replacement. This is true customer service at its best
Umbrella 🌂 problem sorted immediately
When my umbrella 🌂 arrived the stitching on one of the spokes at the end was undone so i contacted customer services and they sent me a replacement immediately i cannot speak highly enough of the friendly and professional customer service i received from the company i won't hesitate to buy from them in the future.
Excellent company to deal with
Excellent company to deal with. Their umbrellas are sturdy and compact. My umbrella did break when I was using it on a windy day - I contacted the company and they sent out a replacement straight away with no fuss. I'd definitely recommend their customer service.
NOT wind proof
Unfortunately, despite the reassurances, this does not work in the wind.
I have used it on a handful of occassions and had to collapse it within 5 minutes each time, due to it being impossible, going inside out constantly.
I actually had a family laugh at me struggling, who was using a cheap umbrella hat with much more success than me!!
I cannot recommend this product. It isn't broken, so the lifetime warranty is useless. It never worked to begin with.
I bought two umbrellas from Tumella and…
I bought two umbrellas from Tumella and I am very pleased, they were delivered practically the next day with a lovely note inside explaining why they decided to make them. I am so impressed with it especially as it rectifies itself when blown inside out. Thank you so much Tumella for caring
Brilliant Customer Care
The product broke and the customer care I received was outstanding... quick, efficient, no fuss... a new product sent out to me!
Umbrella Malfunctioned
I contact Tumella after one of our umbrellas malfunctioned. They were very prompt in their response. After providing them with some additional detail about the issue, as well as the original purchase information, they replaced the umbrella! As I said, they were very prompt, courteous and helpful. Really nice to find a company that stands behind their product.
Excellent product
Excellent product. I had an issue with first umbrella but Tumella exchanged it quickly and efficiently. Customer satisfaction seems important to them. I would recommend
Just got a new Tumella umbrella,it took…
Just got a new Tumella umbrella,it took a little bit longer than I expected, but they fulfilled their lifetime guarantee promise,so all good in the end
Great quality and excellent service
Bought the two pack of umbrellas and received them a few days ago. The umbrellas are amazing quality and feel like they will last years. The customer service has been outstanding so far and I loved the note from Annelies with the umbrellas explaining how the company was founded. The lifetime guarantee will come in handy too, that shows how confident they are in their products. Highly recommended.
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