Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
3,2
10 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 25 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Es una grandísima estafa! El producto que te envían no coincide con el que te venden y las condiciones de devolución son abusivas. Solo te devuelven el 70% y nos piden 250€ de envío.
I have purchased many light fixtures from tudo & co. I have found the quality for the price to be satisfactory. I particularly appreciate their style options. Shipping has proven to take longer than most, but when I had a fixture globe come broken they followed through with replacing it. I will continue to purchase through Tudo & Co.
Svar fra Tudo & Co
Dear JKH,
Thank you so much for your thoughtful review. We’re delighted to hear that you’re happy with the quality of our lights and the range of styles we offer. It truly means a lot that you’ve chosen us for your lighting needs on multiple occasions.
One thing that makes us unique is that each piece is assembled by hand to order, while we still are able to deliver most orders within two to three weeks. Although recent tariff collections have created some difficulties with using airmail, we’ve worked hard to find a tariff-inclusive delivery route, which is now reflected in our pricing (that also includes free delivery!). This helps make the process smoother and more transparent for our customers.
Our made-to-order approach also helps reduce the environmental impact often associated with mass production and overconsumption. We also take great care when packaging each order, using custom-moulded foam and reinforced packaging to help ensure everything arrives safely.
Most importantly, we always stand behind our products and take responsibility for making sure our customers are satisfied.
Thank you again for your continued support.
The Tudo and co Team
Svar fra Tudo & Co
Dear Chloe,
Thank you so much for your review!
We’re delighted to hear that you love our lights as much as we do.
Please feel free to reach out anytime you have lighting needs, we’re always happy to help!
Warm regards,
The Tudo&Co Team
The customer service alone is worth 5 stars, but the lamps we ordered have been the most complimented part of our kitchen renovation. Unfortunately, about 3-4 weeks after installing our wall sconces, one of the glass shades cracked. We suspect the fittings were too tight and the house shifted, which was a bit of a fluke. I reached out to see if there was any way to buy just a replacement shade, rather than having to buy an entire light, and to my surprise they offered to send one for free. They definitely didn’t need to, it wasn’t a faulty product, but that’s the type of customer service that would make me buy from them again.
Svar fra Tudo & Co
Dear Kerri-lynn, a wholehearted thank you from us for leaving such an honest review, thank you for appreciating the fact that we value our customers.
It is such a pleasure to hear that our lights are admired in your kitchen renovation! We hope that they add to the joy in making and sharing meals in the heart of your home.
Please reach out to us again for any future lighting needs!
The Tudo and co Team
I had a good experience with Tudo & Co.
I have received several lamps from this company, and everything has been as described online and in photos, and with fairly fast shipping times.
The Customer Service has also been good, answering questions, etc. in a timely matter.
Svar fra Tudo & Co
Thank you very much for your feedback Mikael!
We will be sure to share it with our team.
We’re pleased to hear that the lights matched the photos and description, and that you were happy with the shipping time.
Each piece is hand-assembled to order, which requires a processing period. While many online retailers dispatch from ready-made stock, we choose this method because it allows us to offer our customers greater choice and flexibility.
Please don’t hesitate to reach out if you have any other questions or comments!
The Tudo and co Team
Product arrived damaged. Instead of sending a full replacement, they shipped parts and told me to hire an electrician to disassemble and then reassemble the damaged pendant. Aside from voiding the UL listing with the reconstruction, this was very unfair to have to hire someone to fix their damaged pendant (the electrician labor cost more than the pendant). Very unimpressed.
Svar fra Tudo & Co
Dear William,
Thank you for your honest review, I'm sorry to hear that your experience didn't meet expectations. I had a look at your order and we had one light shade that was unfortunately damaged in transit - which we sent a replacement shade out immediately, as well as a step-by-step video on how to replace it.
Before we sent out the replacement, you did ask if replacing the shade was difficult, but our tech team advised it was a straightforward process and created a step-by-step video. However, after the replacement shade had been delivered, you requested that an entirely new fixture be sent. As a replacement shade had already been provided, we were unfortunately unable to send an additional replacement fixture to you.
As installation of our lights is already recommended to be carried out by a licensed electrician, this would have been a quick task for them to complete. Please rest assured that changing the shade would not affect the UL listing, as neither the fixture nor its components are modified.
We’re always striving to provide the best possible service for our customers, and we truly hope you’ll love the lights as much as we do. If there’s anything further we can assist you with, please feel free to reach out to us via email and we’ll be more than happy to continue supporting you from there.
The Tudo and co team
I ordered 2 wall lamps at a high price and the globes of the lamps don't look nothing like the ones shown on the website. It's false advertising from them . I looked on other websites and they seem to be half the price paid.
I purchased four brass wall lights and received items from China that bore no resemblance to the items advertised. Cheap imitations, except they weren’t cheap! Wish I’d checked trustpilot first. Company very obstructive and no refund.
Horrible company. They took longer than expected to deliver products and when I asked to cancel they said it had shipped already but it had not. Then they wanted to charge shipping both ways for a product that had not even shipped. Very obnoxious customer service.
Never received the lights but I was charged for them.
Don’t trust this site! We used Google lens to see where else their product is sold, and we found the same product on Amazon, Etsy and eBay for 1/2 the price. It’s a scam.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
