Très bonne expérience
Suivi de la commande très efficace.
9. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Silk Road
Merci!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
TSR Shopping experience
TSR epitomises the pinnacle of premium fashion. With its unwavering commitment to quality, innovative design, and exceptional customer service, the brand consistently delivers a top-tier fashion experience. The investment in TSR pieces is justified by their timeless elegance and superior craftsmanship. For those who seek the best in fashion, TSR stands out as a premier choice.
12. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Silk Road
Thanks a lot!
Love the t-shirt and the shipping was…
Love the t-shirt and the shipping was fast. I noticed it at one of the popups where I found my boyfriend on top of that so only great memories!
6. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Silk Road
Thanks a lot!
The dress I ordered was fantastic
The dress I ordered was fantastic. Love the design and quality!
11. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Silk Road
Thanks a lot!
Ordered a dress and was impressed with…
Ordered a dress and was impressed with the email to ask for personal measurements. However it was too small when it arrived. The fabric was thin for what I expected and the price.
I returned the item and I had to send it to Paris via India which is odd? This was 5 weeks ago and I still haven’t received a refund.
15. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra The Silk Road
Dear Customer,
Thank you for your feedback and for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced.
Firstly, we are sorry to hear that the dress did not meet your expectations in terms of fit and fabric quality. We take such feedback seriously and will review this with our designers to ensure that our product descriptions accurately reflect the items we sell.
Regarding your return, we want to clarify that as a platform hosting multiple designers from around the world, each product is made in their atelier and shipped from there. We collect all returns in Paris for ease of postage, especially for our customers in Western countries. This centralized process helps streamline the handling and inspection of returned items.
Refunds are processed on a priority basis. Please note that international returns can sometimes take longer to process due to shipping and customs procedures, as well as the location of the customer.
Additionally, it appears that our customer service team has not received any contact from you regarding this issue. We encourage you to reach out to us directly at info@tsrparis.com so we can address any concerns promptly.
Rest assured, your refund has already been processed. We appreciate your patience and understanding in this matter.
Thank you,
Team TSR
The pants I ordered were custom length…
The pants I ordered were custom length for me. They are very well constructed and they look fabulous - I wore them in Tokyo this past week - very fashionable, thank you ~
14. mars 2024
Svar fra The Silk Road
Thank you so much Thom,
We are glad you liked the pants. Your review means a lot to us.
Thank you again.
Team TSR
Rapporto qualità/prezzo
Sono molto soddisfatta dei vestiti che ho ordinato. La qualità è eccezionale. Un buon rapporto qualità-prezzo.
6. november 2023
Anmeldelse skrevet uten oppfordring
Great choice of fabrics and styles
Great choice of fabrics and styles. Reasonable prices for the quality they provide. My go to place from now on.
2. november 2023
Anmeldelse skrevet uten oppfordring
I really loved the experience with the…
I really loved the experience with the silk road. I was impressed by the hight quality fabrics and very interesting cuts.
1. november 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.