TSM Aquatics Anmeldelser 414

TrustScore 5 av 5

4,9

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I’m always more than happy with my orders from TSM. From the personal attention to my orders to the absolutely healthy livestock, I couldn’t be happier. I never order anywhere else. They take th... Vis mer

Vurdert til 5 av 5 stjerner

Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representati... Vis mer

Vurdert til 5 av 5 stjerner

Extraordinary service and top notch livestock. I have a 190 Gallon system and most of my fish and inverts have been purchased from TSM Aquatics. Just a couple of gobies I quarantined myself. I have... Vis mer

Vurdert til 5 av 5 stjerner

Having been in the hobby for close to 2 decades , disease free marine fish are an exception rather than the rule , the fish I picked up from TSM were exceptional , not a scale out of place, feeding r... Vis mer

Informasjon om virksomheten

  1. Akvariebutikk
  2. Akvakulturanlegg
  3. Forhandler av tropiske fisker

Opplysningene stammer fra ulike eksterne kilder

Why TSM? TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

414 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

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4,9

Alle anmeldelser

(414)

2 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great product and service

All livestock arrived alive and in good health, and I really liked how they accommodated the shipment date around my schedule. Will buy from them again.

11. februar 2021
Vurdert til 4 av 5 stjerner

My experience was pretty much 5 star

My experience was pretty much 5 star. Customer service was great and their response was immediate. The two fish I purchased looked great and are healthy. I would have rated 5 stars but the Blue Hippo Tang was in water that was around 119sg. I was not expecting that and it took me a long time to acclimate the fish to my tank at 126 sg. The Yellow Tang's water was close to 126 sg as I was expecting.

I am local so I am lucky to be able to pickup my purchases and not have to rely on the mail.

5. februar 2021
Vurdert til 5 av 5 stjerner

Excellent Experience

Besides small orders for CUC, this is my first online order for fish. The packaging was great and the fish were all very healthy. This was the best experience I could have asked for.

4. februar 2021
Vurdert til 5 av 5 stjerner

Black Cap Basslet on pre-order

Got a Black Cap Basslet on pre-order. It came in very cold due to extreme weather, but after a day the fish started taking foods. It's been a week and it's healthy, fat, and readily accepting frozen foods. Best of all, it's disease free. This is my 2nd order from TSM Aquatics, and I can definitely tell you it won't be my last.

4. februar 2021
Vurdert til 5 av 5 stjerner

Have ordered a couple times from TSM…

Have ordered a couple times from TSM and their livestock is all top notch. Sailfin tang was eating nori off clip day one. Blotched Anthias was eating next day, good for a cave/deep water species. Flameback angel is happy ate first day. All three doing well and most importantly healthy. Have no problem skipping QT on my end with fish from TSM. Learned my lesson with other vendors.

2. februar 2021
Vurdert til 2 av 5 stjerner

Didn't get my add-on items

I ordered 2 items online. Then called to add an item. I called a 2nd time to confirm the item was added. I was told everything was good to go. Then was shipped only the 2 items ordered online. TSM did nothing to rectify the situation.

2. februar 2021
Logoen til TSM Aquatics

Svar fra TSM Aquatics

Mark we sent you an invoice for the additional item you had requested. As we explained to you, the order was never created because you failed to pay the invoice. At the time of shipping the only order in our system was the original one.

Vurdert til 5 av 5 stjerner

I ordered a Flameback Angelfish from…

I ordered a Flameback Angelfish from TSM and couldn't be happier. The fish came delivered in excellent shape. The water temperature when I received the package on a cold Michigan day was 78 degrees (Perfect). The fish was packaged in a large amount of water and breathing easily. Good looking specimen!

2. februar 2021
Vurdert til 5 av 5 stjerner

Couldn't be more pleased with the two…

Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representatives of their species and were fat and healthy....not to mentioned fully quarantined(not a simple two week observation but a true QT procedure). Both ate within an hour of acclimation and are doing great!

2. februar 2021
Vurdert til 5 av 5 stjerner

TSM healthy fish And willing to help

I ordered 2 borbonius Anthias and there was some misunderstanding with the delivery and I got the fish few hours later than supposed to . They were very stressed when I got them . TSM understood the situation and assured me that if anything happened to the fish they were willing to work something out beyond the normal guarantee.
I am glad they look at every situation individually before making a decision.
The fish are both fine anyway.

30. januar 2021
Vurdert til 5 av 5 stjerner

Great place to deal with

Great place to deal with! Matt is very helpful and never got annoyed by all of my emails and questions. Great service and great fish. The fish were very well packed for the trip and all came out healthy, active and best of all ALIVE. After 1 week, I am happy to say that everyone is doing great and eating and socializing. Can't ask for more than that! Love TSM Aquatics!!

29. januar 2021

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